Samsung’s Android 15 update has been halted
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Samsung’s Android 15 update has been halted
Samsung has stopped the Android 15 update due to unforeseen bugs.
Ryan Whitwam
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Apr 14, 2025 12:50 pm
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Ryan Whitwam
Credit:
Ryan Whitwam
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Samsung began the process of updating millions of smartphones around the world to its latest One UI 7 (Android 15) software last week, but that process has now been halted. Over the weekend, Samsung purged the One UI 7 update from its servers, which indicates that a serious problem has occurred. The company isn't offering any explanation for the pause yet, but reports around the Internet suggest there are some bugs problematic enough that it required Samsung to slam on the brakes.
This update was destined for the Galaxy S24, Z Fold 6, and Z Flip 6, all of which launched with One UI 6 (Android 14). Samsung promises seven years of update support like Google, but it takes longer for it to release new operating system versions. Not only does Samsung modify the way Android looks, but it also integrates a raft of Galaxy AI features with Android. It takes time to do that—seven months and counting since Android 15's release—but it seems Samsung should have spent a little more time testing all those changes.
As soon as Samsung began the rollout on April 7, Galaxy S24 users in Korea noticed their phones would intermittently refuse to unlock, as reported by frequent Samsung leaker IceUniverse. There are also reports that Samsung's supposedly private Secure Folder has a bug in One UI 7 that can see photos from the gallery appear in auto-generated Stories. These Stories are accessible from outside the Secure Folder, which rather defeats the purpose of having private photos.
When asked about specifics, Samsung doesn't have much to say. "The One UI 7 rollout schedule is being updated to ensure the best possible experience. The new timing and availability will be shared shortly," the company said.
Samsung's flagship foldables, the Z Flip 6 and Z Fold 6, are among the phones waiting on the One UI 7 update.
Credit:
Ryan Whitwam
Samsung's flagship foldables, the Z Flip 6 and Z Fold 6, are among the phones waiting on the One UI 7 update.
Credit:
Ryan Whitwam
One UI 7 is based on Android 15, which is the latest version of the OS for the moment. Google plans to release the first version of Android 16 in June, which is much earlier than in previous cycles. Samsung's current-gen Galaxy S25 family launched with One UI 7, so owners of those devices don't need to worry about the buggy update.
Samsung is no doubt working to fix the issues and restart the update rollout. Its statement is vague about timing—"shortly" can mean many things. We've reached out and will report if Samsung offers any more details on the pause or when it will be over.
When One UI 7 finally arrives on everyone's phones, the experience will be similar to what you get on the Galaxy S25 lineup. There are a handful of base Android features in the update, but it's mostly a Samsung affair. There's the new AI-infused Now Bar, more expansive AI writing tools, camera UI customization, and plenty of interface tweaks.
Ryan Whitwam
Senior Technology Reporter
Ryan Whitwam
Senior Technology Reporter
Ryan Whitwam is a senior technology reporter at Ars Technica, covering the ways Google, AI, and mobile technology continue to change the world. Over his 20-year career, he's written for Android Police, ExtremeTech, Wirecutter, NY Times, and more. He has reviewed more phones than most people will ever own. You can follow him on Bluesky, where you will see photos of his dozens of mechanical keyboards.
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