An unknown number of users have had Apple Store emails erroneously saying they haven't sent in an iPhone they actually traded-in months ago.Apple's iPhone 16 Pro Max could be bought for hundreds of dollars off after a trade-inApple heavily promotes trading in your old device to get money off a new one and seriously profits when you do but usually the process is straightforward. On March 13, 2025, however, an update to the Apple Store systems resulted in some users being emailed about allegedly failed trade-ins."Just letting you know that your device has not been received," says the email from the Apple Store. "In seven days your trade-in will be cancelled, so please ship your device soon." Continue Reading on AppleInsider | Discuss on our Forums