Metas software update issue has been breaking Quest headsets for weeksMetas software update issue has been breaking Quest headsets for weeks / Meta says its working on an update to address bricked Quest 2, Quest 3, and Quest 3S headsets, but it isnt available yet.By Wes Davis, a weekend editor who covers the latest in tech and entertainment. He has written news, reviews, and more as a tech journalist since 2020. Dec 28, 2024, 11:08 PM UTCShare this storyA Meta Quest 3 on a charging dock. Photo by David Pierce / The VergeMeta updated a note on the top of its Quest support site to say that a software update issue has been bricking Quest 2, Quest 3, and Quest 3S headsets. The company writes that while most people can now use their headsets normally, its actively working on resolving the issue for all users. That Meta is now saying its working on a fix for all users may be good news for Quest 2 and 3 owners whove reported that Meta wouldnt fix or replace their headsets because they were out of warranty. Some Reddit users say the company has emailed a confirmation that they were getting out-of-warranty service for the issue, and a Meta support forum community manager wrote in an update yesterday that Metas customer support should have new directions on how to support users now. Meta posted on December 6th that there were software update issues affecting some new Quest 3S devices, but didnt mention Quest 2 or 3 headsets or what software version was involved, either then or in an earlier version of the new support site message that UploadVR reported this week. The company announced on December 9th that it was rolling out its most recent update, Meta Quest v71, adding features like a revamped virtual desktop display connection method and keyboard passthrough support in virtual environments. Most PopularMost Popular