Character.ai can now tell parents which bots their kid is talking to
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Chatbot service Character.AI is adding a new Parental Insights feature, which lets teens send a weekly report of their chatbot usage to a parents email address. As outlined in an announcement from the company, this report includes the daily average time spent across web and mobile, the characters that a user most frequently interacted with, and how much time they spent talking to each character. Its part of a series of updates designed to address concerns about minors spending too much time with chatbots and encountering inappropriate content during chats.The report, which doesnt require parents to have an account, is optional and can be set up by minor users in Character.AIs settings. The company notes that its an overview of teens activity, not a complete log so the contents of chatbot conversations wont be shared. The platform bars kids under 13 years of age in most locations and under 16 in Europe.Character.AI has been introducing new features for underage users since last year, coinciding with concerns and even legal complaints about its service. The platform, which is popular with teenagers, allows users to create and customize chatbots that they interact with or share publicly. But multiple lawsuits allege that these bots have offered inappropriately sexualized content or material that promoted self-harm. It also reportedly received warnings from Apple and Google (which hired Character.AIs founders last year) about its apps content.The company says that its system has since been redesigned; among other changes, it moved under-18 users to a model trained to avoid sensitive output and added more prominent notifications reminding users that the bots werent real people. But with enthusiasm for AI regulation and child safety laws booming, this likely wont be the last step the company is called to take.
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