9TO5MAC.COM
PSA: iPhone users receiving AppleCare+ refunds multiple years after Apple trade-in
Apple users across the globe have been reporting that theyre receiving refunds for AppleCare+ on iPhones they purchased and traded in years ago. Seemingly, there isnt anything specific triggering the refund, but there are a number of varying cases.AppleCare+ refund emailApple is refunding AppleCare+ on a wide variety of recently traded-in iPhone models, ranging from the iPhone 11 Pro to the iPhone 14 Pro. The email to affected customers states the following:Dear Customer,Our records indicate that you are eligible for a refund associated with your AppleCare+ agreement (number) for the iPhone 12 Pro Max you returned or traded in.We have issued a refund for $201.47 to the payment method associated with your Apple Account. Please allow 30 days for the refund to process.If you have questions or need help, contact Apple Support.Sincerely,Apple SupportVarying refund amountsInterestingly, some people are seemingly getting refunds in excess of what their unused portion of AppleCare+ wouldve been worth. AppleCare+ costs $199 for two years of coverage on iPhone Pro models, and $269 for theft and loss coverage. A refund of $201.47 seems a bit high, presuming that this customer used their iPhone for a reasonable amount of time.On top of that, Dylan McDonald on X reported that he received a refund of $181.36 for AppleCare+ on his iPhone 12 Pro Max, despite only subscribing to the monthly plan. He does note that he forgot to cancel his subscription for a few months after trading in, but even then the refund shouldve been closer to $40, not $200.It hasnt been so positive for everyone though, and multiple customers are receiving refunds as small as a couple dollars.Wrap upIf Apple isnt able to automatically refund you, youre advised to contact Apple Support, who can provide a form for issuing your Repair Extension Program Refund.It still isnt quite clear whats going on, but customers in both the US and UK are receiving such refunds. Users are also showing that theyve already received refunds in their bank accounts, so the emails dont seem to be an error.It is worth noting that customers were always able to call in and ask for partial refunds on 2 year AppleCare+ plans, though Apple is seemingly creating an automated process for it now.Well update this story if we learn any clarifying details. Have you personally received such an email? Let us know in the comments.Follow Michael:X/Twitter,Threads,InstagramAdd 9to5Mac to your Google News feed. FTC: We use income earning auto affiliate links. More.Youre reading 9to5Mac experts who break news about Apple and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Mac on Twitter, Facebook, and LinkedIn to stay in the loop. Dont know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel
0 Comments 0 Shares 17 Views