We did it gang. We completed another week in the impossible survival sim that is real life. Give yourself a appreciative pat on the back and gaze wistfully towards whatever adventures or blissful respite the weekend might bring.This week I've mostly been recovering from my birthday celebrations, which entailed a bountiful Korean Barbecue that left me with a rampant case of the meat sweats and a pub crawl around one of Manchester's finest suburbs. There was no time for video games, but that's not always a bad thing. Distance makes the heart grow fonder, after all.I was welcomed back to the imaginary office with a news bludgeon to the face. The headlines this week have come thick and fast, bringing hardware announcements, more layoffs, and some notable sales milestones. As always, there's a lot to digest, so let's venture once more into the fray. The first Xbox handhelds have finally arrivedvia Game Developer // Microsoft finally stopped flirting with the idea of launching a handheld this week and unveiled not one, but two devices called the ROG Xbox Ally and ROG Xbox Ally X. The former is pitched towards casual players, while the latter aims to entice hardcore video game aficionados. Both devices were designed in collaboration with Asus and will presumably retail at price points that reflect their respective innards. We don't actually know yet, mind, because Microsoft didn't actually state how much they'll cost. You have the feel that's where the company really needs to stick the landing here.Related:Switch 2 tops 3.5 million sales to deliver Nintendo's biggest console launchvia Game Developer // Four days. That's all it took for the Switch 2 to shift over 3.5 million units worldwide to deliver Nintendo's biggest console launch ever. The original Switch needed a month to reach 2.74 million sales by contrast, while the PS5 needed two months to sell 4.5 million units worldwide. Xbox sales remain a mystery because Microsoft just doesn't talk about that sort of thing anymore, which is decidedly frustrating for those oddballs (read: this writer) who actually enjoy sifting through financial documents in search of those juicy juicy numbers.Inside the ‘Dragon Age’ Debacle That Gutted EA’s BioWare Studiovia Bloomberg (paywalled) // How do you kill a franchise like Dragon Age and leave a studio with the pedigree of BioWare in turmoil? According to a new report from Bloomberg, the answer will likely resonate with developers across the industry: corporate meddling. Sources speaking to the publication explained how Dragon Age: The Veilguard, which failed to meet the expectations of parent company EA, was in constant disarray because the American publisher couldn't decide whether it should be a live-service or single player title. Indecision from leadership within EA and an eventual pivot away from the live-service model only caused more confusion, with BioWare being told to implement foundational changes within impossible timelines. It's a story that's all the more alarming because of how familiar it feels.Related:Sony is making layoffs at Days Gone developer Bend Studiovia Game Developer // Sony has continued its Tony Award-winning tun as the Grim Reaper by cutting even more jobs within PlayStation Studios. Days Gone developer Bend Studio was the latest casualty, with the first-party developer confirming a number of employees were laid off just months after the cancellation of a live-service project. Sony didn't confirm how many people lost their jobs, but Bloomberg reporter Jason Schreier heard that around 40 people (roughly 30 percent of the studio's headcount) were let go. Embracer CEO Lars Wingefors to become executive chair and focus on M&Avia Game Developer // Somewhere, in a deep dark corner of the world, the monkey's paw has curled. Embracer CEO Lars Wingefors, who demonstrated his leadership nous by spending years embarking on a colossal merger and acquisition spree only to immediately start downsizing, has announced he'll be stepping down as CEO. The catch? Wingefors is currently proposed to be appointed executive chair of the board of Embracer. In his new role, he'll apparently focus on strategic initiatives, capital allocation, and mergers and acquisitions. And people wonder why satire is dead. Related:Hong Kong Outlaws a Video Game, Saying It Promotes 'Armed Revolution'via The New York Times (paywalled) // National security police in Hong Kong have banned a Taiwanese video game called Reversed Front: Bonfire for supposedly "advocating armed revolution." Authorities in the region warned that anybody who downloads or recommends the online strategy title will face serious legal charges. The game has been pulled from Apple's marketplace in Hong Kong but is still available for download elsewhere. It was never available in mainland China. Developer ESC Taiwan, part of an group of volunteers who are vocal detractors of China's Communist Party, thanked Hong Kong authorities for the free publicity in a social media post and said the ban shows how political censorship remains prominent in the territory. RuneScape developer accused of ‘catering to American conservatism’ by rolling back Pride Month eventsvia PinkNews // Runescape developers inside Jagex have reportedly been left reeling after the studio decided to pivot away from Pride Month content to focus more on "what players wanted." Jagex CEO broke the news to staff with a post on an internal message board, prompting a rush of complaints—with many workers explaining the content was either already complete or easy to implement. Though Jagex is based in the UK, it's parent company CVC Capital Partners operates multiple companies in the United States. It's a situation that left one employee who spoke to PinkNews questioning whether the studio has caved to "American conservatism." SAG-AFTRA suspends strike and instructs union members to return to workvia Game Developer // It has taken almost a year, but performer union SAG-AFTRA has finally suspended strike action and instructed members to return to work. The decision comes after protracted negotiations with major studios who employ performers under the Interactive Media Agreement. SAG-AFTRA had been striking to secure better working conditions and AI protections for its members, and feels it has now secured a deal that will install vital "AI guardrails."A Switch 2 exclusive Splatoon spinoff was just shadow-announced on Nintendo Todayvia Game Developer // Nintendo did something peculiar this week when it unveiled a Splatoon spinoff out of the blue. That in itself might not sound too strange, but for a short window the announcement was only accessible via the company's new Nintendo Today mobile app. It's a situation that left people without access to the app questioning whether the news was even real. Nintendo Today prevented users from capturing screenshots or footage, only adding to the sense of confusion. It led to this reporter branding the move a "shadow announcement," which in turn left some of our readers perplexed. Can you ever announce and announcement? What does that term even mean? Food for thought. A wonderful new Big Walk trailer melted this reporter's heartvia House House (YouTube) //  The mad lads behind Untitled Goose Game are back with a new jaunt called Big Walk. This one has been on my radar for a while, but the studio finally debuted a gameplay overview during Summer Game Fest and it looks extraordinary in its purity. It's about walking and talking—and therein lies the charm. Players are forced to cooperate to navigate a lush open world, solve puzzles, and embark upon hijinks. Proximity-based communication is the core mechanic in Big Walk—whether that takes the form of voice chat, written text, hand signals, blazing flares, or pictograms—and it looks like it'll lead to all sorts of weird and wonderful antics. It's a pitch that cuts through because it's so unashamedly different, and there's a lot to love about that. I'm looking forward to this one.

The biggest American film of the year so far, perhaps a little surprisingly, is A Minecraft Movie, the highly meme-able comedy based on the hugely popular series of Minecraft video games.So far, the film, directed by Jared Hess, has grossed over $950 million in theaters worldwide, nearly $150 million more than its closest competition. (That would be Lilo & Stitch.) With little else to prove in theaters, the movie is now headed to streaming, and will premiere on Max (soon to be HBO Max again) in one week.In the film, a former video game champion (Jason Momoa) and a troubled teenager (Sebastian Hansen) discover a magical object that leads them into the Minecraft world. There, they meet — who else? — Steve, played by Jack Black. The human heroes need to team up to save this strange, blocky universe from the evil Malgosha, a piglin from the fiery Nether realm.Warner Bros.Warner Bros.loading...The film’s quirky sense of humor and highly quotable dialogue (like “Chicken jockey!” and “I ... am Steve!”) helped A Minecraft Movie go viral even before it had hit theaters. Huge crowds of young teens flocked to the theater (something they don’t do all that often anymore, sadly) to scream the lines back at the screen, copying a trend they’d seen on TikTok. I witnessed it first-hand and, since I don’t use TikTok, I was totally baffled. (I’m so old.)Kids got so rowdy at some screenings that police had to be called to settle things down. (Warner Bros. later help special screenings where screaming back the screen was encouraged.) Now that Minecraft will be on Max, you can yell “Flint and steel!” to your heart’s content without having to worry about getting arrested (unless your neighbors are real narcs). Chicken jockeys ... start your, uh, chickens.A Minecraft Movie debuts on Max on June 20.Get our free mobile appThe 10 Worst TV Game Shows of All TimeFrom boring to overcomplicated to just plain offensive, we've plumbed the depths of the last few decades of reality game show television to bring you the worst of the worst.Gallery Credit: Emma Stefansky

Matrox reveals A380 Octal dual-GPU graphics card for large-scale video walls and displays.

The game will cover Bond's origin story as he trains to become an MI6 agent.

Volvo is introducing a new seatbelt that self-adjusts based on your body and driving conditions, particularly in the event of a collision.This "multi-adaptive safety belt" gathers real-time data from interior and exterior sensors, adapting the force it applies "based on the situation and individual’s profiles, such as their height, weight, body shape and seating position," Volvo says. Multi-adaptive safety belt(Credit: Volvo)It's a way of customizing protection for the rider, rather than a static setting for all passengers. Volvo gives the example of a larger occupant and a smaller occupant during a car crash. The smaller will need a "lower belt load" to reduce the risk of rib fractures, while the larger one will need a "higher belt load" to reduce the risk of head injury. Recommended by Our EditorsMost seatbelts have three settings, or "load-limiting profiles," but Volvo offers 11. The sensors analyze the unique characteristics of a crash "in less than a blink of the eye," such as direction, speed, and passenger posture, and shares that information with the seatbelt. It uses this data to select the appropriate setting.Multi-adaptive safety belt(Credit: Volvo)Volvo says it developed the tech with data from 80,000 riders and real accidents, and is approaching the seatbelt as a piece of living tech with the capability to receive over-the-air software updates and continuously improve based on data gathered from all Volvo cars. While it could significantly improve safety, more tech can also mean more room to malfunction. If the belt gets too tight, or too loose, it could be a headache for riders.The new belt debuts later this year in the all-electric 2026 Volvo EX60, a midsize SUV set to compete with the Tesla Model Y. Volvo hasn't revealed pricing or photos of the vehicle yet, but it's expected to be among the most popular in the brand's EV lineup. That includes the EX30, a smaller SUV, three-row EX90, and ES90 sedan.Volvo EX90 on the Las Vegas strip(Credit: Emily Forlini/PCMag)

Until last October, Argentinian musical duo Ca7riel & Paco Amoroso were more or less a regional act. Known for their experimental blend of Latin trap, pop, and rap, the pair had a fanbase, but still weren’t cracking more than 3,000 daily streams across services like Spotify, Apple Music, and YouTube. Within a week, they shot up 4,700%—hitting 222,000 daily streams—according to exclusive data firm Luminate, which powers the Billboard charts. Suddenly Ca7riel & Paco Amoroso were global pop stars.  What changed? On Oct. 4, the pair were featured in a Tiny Desk Concert, part of NPR’s 17-year-old video series featuring musicians performing stripped-down sets behind an office desk in the cramped Washington, D.C. headquarters of the public broadcaster.  In the concert video, the artists play five songs from their debut album Baño Maria, which came out last April. Paco’s raspy voice emerges from underneath a puffy blue trapper hat while Ca7riel sports an over-the-top pout and a vest made of stitched-together heart-shaped plush toys. The pair sing entirely in Spanish, backed by their Argentinian bandmates (sporting shirts screenprinted with their visas) and an American horn section. The duo’s performance quickly took off across the internet. Within five days, it had racked up more than 1.5 million views on YouTube, and hit 11 million in little more than a month. It also reverberated across social media: the NPR Music Instagram post garnering nearly 900,000 likes, and TikToks clips garnered hundreds of thousands of views.  In a year that featured Tiny Desk performances from buzzy stars like Chappell Roan and Sabrina Carpenter, as well as established acts like Chaka Khan and Nelly Furtado, Ca7riel & Paco Amoroso’s concert was the most-watched of 2024. It currently sits at 36 million views.  That virality translated to an influx of bookings for the duo, including a performance at Coachella in April, and upcoming slots at Glastonbury in June, FujiRock Japan in July, and Lollapalooza and Outside Lands in August. Ca7riel & Paco Amoroso’s global tour includes sold-out dates at Mexico’s 20,000-capacity Palacio de los Deportes and Chile’s 14,000-seat Movistar Areana—and was previewed by an appearance on The Tonight Show Starring Jimmy Fallon in April.  “Through Tiny Desk, we’ve noticed media approaching us, promoters being very interested in offering their spaces and festivals, and many media outlets opening doors to show us to the world,” says Jonathan Izquierdo, the band’s Spain-based tour manager who began working with the duo shortly after the Tiny Desk Concert debuted. “We’ve managed to sell out summer arena shows in record time and we’re constantly adding new concerts. Promoters are knocking on our doors to get the Tiny Desk effect.” Bobby Carter [Photo: Fenn Paider/courtesy NPR] Tiny Desk, Big Influence The Tiny Desk effect is something Bobby Carter, NPR Tiny Desk host and series producer, has seen firsthand. Carter has been at NPR for 25 years, including the past 11 on the Tiny Desk team. He took the reins when Bob Boilen, the longtime All Songs Considered host who launched Tiny Desk in 2008, retired in 2023.  The series—which now has more than 1,200 videos—began as an internet-first way for Boilen to showcase performances from musicians that were more intimate than what happens in bigger concert venues. The first installment, featuring folk artist Laura Gibson, went up on YouTube. Today, the concerts are posted on the NPR site with a writeup and credits, as well as YouTube, where NPR Music has 11 million followers. NPR Music also clips installments on Instagram, where it has 3 million followers.  In the early days, NPR staff reached out to touring bands to secure bookings. Acts coming through DC could often be cajoled into filming an installment before heading out to their venues for that night’s sound check. Now, musicians come to DC just for the chance to record in NPR’s offices.  “We don’t have to worry about tours anymore,” Carter says. “Labels and artists are willing to come in solely for a Tiny Desk performance. They understand the impact that a really good Tiny Desk concert can have on an artist’s career.” Early on, the stripped-down nature of the Tiny Desk—artists can’t use any audio processing or voice modulation—lent itself to rock, folk, and indie acts. But a 2014 concert with T-Pain, in which the famously autotune-heavy singer unveiled an impressive set of pipes, showed how artists from a broader array of genres could shine behind the Tiny Desk.  “Everyone knows at this point that they’re going to have to do something different in our space,” Carter says. “It’s a bigger ask for hip-hop acts and electronic acts, but most artists now understand how important it can be if they nail it.” Carter highlights rapper Doechii as an artist who overhauled her sound for her Tiny Desk concert in December. Doechii’s all-female backing band used trumpet, saxophone, guitar, and bass to transform songs from her mixtape Alligator Bites Never Heal for the live setting. “If you listen to the recorded version of her music, it’s nothing like what you saw in that Tiny Desk,” Carter says.  Clips of Doechii’s Tiny Desk virtuosity lit up social media, introducing the ‘swamp princess’ to new fans. The concert even inspired a viral parody, with writer-director-comedian Gus Heagary pretending to be an NPR staffer watching the performance.    Reimagining Old Favorites It isn’t just emerging acts that totally revamp their sound for a Tiny Desk opportunity. Established artists like Usher, Justin Timberlake, and Cypress Hill have followed T-Pain’s lead and used NPR’s offices to showcase reimagined versions of some of their most popular songs. When Juvenile recorded his installment in June 2023, he was backed by horns and saxophones, a violin and cello, and John Batiste on melodica. The New Orleans rapper played an acoustic version of “Back That Azz Up” twice at the audience’s request—the first encore in the series’ history.  “I love what has happened with hip hop [on Tiny Desk],” Carter says. He explains that artists now approach the concert with the mindset: ‘I have to really rethink what I’ve been doing for however long I’ve been doing it, and present it in a whole new way.”  Tiny Desk has also helped musicians like Juvenile, gospel artist Marvin Sapp, and percussionist Sheila E to reach new audiences while reminding listeners they’re still making music. “We’re helping artists to re-emerge,” Carter says, “tapping into legacy acts and evergreen artists [to help] breathe new life into their careers.” In many ways, Tiny Desk now occupies a niche once filled by MTV Unplugged—but for the generation that has replaced cable with YouTube and streaming.   “Maybe 10, 15, 20 years ago, all of our favorite artists had this watershed moment in terms of a live performance,” Carter says. “Back in the day it was MTV Unplugged. SNL is still doing their thing. But when you think about the generation now that lives on YouTube, some of these Tiny Desk performances are going to be the milestone that people point to when it comes to live performances.” Building a Diverse Audience When Carter talks about Tiny Desk concerts reaching a new generation of listeners, it’s not conjecture. He notes that the NPR Music YouTube channel’s 11 million subscribers are “as young and diverse as it gets. It’s almost half people of color [and] much younger than the audience that listens to NPR on air, which is an audience NPR has been trying to tap for a long time,” he says.  That diversity informs some of the special series that Tiny Desk produces. The Juvenile video was part of Carter’s second run of concerts recorded for Black Music Month, in June. Ca7riel & Paco Amoroso’s video was tied to El Tiny, a Latin-focused series that debuts during Latin Heritage Month (from mid September to mid October) and is programmed by Tiny Desk producer and Alt.Latino host AnaMaria Sayer.  Ca7riel & Paco Amoroso’s tour manager, Izquierdo, has worked with artists featured in the series before. He says Tiny Desk is crucial for Latin American artists trying to break through. “I’ve realized that for U.S. radio, Latin music benefits from Tiny Desk,” he says. The Tiny Desk audience’s broad demographics are also increasingly reflected in its broader programming. Bad Bunny’s April installment took his reggaeton-inspired songs from recent album Debi Tirar Mas Fotos to their acoustic roots, using an array of traditional Puerto Rican, Latin American, and Caribbean instruments, such as the cuatro puertorriqueño, tiple, güicharo, and bongos.  “[Our] audience informs a whole lot of what we do,” Carter says. I get so many pointers from YouTube comments like ‘Have you heard of this artist?’ We’re watching all that stuff because it helps us stay sharp.” Tiny Desk heard round the world With a strong global audience, Tiny Desk has been expanding into Asia. In 2023, NPR struck a licensing deal with South Korean Telecom LG U+ and production company Something Special to produce Tiny Desk Korea for television. Last year, NPR inked a deal with the Japan Broadcasting Corporation (NHK) to launch Tiny Desk Concerts Japan. “We’re really expanding in terms of global reach,” Carter says.  Here in the States, Carter and Sayer recently launched Tiny Desk Radio, a series that will revisit some of the series’ notable installments, sharing behind-the-scenes stories from their productions and playing the audio from the concerts “Our engineers put a lot of time and effort into making sure that we sound great,” Carter says. “I hear it a lot—people tell me they prefer an artist’s Tiny Desk over anything.” That’s something Ca7riel & Paco Amoroso clearly have on their mind as they navigate the Tiny Desk effect and a new level of recognition (their daily streams haven’t dipped below 50,000 a day since the beginning of the year). The duo released an EP in February, Papota, which features four new songs, plus the recorded versions of their pared-down Tiny Desk performances. They also released a short film that recreates their Tiny Desk performance—this time in a Buenos Aires diner. One of the themes of the EP is the pair wrestling with the implications of their viral success. On the song Impostor, Ca7riel asks “¿Y ahora que vamos hacer?/El tiny desk me jodio” (What do we do now? Tiny Desk fucked me up.) It’s an overstatement, but an acknowledgment that the path they’re now on ran directly through the NPR offices. 

Macworld Every year, as Apple’s WWDC approaches, speculation about what new products may arrive alongside all the big software announcements. While sources claim that Apple has been working on a new interface for iOS, macOS, and other operating systems, we haven’t heard much about new hardware coming at WWDC. There are rumors about products in the works—most notably new Macs and the “HomePad” smart home hub—but the reality is, if you’re expecting to see new hardware at WWDC 2025, you’re likely to be disappointed. WWDC is a software event Historically, WWDC is an event focused almost entirely on software. After all, it’s a conference for developers. Every year, Apple not only reveals its plans for the future of its operating systems at the event, but also gives developers early access to new APIs and frameworks. This enables them to start optimizing their apps for the new platforms months ahead of public releases. While there have been occasional hardware announcements, such as the original HomePod, the transition to Apple silicon in 2020, and the first look at the Apple Vision Pro in 2023, those moments were tightly linked to developer needs. This year, rumors suggest that Apple has been working on new hardware products that could be a good fit for WWDC, but it doesn’t look like they’ll be ready in time for this year’s event. Here’s why. HomePad: Delayed In an effort to take HomeKit to the next level, Apple has been working on a smart home hub with a built-in screen for several years. The idea is to let users easily control their HomeKit accessories, such as lamps, heaters, and robot vacuum cleaners, even when their phone isn’t around. While the actual name of the device is unclear, reports claim it will combine aspects of the HomePod and iPad in a single product focused on the smart home, so it’s been dubbed HomePad. Apple is reportedly making a new smart home hub that combines an iPad with a HomePod, but it’s likely not shipping for a while.Foundry Along with the smart home capabilities, HomePad will reportedly also function as an Apple TV-like entertainment device so users can stream video and music, or make FaceTime calls from its built-in camera. Essentially, it will be a home companion device that is either mounted to a wall or sits in a dock. While the HomePad was once expected to launch in the spring, recent reports claim the project is delayed, possibly until 2026. The main reason is due to a deep integration with Apple Intelligence and the new Siri experience, which have been beset with issues. It’s possible that Apple gives a sneak peek of HomePad at WWDC, as it did with HomePod and Vision Pro, but most reports say Apple is focused on fixing Siri first. M5 Macs and iPads: Not yet WWDC has been a hot spot for new Macs in recent years, with Apple Silicon, the redesigned M2 MacBook Air, and the M2 Ultra chip all making their debuts at WWDC. As such, there has been speculation about whether Apple will announce any new Mac hardware at WWDC. With the exception of the Mac Pro, which hasn’t seen any updates since 2022, Apple has already completed the transition of the entire Mac lineup to the M4 chip, introduced last year with the iPad Pro. In theory, this could mean that Apple will move onto the next generation of chips at WWDC, but don’t count on it. Apple typically unveils the first new Macs with the next generation of chips in the fall, around October and November. And according to multiple sources in the industry, this will be the case once again this year. A new iPad Pro with the M5 chip and M5 MacBook Pro are said to be on track for the second half of 2025. It’s possible that Apple unveils a new high-end chip for the aging Mac Pro, but most reports claim that Apple will keep the current model around until the M5 Ultra arrives. Could the M5 debut at WWDC? It’s not likely.Foundry iPhone 17: Coming in September Although in the past Apple has introduced new iPhone models at WWDC, it’s been more than a decade since an iPhone model debuted at the event. Besides, the iPhone 16e only just arrived in March, and the iPhone 17 lineup will arrive in September. One of the main reasons is that the new iPhone always ships with the new version of iOS announced at WWDC, so Apple needs time to test and refine the new software before launching the new phone. So if you’re planning to buy an iPhone 17, you’ll have to wait until September at least. Apple Vision Pro 2: Maybe next year The first Apple Vision Pro is decidedly a developer device. It was announced at WWDC 2023 but didn’t ship until 2024, mainly so developers had time to build new apps for the headset. And with a $3,499 price tag, it’s still basically a developer kit.  The current Vision Pro is powered by the M2 chip, which some consumers may consider outdated for a product that costs $3,500. Although Apple is rumored to be working on an updated Vision Pro with an M5 chip inside, this model is unlikely to arrive before next year. According to a report from The Information, Apple has reportedly set aside the Vision Pro 2 project to work on a more affordable version of its mixed reality headset, but that model isn’t expected to ship for a while either. So while we’ll get a look at the new visionOS software, the same hardware is likely sticking around for at least another year. WWDC will likely be very software-centric this year.Foundry What to expect instead at WWDC 2025? Once again, this WWDC will be all about software and services, so expect major updates across all Apple platforms. From iOS 19 to macOS 16 (or possibly iOS 26 and macOS 26), Apple’s operating systems will be updated with a new, more modern interface. Sources believe that the new design language will be similar to what Apple introduced with visionOS, which has more depth and shadows rather than a completely flat interface. Apple is also rumored to be working on new features to make iPadOS more similar to macOS, as well as further improving Apple Intelligence and the Siri experience. So there will be plenty to get excited about at WWDC 2025, but it almost certainly won’t involve any new devices. WWDC 2025 kicks off on June 9 with an opening keynote. Be sure to follow Macworld’s full coverage of the event.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More AI is advancing at a rapid clip for businesses, and that’s especially true of speech and voice AI models. Case in point: Today, ElevenLabs, the well-funded voice and AI sound effects startup founded by former Palantir engineers, debuted Conversational AI 2.0, a significant upgrade to its platform for building advanced voice agents for enterprise use cases, such as customer support, call centers, and outbound sales and marketing. This update introduces a host of new features designed to create more natural, intelligent, and secure interactions, making it well-suited for enterprise-level applications. The launch comes just four months after the debut of the original platform, reflecting ElevenLabs’ commitment to rapid development, and a day after rival voice AI startup Hume launched its own new, turn-based voice AI model, EVI 3. It also comes after new open source AI voice models hit the scene, prompting some AI influencers to declare ElevenLabs dead. It seems those declarations were, naturally, premature. According to Jozef Marko from ElevenLabs’ engineering team, Conversational AI 2.0 is substantially better than its predecessor, setting a new standard for voice-driven experiences. Enhancing naturalistic speech A key highlight of Conversational AI 2.0 is its state-of-the-art turn-taking model. This technology is designed to handle the nuances of human conversation, eliminating awkward pauses or interruptions that can occur in traditional voice systems. By analyzing conversational cues like hesitations and filler words in real-time, the agent can understand when to speak and when to listen. This feature is particularly relevant for applications such as customer service, where agents must balance quick responses with the natural rhythms of a conversation. Multilingual support Conversational AI 2.0 also introduces integrated language detection, enabling seamless multilingual discussions without the need for manual configuration. This capability ensures that the agent can recognize the language spoken by the user and respond accordingly within the same interaction. The feature caters to global enterprises seeking consistent service for diverse customer bases, removing language barriers and fostering more inclusive experiences. Enterprise-grade One of the more powerful additions is the built-in Retrieval-Augmented Generation (RAG) system. This feature allows the AI to access external knowledge bases and retrieve relevant information instantly, while maintaining minimal latency and strong privacy protections. For example, in healthcare settings, this means a medical assistant agent can pull up treatment guidelines directly from an institution’s database without delay. In customer support, agents can access up-to-date product details from internal documentation to assist users more effectively. Multimodality and alternate personas In addition to these core features, ElevenLabs’ new platform supports multimodality, meaning agents can communicate via voice, text, or a combination of both. This flexibility reduces the engineering burden on developers, as agents only need to be defined once to operate across different communication channels. Further enhancing agent expressiveness, Conversational AI 2.0 allows multi-character mode, enabling a single agent to switch between different personas. This capability could be valuable in scenarios such as creative content development, training simulations, or customer engagement campaigns. Batch outbound calling For enterprises looking to automate large-scale outreach, the platform now supports batch calls.\ Organizations can initiate multiple outbound calls simultaneously using Conversational AI agents, an approach well-suited for surveys, alerts, and personalized messages. This feature aims to increase both reach and operational efficiency, offering a more scalable alternative to manual outbound efforts. Enterprise-grade standards and pricing plans Beyond the features that enhance communication and engagement, Conversational AI 2.0 places a strong emphasis on trust and compliance. The platform is fully HIPAA-compliant, a critical requirement for healthcare applications that demand strict privacy and data protection. It also supports optional EU data residency, aligning with data sovereignty requirements in Europe. ElevenLabs reinforces these compliance-focused features with enterprise-grade security and reliability. Designed for high availability and integration with third-party systems, Conversational AI 2.0 is positioned as a secure and dependable choice for businesses operating in sensitive or regulated environments. As far as pricing is concerned, here are the available subscription plans that include Conversational AI currently listed on ElevenLabs’ website: Free: $0/month, includes 15 minutes, 4 concurrency limit, requires attribution and no commercial licensing. Starter: $5/month, includes 50 minutes, 6 concurrency limit. Creator: $11/month (discounted from $22), includes 250 minutes, 6 concurrency limit, ~$0.12 per additional minute. Pro: $99/month, includes 1,100 minutes, 10 concurrency limit, ~$0.11 per additional minute. Scale: $330/month, includes 3,600 minutes, 20 concurrency limit, ~$0.10 per additional minute. Business: $1,320/month, includes 13,750 minutes, 30 concurrency limit, ~$0.096 per additional minute. A new chapter in realistic, naturalistic AI voice interactions As stated in the company’s video introducing the new release, “The potential of conversational AI has never been greater. The time to build is now.” With Conversational AI 2.0, ElevenLabs aims to provide the tools and infrastructure for enterprises to create truly intelligent, context-aware voice agents that elevate the standard of digital interactions. For those interested in learning more, ElevenLabs encourages developers and organizations to explore its documentation, visit the developer portal, or reach out to the sales team to see how Conversational AI 2.0 can enhance their customer experiences. Daily insights on business use cases with VB Daily If you want to impress your boss, VB Daily has you covered. We give you the inside scoop on what companies are doing with generative AI, from regulatory shifts to practical deployments, so you can share insights for maximum ROI. Read our Privacy Policy Thanks for subscribing. 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