RDE has now opened its phone support in English around the clock. RdeCustomer support is a little like insurance: its nice to have but you never know how good it is until you need to use it. With tech products becoming increasingly sophisticated and software-driven, customers are more likely to have to use some kind of technical support during the lifetime of a product.Australian audio and video specialist RDE has today announced the launch of its new 24/7 global customer support. Because the company is headquartered in Sydney, Australia, its time zone isnt always as convenient for customers in the U.S. and Europe. Considering the increasing sophistication of RDEs streaming products, like the RDECaster Pro II, RDECaster Duo and RDECaster Video, some customers need a helping hand.This move by RDE is a reinforcement of its commitment to supporting and helping content creators to stretch the application of its products in producing podcasts and video live streaming. Now those customers can access telephone support in English around the clock. For customers using other languages, RDE has already provided multi-lingual support around the clock using live chat, ticket and email.The RDECaster Video is the latest software driven product launched by the Australian brand. RDEThe extension of the support service over the phone with English-speaking representatives around the clock should help the companys customers get to grips with the advanced features that are constantly being updated on RDEs products through regular firmware updates.With multi-lingual support already available via RDEs live chat, ticket and email support, todays announcement should help more customers navigate tech support, product inquiries, warranty claims and repairs.Creativity never sleeps, so why should we? says RDEs CEO Damien Wilson. For content creators, broadcasters, and professionals working across multiple time zones, access to live-monitored support at all hours is vital. Creators can now get support setting up new gear, seeking expert guidance or troubleshooting complex setups, in turn, minimizing time spent problem-solving and maximizing time spent on their craft.RDEs provision of more human interaction when customers need it most is a welcome commitment to providing more expert and personalized assistance from trained specialists who have a thorough knowledge of RDEs entire product range.