
Leaders, stop talking so much. Heres why its hurting your team
www.fastcompany.com
In the past week, I had conversations with two leaders who talked too much. They were good people with interesting stories to share. But they went on for far too long while I just sat and listened. Characteristically, they asked few questions and, when they did, didnt seem to be interested in my responses. These two leaders were engaged but seemingly not curious or fully present.These encounters crystallized something Ive observed repeatedly in my decades of executive coaching: A damaging leadership blind spot is the simple inability to stop talking.I call this a leadership trap because it ensnares otherwise effective executives in a paradox: The same verbal fluency that may have helped them rise through organizational ranks becomes a liability once they arrive in positions of authority. What got them noticed now gets in their way.The drivers of excessive talkingAs I reflected on these two leaders, I realized they reflected a pattern Ive seen many times. Contrary to what many might assume, their excessive talking wasnt rooted in narcissism or self-absorption. Instead, it flowed from more complex motivations they likely didnt even recognize.The first executive, a fast-moving consumer goods leader, seemed driven by an underlying insecurity. Despite his considerable achievements, his need to recount every detail of his companys growth story suggested he was still seeking validation. His monologues were attempts to prove his wortha verbal rsum delivered even when no one had questioned his credentials.The second leader, a newly promoted senior vice president in healthcare, displayed what Ive come to recognize as the silence phobia. Whenever our conversation reached a natural pause, she would quickly fill the gap with another anecdote. This discomfort with silence is not uncommon among leaders, who often experience momentary quiet as a vacuum that must be filled.Why leaders often talk too muchIn my coaching practice, Ive identified several other drivers that cause well-intentioned leaders to monopolize conversations:Some leaders talk excessively due to underdeveloped self-awareness. They genuinely dont realize theyre dominating discussions. Without deliberate attention to their communication patterns, these leaders never notice the subtle signs of disengagement around themthe avoided eye contact, the phones checked under the table, the contributions that gradually diminish.Others feel intense pressure to appear intelligent and in control, especially those promoted based on technical prowess rather than leadership ability. They may dive into excessive detail, not realizing that their desire to impress often achieves the opposite effect, frustrating employees who prefer clear, concise direction.The organizational costWhen leaders dont create space for others voices, organizations pay a steep priceoften without realizing the source of their struggles.Both leaders I met last week lead sizable teams. I couldnt help wondering how their communication styles were affecting their organizations. Were team members experiencing the same one-sided conversations? Were valuable insights going unshared because there was simply no space to offer them?This pattern creates what I think of as conversational quicksand. The more leaders talk, the less others contribute. The less others contribute, the more leaders feel compelled to fill the silence. Each interaction reinforces the dynamic, gradually pulling teams deeper into passivity.The business consequences extend beyond frustrating meetings. When employee engagement diminishes, team members feel their input is neither valued nor necessary. Innovation suffers as people become less inclined to voice their opinions, knowing theyll struggle to find space in the conversation.Perhaps most damaging, leaders who talk too much paradoxically undermine their own influence. When someone speaks at length, their key messages get lost in the verbal deluge important signals drowning in noise. Team members start tuning out, missing crucial information as they struggle to maintain focus through lengthy monologues.In exit interviews, feeling not listened to consistently ranks among the top reasons talented people leave organizations. The efficiency of team operations also suffers, with long-winded explanations making meetings feel like endurance exercises rather than productive gatherings.Breaking the patternOne of the most difficult challenges in helping verbose leaders change their approach is that many dont recognize the problem. The first step toward change is typically a wake-up callobjective feedback that makes the pattern impossible to ignore.A structured 360-degree feedback process often provides this necessary reality check. One leader I worked with was genuinely shocked when his feedback revealed that team members felt steamrolled in meetings.For leaders ready to address this challenge, I recommend a simple but powerful practice: the talk time journal. After each significant meeting, they estimate the percentage of time they spent talking. One executive I coached was stunned to discover he was talking 7080% of the time in meetings explicitly called to get input from his team.The WAIT principleasking oneself Why Am I Talking? before continuing to speakoffers another practical checkpoint. This simple internal question helps leaders assess whether their contribution adds value or merely takes up space.Todays technology offers additional support. AI-driven meeting analytics tools can monitor speaking patterns, providing objective data on who speaks and for how longa communication fitness tracker where numbers tell the truth when perception might not.Many leaders benefit from enlisting a communication buddysomeone they trust to provide honest feedback with subtle real-time cues during meetings when the leader begins to dominate.Perhaps the most powerful technique is practicing strategic silence. By consciously pausing after asking questions and resisting the urge to fill quiet moments, leaders create space for reflection and encourage more thoughtful contributions from others.An increase in influenceAfter my encounters last week, I reflected on a leader Id coached several years ago. He had initially displayed the same pattern of dominating conversations but had committed to changing his approach. After six months of deliberate practice, he had reduced his talking time from approximately 60% to 30% of team meetings.The results were transformativenot just more engaged employees but also better decisions, faster execution, and ultimately stronger business results. I used to think leadership was about having all the answers, he told me. Now I understand its about asking the right questions.This paradoxical resultincreased influence through decreased talkingemerges consistently in my work with leaders. When they create space for others voices, they not only access more diverse thinking but also elevate the significance of their own contributions.The goal isnt to make leaders talk less just for the sake of it. Instead, its about helping them become more effective communicators who create environments where every voice contributes to success. When leaders master this balance, their influence increases even as their word count decreases.As I left my meetings with those two leaders last week, I wished I could offer them this insight: Your greatest impact as a leader often comes not from what you say, but from what you enable others to say. Leadership communication isnt about holding the floorits about creating the conditions for collective intelligence to flourish.The next time you find yourself dominating a discussion, ask yourself: Am I talking because its necessary, or simply because I can? Your leadership effectiveness may depend on your answer.
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