It starts the same way almost every time: a single unread message in the inbox. Then another. And another. Questions, complaints, confirmations, cancellations. Some polite. Some… not so much. All of them asking for attention — often at the end of an already full day.For solopreneurs, customer support doesn’t come with a department. It comes with context-switching, emotional fatigue, and an endless search for the right words to say.That’s why many are quietly turning to AI — not as a replacement for human warmth, but as a support system to carry the repetitive weight. Surprisingly, when used with care, AI doesn’t need to sound robotic. It can sound consistent, empathetic, and even — some days — more patient than a tired human ever could be.This isn’t about outsourcing. It’s about offloading.The Hidden Cost of Doing It All:Customer support has a way of stealing energy from the real work.A copywriter loses momentum mid-draft to respond to a scheduling email.