/May 30, 2025/4:28 p.m. ETTrump Attacks Harvard With Social Media Screening for All VisasThis pilot program will soon be expanded across the country.Spencer Platt/Getty ImagesThe Trump administration has begun carrying out its expanded vetting for student visa applicants, surveilling their social media accounts to make sure they aren’t posting anything in support of Palestine, which the administration considers antisemitic. This vetting will start with Harvard visa applicants but is expected to be adopted nationwide.Secretary of Stato Marco Rubio sent a cable to all U.S. embassies and consulates on Thursday ordering them to “conduct a complete screening of the online presence of any nonimmigrant visa applicant seeking to travel to Harvard University for any purpose.” That would apply not just to students but also to faculty, staff, and researchers visiting the university.The Trump administration is taking particular interest in people who have their social media accounts on “private,” an obvious, ominous crossing of boundaries.The State Department has ordered officers to examine “whether the lack of any online presence, or having social media accounts restricted to ‘private’ or with limited visibility, may be reflective of evasiveness and call into question the applicant’s credibility.”This is yet another instance of Harvard serving as a test subject for the administration’s larger crackdown on free speech and international students at American universities. Trump has already revoked billions of dollars in research funding from the Massachusetts school, and even banned it from admitting any international students at all, although the latter policy was temporarily revoked by a judge. Most Recent Post/May 30, 2025/3:53 p.m. ETStephen Miller Grilled on Musk’s Drug Use as Wife Lands New GigTrump’s chief adviser seems desperate to avoid questions on Elon Musk. Does that have anything to do with his wife’s new job? Francis Chung/Politico/Bloomberg/Getty ImagesStephen Miller had a dismissive response Friday to new reports of Elon Musk’s drug use during Trump’s campaign last year. CNN’s Pamela Brown asked the far-right Trump adviser if there was “any drug testing or requests for him to drug test when he was in the White House given the fact that he was also a contractor with the government.”  A chuckling Miller ignored the question and said, “Fortunately for you and all of the friends at CNN, you’ll have the opportunity to ask Elon all the questions you want today yourself,” before he then segued into the Trump administration’s anti-immigrant agenda. “The drugs I’m concerned about are the drugs that are coming across the border from the criminal cartels that are killing hundreds of thousands of Americans,” Miller said. Perhaps Miller laughed instead of answering because his wife, Katie Miller, has left her job as adviser and spokesperson for the Department of Government Efficiency to work full-time for Musk and his companies. Miller has probably had enough of Musk, as he has also been subtweeting the tech oligarch, trying to refute Musk’s criticisms that the Republican budget bill would raise the deficit. “The Big Beautiful Bill is NOT an annual budget bill and does not fund the departments of government. It does not finance our agencies or federal programs,” Miller said, in a long X post earlier this week. Is there bad blood between Miller and Musk that has now spiraled because Miller’s wife is working for the tech oligarch and fellow fascism enthusiast? Most Recent Post/May 30, 2025/3:19 p.m. ETOld Man Trump Repeatedly Fumbles in Weird Speech Praising Elon MuskDonald Trump couldn’t keep some of his words straight as he marked the supposed end of Elon Musk’s tenure at the White House.Kevin Dietsch/Getty ImagesHours after reports emerged Friday that Elon Musk had been under the influence of heavy drugs during his time advising the president, Musk and Donald Trump stumbled and fumbled their way through a White House press conference recognizing the end of the tech billionaire’s special government employee status.The wildly unusual joint conference featured Musk’s black eye, a giant gold key that Trump said he only gives to “very special people,” cringe-worthy regurgitations by Musk of Trump’s take on his Pulitzer Board defamation suit, and claims that Musk’s unpopular and controversial time in the White House was not quite over.But as Trump continued to praise Musk and his time atop the Department of Government Efficiency, the president’s verbal gaffes became more apparent. He claimed that DOGE had uncovered $42 million in wasteful spending, referring to expenditures related to Uganda, which Trump pronounced as “oo-ganda.” The 78-year-old also mentioned he would have Musk’s DOGE cuts “cauterized by Congress,” though he quickly corrected himself by saying they would be “affirmed by Congress,” instead. Trump’s on-camera slippage has gotten worse in recent weeks: Earlier this month, Trump dozed off while in a meeting with Crown Prince Mohammed bin Salman in Riyadh, Saudi Arabia. That is despite the fact that the president received a clean bill of health in a medical report released in April that described Trump as being in “excellent health,” including neurological functioning.Musk, meanwhile, refused to acknowledge emerging reports of his alleged drug use. But the news of White House drug use under Trump’s helm is nothing new: In fact, if the reports prove true, it would be little more than a return to form. Last year, a report by the Department of Defense inspector general indicated that the West Wing operated more like a pill mill than the nation’s highest office. Common pills included modafinil, Adderall, fentanyl, morphine, and ketamine, according to the Pentagon report. But other, unlisted drugs—like Xanax—were equally easy to come by from the White House Medical Unit, according to anonymous sources that spoke to Rolling Stone.While other presidents were known to take a mix of drug cocktails to fight off back pain (like JFK) or bad moods (like Nixon), no previous administrations matched the level of debauchery of Trump’s, whose in-office pharmacists unquestioningly handed out highly addictive substances to staffers who needed pick-me-ups or energy boosts—no doctor’s exam, referral, or prescription required.“It was kind of like the Wild West. Things were pretty loose. Whatever someone needs, we were going to fill this,” another source told Rolling Stone in March 2024.Meanwhile, pharmacists described an atmosphere of fear within the West Wing, claiming they would be “fired” if they spoke out or would receive negative work assignments if they didn’t hand pills over to staffers.Read more about the press conference:Trump and Elon Musk Have Ominous Warning About Future of DOGEMost Recent Post/May 30, 2025/3:00 p.m. ETElon Musk Gives Strange Excuse for Massive Black EyeMusk showed up a press conference with Donald Trump sporting a noticeable shiner.Kevin Dietsch/Getty ImagesElon Musk sported what looked like a black eye during his DOGE goodbye press conference with President Trump on Friday. When asked about it, he blamed the bruise on his 5-year-old son punching him in the face. “Mr. Musk … is your eye OK? What happened to your eye; I noticed there’s a bruise there?” one reporter finally asked near the end of the press conference.“Well, I wasn’t anywhere near France,” Musk said, in a weak attempt at a joke regarding footage of French President Emmanuel Macron’s wife slapping him in the face.“I was just horsing around with [my son] little X and said, ‘Go ’head and punch me in the face,’ and he did. Turns out even a 5-year-old punching you in the face actually does—”“That was X that did it? X could do it!” Trump chimed in. “If you knew X …”“I didn’t really feel much at the time; I guess it bruises up. But I was just messing around with the kids.”Musk chose an impeccable time to show up to a press conference with a black eye. Earlier in the day, The New York Times reported on Musk’s rampant drug use on and off the campaign trail, as the world’s richest man frequently mixed ketamine and psychedelics and kept a small box of pills, mostly containing Adderall. The shiner only adds to speculation around his personal habits.More on that Times report:Elon Musk Was on Crazy Combo of Drugs During Trump CampaignMost Recent Post/May 30, 2025/2:51 p.m. ETTrump and Elon Musk Have Ominous Warning About Future of DOGEElon Musk’s time as a government employee has come to an end, but his time with Donald Trump has not.Kevin Dietsch/Getty ImagesDespite the fanfare over Elon Musk’s supposed departure from the Department of Government Efficiency, Donald Trump says that the billionaire bureaucrat isn’t really going anywhere.“Many of the DOGE people are staying behind, so they’re not leaving. And Elon’s not really leaving. He’s gonna be back and forth, I think. I have a feeling. It’s his baby, and he’s gonna be doing a lot of things,” Trump said during a press conference in the Oval Office Friday.The press conference was held to mark the end of Musk’s time as a so-called “special government employee,” a title that allowed him to bypass certain ethics requirements during his 134-day stint in Trump’s administration. The president made sure to give Musk a gaudy golden key—what it actually unlocks went totally unaddressed—to make sure he could get back into the White House. “This is not the end of DOGE, but really the beginning,” Musk said, promising that DOGE’s “influence” would “only grow stronger” over time.Earlier Friday, the billionaire bureaucrat shared a post on X asserting that the legacy of DOGE was more psychological than anything else. Surely, it will take longer than four months to forget the image of Musk running around with a chainsaw. Read more about Musk:Elon Musk Was on Crazy Combo of Drugs During Trump CampaignMost Recent Post/May 30, 2025/1:21 p.m. ETDem Governor Vetoes Ban on Surprise Ambulance Bills in Shocking MoveThe bill had unanimous support in both chambers of the state legislature.Michael Ciaglo/Getty ImagesColorado’s Democratic Governor Jared Polis has vetoed a bill that would ban surprise billing by ambulance companies, over the unanimous objections of both chambers of the state legislature. Why would Polis veto a bill that’s popular with everyone, even Colorado Republicans? The governor wrote in his veto statement that drafting errors in the bill made it “unimplementable” and estimated that it would make insurance premiums go up by as much as $0.73 to $2.15 per person. “I am committed to working with proponents and sponsors to protect Coloradans from surprise bills, but I encourage all parties to work towards a more reasonable reimbursement rate that mitigates premium impacts and nets a better deal for Colorado families,” Polis wrote. In Colorado, if legislators in both chambers repass the bill with a two-thirds majority, they can override the governor’s veto, especially considering that the bill passed with the support of every single legislator. But the legislature adjourned on May 7, meaning that the bill has to be passed again when the legislature reconvenes in January.  For some reason, ending surprise ambulance billing nationally is not the slam-dunk issue it should be. Congress ended most surprise medical bills in 2020 but exempted ground ambulances from the bill. Was Polis’s veto due to badly drafted language and a (seemingly modest) price hike in insurance premiums, as he said, or was it for a different, more nefarious reason? We might not know unless and until the bill is reintroduced next year. More on surprise ambulance bills:Congress Doesn’t Care About Your Surprise Ambulance Bill Most Recent Post/May 30, 2025/12:21 p.m. ETTrump’s Pardons Since Jan 6 Spree Show an Infuriatingly Corrupt TrendSince his January 6 pardon spree, Donald Trump has tended to grant clemency a little closer to home.Saul Loeb/AFP/Getty ImagesA good chunk of the white-collar criminals pardoned by Donald Trump after his massive “Day One” pardoning spree either have a political or financial tie to him.The president has issued 60 pardons since he offered political forgiveness to some 1,600 individuals charged in the January 6, 2021, attack on the U.S. Capitol. But out of those subsequent 60 unrelated to the attack, 12 people—or roughly one in five—were already in Trump’s orbit, according to ABC News.They included several politicos, including former Illinois Governor Rod Blagojevich, who was convicted on several counts of corruption, including for an attempt to sell Barack Obama’s Senate seat after he left the position for the White House; former Republican Representative Michael Grimm, who pleaded guilty to tax fraud; former Nevada gubernatorial candidate Michele Fiore, who allegedly stole public funds intended to commemorate a slain police officer; and former Tennessee state Senator Brian Kelsey, who pleaded guilty to campaign finance fraud in 2022.Trump also pardoned major financiers of his presidential campaigns. Trevor Milton, the founder of the Nikola electric vehicle company, donated nearly $2 million toward Trump’s 2024 campaign. Imaad Zuberi, who has donated to both parties, issued “at least $800,000 to committees associated with Trump and the Republican Party,” ABC reported.Others helped Trump advance his retribution campaign against his political enemies, or helped advance his own image in the broader Republican Party. Devon Archer and Jason Galanis, both former business partners of Hunter Biden, accused the younger Biden of leveraging his father’s name and influence in order to conduct business overseas. Archer had defrauded a Native American tribal entity, while Galanis was serving time for multiple offenses. Trump also forgave Todd and Julie Chrisley—reality TV stars known for their show Chrisley Knows Best who were sentenced to a combined 19 years on fraud and tax evasion charges—after their daughter Savannah Chrisley spoke at the 2024 Republican National Convention.Speaking to press Friday after her parents’ release, Savannah Chrisley said that the “biggest misconception right now is I either paid for a pardon or slept for a pardon—,” but she couldn’t finish her sentence before Todd interjected: “That’s something I would have done,” he said.Read who else Trump is thinking of pardoning:Trump Considering Pardons for Men Who Tried to Kill Gretchen WhitmerMost Recent Post/May 30, 2025/12:04 p.m. ETTrump Knew He Was Deporting Innocent People to El Salvador All AlongMany of the people deported to El Salvador have no criminal record, and Donald Trump knew it.Michael M. Santiago/Getty ImagesDonald Trump’s administration was well aware that many of the 238 Venezuelan immigrants it shipped off to a notorious megaprison in El Salvador had no criminal records at all, according to a Friday report from ProPublica.  While Trump officials claimed that the deportees were brutal gang members and “the worst of the worst,” only 32 of the deportees had actually been convicted of crimes, and most of them were minor offenses such as traffic violations, according to data from the Department of Homeland Security reviewed by ProPublica, The Texas Tribune, and a team of journalists from Venezuelan media outlets. One of the men, 23-year-old Maikol Gabriel López Lizano, faced a misdemeanor charge after he was arrested in 2023 for riding his bike and drinking a can of beer.Little more than half of the deportees, 130 of the 238, were charged only with violating U.S. immigration laws. Twenty of them had criminal records from other countries. The U.S. government data showed that 67 individuals had pending charges, with only six being for violent crimes. In several cases, the government data about the pending charges differed from what ProPublica was able to find. In some cases, the men had actually been convicted, and in one, the charges had been dropped. But in many cases, these individuals were remanded to a foreign prison before their criminal cases were ever resolved. The Trump administration has touted allegations of gang affiliation as a justification for denying the deportees their due process rights. But none of the men’s names appeared on a list of roughly 1,400 alleged Tren de Aragua members kept by the Venezuelan government, ProPublica reported. Trump’s border czar Tom Homan tried desperately in March to downplay reporting that many of these individuals did not have criminal records. “A lot of gang members don’t have criminal histories, just like a lot of terrorists in this world, they’re not in any terrorist databases, right?” Homan said on ABC News. But the methods the government relies on to classify individuals as gang members—such as identification of gang-affiliated tattoos—have been disproven by experts. Not only were many of the men who were deported not proven gang members, they weren’t even criminals, and by denying them the right to due process, they were remanded to a foreign prison notorious for human rights abuses without ever getting to prove it. Trump has continued to pressure the Supreme Court to allow him to sidestep due process as part of his massive deportation campaign, claiming that the judiciary has no right to intrude on matters of “foreign policy.” But immigrants residing on U.S. soil—who are clearly not the bloodthirsty criminals the administration insists they are—are still subject to protections under U.S. law. Read more about the deportations:Trump Asks Supreme Court to Help Him Deport People Wherever He WantsMost Recent Post/May 30, 2025/11:41 a.m. ETJoni Ernst Stoops to Shocking Low When Told Medicaid Cuts Will KillSenator Joni Ernst had a disgusting answer when confronted by a constituent at her town hall about Trump’s budget bill.Drew Angerer/Getty ImagesRepublican Senator Joni Ernst had a particularly unhinged response to questions from her constituents at a town hall in Parkersburg, Iowa, on Friday.Ernst was asked about the GOP’s budget bill kicking people off of Medicaid, and her condescending answer quickly became callous and flippant as the Iowa politician smirked at the audience.“When you are arguing about illegals that are receiving Medicaid, 1.4 million, they’re not eligible, so they will be coming off, so—” Ernst began, before an audience member shouted, “People are going to die!”“People are not—well, we all are going to die,” Ernst responded, as the audience drowned her in loud protests.What was Ernst thinking with that answer? Almost every Republican town hall this year has gone badly for the politician holding it, thanks to President Trump upending the federal government, and Ernst surely knew that choosing death over Medicaid wouldn’t go over well with the crowd. Earlier this week in Nebraska, Representative Mike Flood was heckled after he admitted that he didn’t read the budget bill.Ersnt’s town hall wasn’t even the first one in Iowa to go badly for a Republican. On Wednesday, Representative Ashley Hinson was met with jeers and boos, with audience members in Decorah, Iowa calling her a fraud and a liar. But at least Hinson had the good sense not to seemingly embrace death over a vital, lifesaving government program. More on Trump’s bill:Here Are the Worst Things in Trump’s Big, Beautiful Bill Most Recent Post/May 30, 2025/11:35 a.m. ETKetanji Brown Jackson Blasts “Botched” Supreme Court Ruling on TPSSupreme Court Justice Ketanji Brown Jackson, in a scathing disssent, called out the rest of the court for allowing Trump’s harmful executive order to stand.Anna Moneymaker/Getty ImagesSupreme Court Justice Ketanji Brown Jackson thinks the Supreme Court “botched” a decision to allow the Trump administration to revoke the Temporary Protected Status protections of about 500,000 Haitian, Cuban, Nicaraguan, and Venezuelan immigrants.Jackson and fellow liberal Justice Sonia Sotomayor were the only two dissenters.“The Court has plainly botched this assessment today. It requires next to nothing from the Government with respect to irreparable harm,” Jackson wrote in the dissent. “And it undervalues the devastating consequences of allowing the Government to precipitously upend the lives of and livelihoods of nearly half a million noncitizens while their legal claims are pending.”TPS is a long-standing program that allowed those 500,000 immigrants to stay in the U.S. after they fled violence and risk in their home countries. After the Supreme Court’s ruling, all of them are at high risk of sudden deportation. “It is apparent that the government seeks a stay to enable it to inflict maximum predecision damage,” Jackson wrote.Read the full dissent here.View More Posts

ExpressVPN is good at its job. It's easy to be skeptical of any service with a knack for self-promotion, but don't let ExpressVPN's hype distract you from the fact that it keeps its front-page promise of "just working." Outside of solid security, the two best things ExpressVPN offers are fast speeds and a simple interface. Our tests showed only a 7% average drop in download speed and a 2% loss of upload speed, worldwide. And while the lack of extra features may frustrate experienced users, it makes for a true set-and-forget VPN on any platform. This isn't to say ExpressVPN is without flaws — it's nearly bereft of customization options and it's notably more expensive than its competition — but it beats most VPNs in a head-to-head matchup. For this review, we followed our rigorous 10-step VPN testing process, exploring ExpressVPN's security, privacy, speed, interfaces and more. Whether you read straight through or skip to the sections that are most important for you, you should come away with all the information you need to decide whether to subscribe. Editors' note: We're in the process of rebooting all of our VPN reviews from scratch. Once we do a fresh pass on the top services, we'll be updating each review with a rating and additional comparative information. Table of contents Findings at a glance Installing, configuring and using ExpressVPN ExpressVPN speed test: Very fast averages ExpressVPN security test: Checking for leaks How much does ExpressVPN cost? ExpressVPN side apps and bundles Close-reading ExpressVPN's privacy policy Can ExpressVPN change your virtual location? Investigating ExpressVPN's server network Extra features of ExpressVPN ExpressVPN customer support options ExpressVPN background check: From founding to Kape Technologies Final verdict Findings at a glance Category Notes Installation and UI All interfaces are clean and minimalist, with no glitches and not enough depth to get lost in Windows and Mac clients are similar in both setup and general user experience Android and iOS are likewise almost identical, but Android has a nice-looking dark mode Speed Retains a worldwide average of 93% of starting download speeds Upload speeds average 98% of starting speeds Latency rises with distance, but global average stayed under 300 ms in tests Security OpenVPN, IKEv2 and Lightway VPN protocols all use secure ciphers Packet-sniffing test showed working encryption We detected no IP leaks Blocks IPv6 and WebRTC by default to prevent leaks Pricing Base price: $12.95 per month or $99.95 per year Lowest prepaid rate: $4.99 per month Can save money by paying for 28 months in advance, but only once per account 30-day money-back guarantee Bundles ExpressVPN Keys password manager and ID alerts included on all plans Dedicated IP addresses come at an extra price ID theft insurance, data removal and credit scanning available to new one-year and two-year subscribers for free 1GB eSIM deal included through holiday.com Privacy policy No storage of connection logs or device logs permitted The only risky exceptions are personal account data (which doesn't leave the ExpressVPN website) and marketing data (which the policy says should be anonymized) An independent audit found that ExpressVPN's RAM-only server infrastructure makes it impossible to keep logs Virtual location change Successfully unblocked five international Netflix libraries, succeeding on 14 out of 15 attempts Server network 164 server locations in 105 countries 38% of servers are virtual, though most virtual locations are accessed through physical servers within 1,000 miles A large number of locations in South America, Africa and central Asia Features Simple but effective kill switch Can block ads, trackers, adult sites and/or malware sites but blocklists can't be customized Split tunneling is convenient but unavailable on iOS and modern Macs Aircove is the best VPN router, albeit expensive Customer support Setup and troubleshooting guides are organized and useful, with lots of screenshots and videos Live chat starts with a bot but you can get to a person within a couple minutes Email tickets are only accessible from the mobile apps or after live chat has failed Background check Founded in 2009; based in the British Virgin Islands Has never been caught selling or mishandling user data Turkish police seized servers in 2017 but couldn't find any logs of user activity Owned by Kape Technologies, which also owns CyberGhost and Private Internet Access A previous CIO formerly worked on surveillance in the United Arab Emirates; no evidence of shady behavior during his time at ExpressVPN Windows Version 12 leaked some DNS requests when Split Tunneling was active Installing, configuring and using ExpressVPN This section focuses on how it feels to use ExpressVPN on each of the major platforms where it's available. The first step for any setup process is to make an account on expressvpn.com and buy a subscription. Windows Once subscribed, download the Windows VPN from either expressvpn.com or the Microsoft Store, then open the .exe file. Click "Yes" to let it make changes, wait for the install, then let your computer reboot. Including the reboot, the whole process takes 5-10 minutes, most of it idle. To finish, you'll need your activation code, which you can find by going to expressvpn.com and clicking "Setup" in the top-right corner. You can install ExpressVPN's Windows app from the Microsoft store, but we found the website more convenient. Sam Chapman for Engadget Extreme simplicity is the watchword for all ExpressVPN's designs. The Windows client's launch panel consists of three buttons and less than ten words. You can change your location or let the app pick a location for you — the "Smart Location" is the server with the best combination of being nearby and unburdened. Everything else is crammed into the hamburger menu at the top left. Here, in seven tabs, you'll find the Network Lock kill switch, the four types of content blockers, the split tunneling menu and the option to change your VPN protocol. You can also add shortcuts to various websites, useful if you regularly use your VPN for the same online destinations. To sum up, there's almost nothing here to get in the way: no delays, no snags, no nested menus to get lost in. It may be the world's most ignorable VPN client. That's not a bad thing at all. Mac ExpressVPN's app for macOS is almost identical in design to its Windows app. The process for downloading and setting it up is nearly the same too. As on Windows, it can be downloaded from the App Store or sideloaded directly from the expressvpn.com download center. Only a few features are missing and a couple others have been added. Split tunneling is gone (unless you're still on a macOS lower than 11), and you won't see the Lightway Turbo setting. ExpressVPN recommends some servers, but it's easy to search the whole list. Sam Chapman for Engadget Mac users do gain access to the IKEv2 protocol, along with the option to turn off automatic IPv6 blocking — Windows users have to leave it blocked at all times. Almost every website is still accessible via IPv4, but it's useful if you do need to access a specific IPv6 address while the VPN is active. Android Android users can download ExpressVPN through the Google Play Store. Open the app, sign in and you're ready to go. The Android app has a very nice dark-colored design, only slightly marred by an unnecessary information box about how long you've used the VPN this week. ExpressVPN's Android app puts a little more information on the screen than it needs to, but still runs well. Sam Chapman for Engadget There's a large button for connecting. Clicking on the server name takes you to a list of locations. On this list, you can either search or scroll and can choose individual locations within a country that has more than one. We connected to as many far-flung server locations as we could, but not a single one took longer than a few seconds. The options menu is organized sensibly, with no option located more than two clicks deep. You will see a couple of options here that aren't available on desktop, the best of which is the ability to automatically connect to your last-used ExpressVPN server whenever your phone connects to a non-trusted wifi network. There are also a few general security tools: an IP address checker, DNS and WebRTC leak testers and a password generator. These are also available on the website, but here, they're built into the app. With the exception of the latter, we'd recommend using third-party testing tools instead — even a VPN with integrity has an incentive to make its own app look like it's working. iPhone and iPad You can only install ExpressVPN's iOS app through the app store. During setup, you may need to enter your password to allow your phone to use VPN configurations. Otherwise, there are no major differences from the Android process. ExpressVPN looks good on iPhone and iPad. Sam Chapman for Engadget The interface is not quite as pleasing as the dark-mode Android app, but it makes up for that by cutting out some of the clutter. The tabs and features are similar, though split tunneling and shortcuts are absent. Also, both mobile apps make customer support a lot more accessible than their desktop counterparts — plus, mobile is the only way to send email support tickets. Browser extension ExpressVPN also includes browser extensions for Firefox and Chrome. These let you connect, disconnect and change server locations without leaving your browser window. It's nice, but not essential unless you have a very specific web browser flow you like. ExpressVPN speed test: Very fast averages Connecting to a VPN almost always decreases your speed, but the best VPNs mitigate the drop as much as possible. We used Ookla's speed testing app to see how much of your internet speed ExpressVPN preserves. For this test, we emphasized the locations ExpressVPN uses for most of its virtual servers, including the Netherlands, Brazil, Germany and Singapore. Some terms before we start: Latency, measured in milliseconds (ms), is the time it takes one data packet to travel between your device and a web server through the VPN. Latency increases with distance. It's most important for real-time tasks like video chatting and online gaming. Download speed, measured in megabits per second (Mbps), is the amount of information that can download onto your device at one time — such as when loading a web page or streaming a video. Upload speed, also measured in Mbps, is the amount of information your device can send to the web at once. It's most important for torrenting, since the amount of data you can seed determines how fast you can download in exchange. The table below shows our results. We conducted this on Windows, using the automatic protocol setting with the Lightway Turbo feature active — a recent ExpressVPN addition that keeps speed more consistent by processing connections in parallel. Server location Latency (ms) Increase factor Download speed (Mbps) Percentage dropoff Upload speed (Mbps) Percentage dropoff Portland, Oregon, USA (unprotected) 18 -- 58.77 -- 5.70 -- Seattle, Washington, USA (best server) 26 1.4x 54.86 6.7% 5.52 3.2% New York, NY, USA 156 8.7x 57.25 2.6% 5.57 2.3% Amsterdam, Netherlands 306 17x 53.83 8.4% 5.58 2.1% São Paulo, Brazil 371 20.6x 53.82 8.4% 5.65 0.9% Frankfurt, Germany 404 22.4x 55.71 5.2% 5.67 0.5% Singapore, Singapore 381 21.2x 52.76 10.2% 5.64 1.0% Average 274 15.2x 54.71 6.9% 5.61 1.6% These are extremely good results. ExpressVPN is a winner on both download and upload speed. No matter where we went in the world, we never lost more than about 7% of our download speeds, and upload lost an astoundingly low average of 2%. This suggests that ExpressVPN deftly distributes its user load between servers to eliminate bottlenecks. This Ookla speedtest shows you can still get fast internet while connected to ExpressVPN -- our unprotected speeds are around 58 Mbps. Sam Chapman for Engadget The latency numbers look worse, but the rise in the table is less sharp than we projected. Ping length depends far more on distance than download speed does, so we expect it to shoot up on servers more than 1,000 miles from our location. Keeping the average below 300 ms, as ExpressVPN does here, is a strong showing. ExpressVPN security test: Checking for leaks A VPN's core mission is to hide your IP address and make you untraceable online. Our task in this section is to figure out if ExpressVPN can carry out this mission every time you connect. While we can't be 100% certain, the tests we'll run through below have led us to believe that ExpressVPN is currently leak-proof. Available VPN protocols A VPN protocol is like a common language that a VPN server can use to mediate between your devices and the web servers you visit. If a VPN uses outdated or insecure protocols, or relies on unique protocols with no visible specs or source code, that's a bad sign. Not all protocols are available on all apps, but Mac has the full range. Sam Chapman for Engadget ExpressVPN gives you a selection of three protocols: IKEv2, OpenVPN and Lightway. The first two are solid choices that support the latest encryption algorithms. OpenVPN has been fully open-source for years and is the best choice if privacy is your goal. While IKEv2 started life as a closed project by Microsoft and Cisco, ExpressVPN uses an open-source reverse-engineering, which is both better for privacy and quite fast. Lightway is the odd one out, a protocol you'll only find on ExpressVPN, though its source code is available on Github. It's similar to WireGuard, in that both reach for faster speeds and lower processing demands by keeping their codebases slim. However, Lightway was recently rewritten in Rust to better protect the keys stored in its memory. Ultimately, you can't go wrong with any of ExpressVPN's protocol options. 99% of the time, your best choice will be to set the controls to Automatic and let the VPN decide which runs best. Testing for leaks ExpressVPN is one of the best services, but it's not leak-proof (as you can read in the Background Check below). Luckily, checking for DNS leaks is a simple matter of checking your IP address before and after connecting to a VPN server. If the new address matches the VPN server, you're good; if not, your VPN is leaking. First, we checked the Windows app with split tunneling active to ensure the flaw really had been patched. We tested several servers and didn't find any leaks, which suggests the patch worked, though leaks were rare even before ExpressVPN fixed the vulnerability. We checked our IP while connected to the virtual India location, which is run from a physical server in Singapore. Don't worry -- it still looks like India to streaming services. Sam Chapman for Engadget In fact, we didn't find any leaks on any ExpressVPN server we tested on any platform. Though questions remain about iOS, as you'll see later in this section, that's a problem on Apple's end that even the best VPNs can do very little about for now. The most common cause of VPN leaks is the use of public DNS servers to connect users to websites, which can mistakenly send browsing activity outside the VPN's encrypted tunnel. ExpressVPN avoids the risks of the public system by installing its own DNS resolvers on every server. This is the key factor behind its clean bill of health in our leak testing. Two other common flaws can lead to VPN leaks: WebRTC traffic and IPv6. The former is a communication protocol used in live streaming and the latter is a new IP standard designed to expand domain availability. Both are nice, but currently optional, so ExpressVPN automatically blocks both to ensure there's no opportunity for leaks to arise. One note about VPN security on iOS: it's a known and continuing problem that iOS VPNs do not prevent many online apps from communicating with Apple directly, outside the VPN tunnel. This risks leaking sensitive data, even with Lockdown Mode active in iOS 16. A blog post by Proton VPN shares a workaround: connect to a VPN server, then turn Airplane Mode on and off again to end all connections that were active before you connected to the VPN. Testing encryption We finished up our battery of security tests by checking out ExpressVPN's encryption directly. Using WireShark, a free packet sniffer, we inspected what it looks like when ExpressVPN transmits data from one of its servers to the internet. The screenshot below shows a data stream encrypted with Lightway UDP. After connecting to ExpressVPN, HTTP packets were rendered unreadable while in transit. Sam Chapman for Engadget That lack of any identifiable information, or even readable information, means encryption is working as intended. We repeated the test several times, always getting the same result. This left us satisfied that ExpressVPN's core features are working as intended. How much does ExpressVPN cost? ExpressVPN subscriptions cost $12.95 per month. Long-term subscriptions can bring the monthly cost down, but the great deals they offer tend to only last for the first billing period. A 12-month subscription costs $99.95 and includes three months for free with your first payment, costing a total of $6.67 per month. The bonus disappears for all subsequent years, raising the monthly cost to $8.33. You can also sign up for 28 months at a cost of $139.72, but this is also once-only — ExpressVPN can only be renewed at the $99.95 per year level. There are two ways to test ExpressVPN for free before making a financial commitment. Users on iOS and Android can download the ExpressVPN app without entering any payment details and use it free for seven days. On any platform, there's a 30-day money-back guarantee, which ExpressVPN has historically honored with no questions asked. You will have to pay before you can use it, though. In our opinion, ExpressVPN's service is solid enough that it's worth paying extra. Perhaps not this much extra, but that depends on what you get out of it. We recommend using the 30-day refund period and seeing how well ExpressVPN works for you. If it's a VPN you can enjoy using, that runs fast and unblocks everything you need, that's worth a server's weight in gold. ExpressVPN side apps and bundles ExpressVPN includes some special features that work mostly or wholly separate from its VPN apps. Some of these come free with a subscription, while others add an extra cost. Every subscription includes the ExpressVPN keys password manager. This is available under its own tab on the Android and iOS apps. On desktop, you'll need to download a separate extension from your browser's store, then sign in using your account activation code. It's available on all Chromium browsers, but not Firefox. Starting in 2025, new subscribers get an eSIM plan through holiday.com, a separate service linked to ExpressVPN. The baseline 1GB holiday eSIM plans last for 5 days and can apply to countries, regions, or the entire world (though it's not clear whether the package deal applies to the regional and global plans). Longer-term plans include larger eSIM plans. You can add a dedicated IP address to your ExpressVPN subscription for an additional cost per month. A dedicated IP lets you use the same IP address every time you connect to ExpressVPN. You can add the address to whitelists on restricted networks, and you're assured to never be blocked because of someone else's bad activity on a shared IP. Unlike many of its competitors, ExpressVPN doesn't currently offer antivirus or online storage services, but there is a comprehensive bundle of ID protection tools called Identity Defender. We haven't reviewed any of these products in detail, but here's a list for reference: ID Alerts will inform you if any of your sensitive information is leaked or misused online. It's free with all plans, but you'll have to enter your personal information on your ExpressVPN account page or a mobile app. ID Theft Insurance grants up to $1 million in identity theft reimbursement and comes free with new ExpressVPN one-year or two-year subscriptions. It's not yet available to those who subscribed before it launched in October 2024. Data Removal scans for your information in data brokerages and automatically requests that it be deleted. It's also free with one-year and two-year plans. Credit Scanner is only available for United States users. It monitors your activity on the three credit bureaus so you can quickly spot any suspicious transactions. The Identity Defender features are currently only available to new ExpressVPN customers in the US. Close-reading ExpressVPN's privacy policy Although we worry that the consolidation of VPN brands under the umbrella of Kape Technologies (ExpressVPN's parent company) will make the industry less competitive, we don't believe it's influencing ExpressVPN to take advantage of its users' privacy. To confirm, and get a full sense of what sort of privacy ExpressVPN promises its users, we set out to read ExpressVPN's privacy policy in detail. It's long, but thankfully aimed at casual users instead of lawyers. You can see it for yourself here. In the introduction, ExpressVPN states that it does not keep either activity logs (such as a user's browsing history while connected to the VPN) or connection logs (such as the duration of a user's session and their IP address, which can be used to extrapolate browsing activity). It then specifies the seven types of data it's legally allowed to collect: Data used to sign up for an account, such as names, emails and payment methods. VPN usage data which is aggregated and can't be traced to any individual. Credentials stored in the ExpressVPN Keys password manager. Diagnostic data such as crash reports, which are only shared upon user request. IP addresses authorized for MediaStreamer, which is only for streaming devices that don't otherwise support VPN apps. Marketing data collected directly from the app — a "limited amount" that's kept anonymous. Data voluntarily submitted for identity theft protection apps. Of those seven exceptions, the only ones that count as red flags are account data and marketing data. Both categories are highly personal and could be damaging if mishandled. Fortunately, complying with subpoenas is not one of the allowed uses listed for either data category, nor does the policy let ExpressVPN sell the data to other private parties. The only really annoying thing here is that if you ask ExpressVPN to delete your personal data, you won't be able to use your account from then on. You aren't even eligible for a refund in this case, unless you're within 30 days of your initial subscription. As for marketing data, ExpressVPN collects device fingerprints and location data when you sign up for an account on its website. The privacy policy also claims this is anonymized, as its "systems are engineered to decouple such data from personally identifiable information." Audits corroborate this, as we'll see in the next section. So, while it would be better if ExpressVPN didn't collect any personal data at all, its practices don't appear to pose a risk to anything you do while using the VPN — just the ExpressVPN website. Privacy audits VPN providers often get third-party accounting firms to audit their privacy policies. The idea is that a well-known firm won't mortgage its reputation to lie on behalf of a VPN, so their results can be trusted. For the last several years, ExpressVPN has had KPMG look over its privacy policy and relevant infrastructure (see "TrustedServer" below). KPMG's most recent report, completed in December 2023 and released in May 2024, found that ExpressVPN had enough internal controls in place that users could trust its privacy policy. The report is freely available to read. This is a very good sign, though we're looking out for a more up-to-date audit soon. TrustedServer "TrustedServer" is a marketing term ExpressVPN uses for its RAM-only server infrastructure. RAM-only servers have no hard drives for long-term storage and return to a standard disk image with every reboot. This makes it theoretically impossible to store user activity logs on them, even if ExpressVPN wanted to do that. The KPMG audit, linked above, reports that TrustedServer works as advertised. Between its many clean privacy audits and the Turkish server incident in 2017, we're prepared to say ExpressVPN is a private VPN, in spite of its aggravating exception for marketing. Can ExpressVPN change your virtual location? Next, we tested whether ExpressVPN can actually convince websites that you're somewhere other than your real location. Our security tests have already proven it can hide your IP address, but it takes more than leak-proofing to fool streaming sites these days — Netflix and the others have gotten very good at combing through metadata to sniff out proxy users. The process for testing this is a lot like how we handled the DNS leak tests: try several different servers and see if we get caught. We checked five sample locations outside the U.S. to see if we a) got into Netflix and b) saw different titles in the library. The results are below. Server Location Unblocked Netflix? Library changed? Canada Y Y United Kingdom Y (second try; Docklands failed) Y Slovakia Y Y India Y Y (different from UK library) Australia Y Y In fifteen tests, ExpressVPN slipped up only once. Docklands, the UK server it chose as the fastest, wasn't able to access Netflix. We switched to a server labeled simply "London" and unblocked it without issue. ExpressVPN can change your virtual location so you can explore the wonderful world of K-drama. Sam Chapman for Engadget All the other locations got us access to an alternate Netflix library on the first try. We even checked whether the India server, which is physically located in the UK, showed us different videos than the UK servers. It did, which makes us even more confident that ExpressVPN's virtual locations are airtight. Investigating ExpressVPN's server network ExpressVPN users can connect to a total of 164 server locations in 105 countries and territories. These locations are reasonably well distributed across the globe, but as with all VPNs, there's a bias toward the northern hemisphere. There are 24 locations in the U.S. alone and a further 66 in Europe. That isn't to say users in the Global South get nothing. ExpressVPN has IP addresses from nine nations in South America (Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Peru, Uruguay and Venezuela) and six in Africa (Algeria, Egypt, Ghana, Kenya, Morocco and South Africa). The network even includes Kazakhstan, Uzbekistan and Mongolia, impressive since central Asia may be the region most often shafted by VPNs. However, many of these servers have virtual locations different from their real ones. For those of you choosing a server based on performance instead of a particular IP address, ExpressVPN's website has a helpful list of which servers are virtual. The bad news is that it's a big chunk of the list. A total of 63 ExpressVPN locations are virtual, or 38% of its entire network. To reduce the sting, ExpressVPN takes care to locate virtual servers as close to their real locations as possible. Its virtual locations in Indonesia and India are physically based in Singapore. This isn't always practical, leading to some awkwardness like operating a Ghana IP address out of Germany. But it helps ExpressVPN perform better in the southern hemisphere. Extra features of ExpressVPN Compared to direct competitors like NordVPN and Surfshark, ExpressVPN doesn't have many special features. It's aimed squarely at the casual market and will probably disappoint power users. Having said that, what they do include works well. In this section, we'll run through ExpressVPN's four substantial features outside its VPN servers themselves. Network Lock kill switch "Network Lock" is the name ExpressVPN gives to its kill switch (though it's called "Network Protection" on mobile). A VPN kill switch is a safety feature that keeps you from broadcasting outside the VPN tunnel. If it ever detects that you aren't connected to a legitimate ExpressVPN server, it cuts off your internet access. You won't be able to get back online until you either reconnect to the VPN or disable Network Lock. ExpressVPN's kill switch is called Network Lock on desktop, and Network Protection on mobile (Android pictured) Sam Chapman for Engadget This is important for everyone, not just users who need to hide sensitive traffic. The recently discovered TunnelVision bug theoretically allows hackers to set up fake public wi-fi networks through which they redirect you to equally fake VPN servers, which then harvest your personal information. It's unlikely, but not impossible, and a kill switch is the best way to prevent it — the switch always triggers unless you're connected to a real server in the VPN's network. Like most of ExpressVPN's features, all you can do with Network Lock is turn it on and off. You can also toggle whether you'll still be able to access local devices while the kill switch is blocking your internet — this is allowed by default. Threat manager, ad blocker and parental controls ExpressVPN groups three tools under the heading of "advanced protection" — Threat Manager, an ad blocker and parental controls. Threat Manager consists of two checkboxes: one that blocks your browser from communicating with activity tracking software and one that blocks a list of websites known to be used for malware. Check any of these boxes to use the pre-set blocklists whenever you're connected to ExpressVPN. Sam Chapman for Engadget You can't customize the lists, so you're limited to what ExpressVPN considers worthy of blocking. They share their sources on the website. While the lists are extensive and open-source, they rely on after-the-fact reporting and can't detect and block unknown threats like a proper antivirus. The adblock and parental control options work the same way: check a box to block everything on the list, uncheck it to allow everything through. In tests, the ad blocker was nearly 100% effective against banner ads, but failed to block any video ads on YouTube or Netflix. The parental control option blocks a list of porn sites. It's an easy option for concerned parents, but only works while ExpressVPN is connected. As such, it's meant to be used in conjunction with device-level parental controls that prevent the child from turning off or uninstalling the VPN client. Split tunneling Sometimes, you'll find it helpful to have your device getting online through two different IP addresses at once — one for your home services and one for a location you're trying to spoof. That's where split tunneling is helpful: it runs some apps through the VPN while leaving others unprotected. This can also improve your speeds, since the VPN needs to encrypt less in total. You can configure split tunneling through either a blocklist or an allowlist. Sam Chapman for Engadget ExpressVPN includes split tunneling on Windows, Android and Mac (though only on versions 10 and below). You can only split by app, not by website, but it's still pretty useful. For example, you can have BitTorrent handling a heavy download in the background while you use your browser for innocuous activities that don't need protecting. ExpressVPN Aircove router By now, it should be clear that we find ExpressVPN to be a highly reliable but often unexceptional VPN service. However, there's one area in which it's a clear industry leader: VPN routers. ExpressVPN Aircove is, to our knowledge, the only router with a built-in commercial VPN that comes with its own dashboard interface. Usually, installing a VPN on your router requires tinkering with the router control panel, which turns off all but the most experienced users — not to mention making it a massive pain to switch to a new server location. Aircove's dashboard, by contrast, will be instantly familiar to anyone who already knows how to use an ExpressVPN client. It even allows different devices in your home to connect to different locations through the router VPN. Aircove's biggest drawback is its price. Currently retailing at $189 (not including an ExpressVPN subscription), it's around three times more expensive than an aftermarket router fitted with free VPN firmware. Some of you might still find the convenience worth the one-time payment. ExpressVPN customer support options ExpressVPN's written help pages are some of the best on the market. Its live chat is more of a mixed bag, and complex questions may cause delays. However, it is at least staffed with human agents who aim to reply accurately, rather than resolve your ticket as quickly as possible. You can directly access both live chat and email from ExpressVPN's mobile apps (on desktop, you'll have to go to the website). Sam Chapman for Engadget We approached ExpressVPN's support features with a simple question: "If I requested that ExpressVPN delete all my personal data, would I be able to get a refund for my unused subscription time?" (Remember from the Privacy Policy section that submitting a full deletion request also cancels your ExpressVPN account.) Our first stop was expressvpn.com/support, the written support center and FAQ page. It's divided into setup guides, troubleshooting, account management and information on each of ExpressVPN's products. The setup guides are excellent, including screenshots and clearly written steps; each one includes a video guide for those who learn better that way. Troubleshooting is just as good — no videos, but the same standards of clarity and usefulness prevail. The section starts with general problems, then delves into specific issues you might face on each operating system. Each article clearly derives from a real customer need. The live support experience To get answers on our refund question, we visited the account management FAQs. This section stated that the refund policy only applies within 30 days of purchase. Pretty clear-cut, but we still wanted an answer on our special case, so we contacted live chat by clicking the button at the bottom-right of every FAQ page. Live chat is in the bottom-right corner of every page of expressvpn.com. Sam Chapman for Engadget Live chat starts with an AI assistant, which is not too hard to get past — just ask it a question it can't answer, then click "Transfer to an Agent." We got online with (what claimed to be) a human in less than a minute. Answering the question took longer and involved an uncomfortable 10-minute silence, but we did get a clear verdict from a real person: refunds are within 30 days only, no matter what. If the live chat agent can't answer your question, you'll be redirected to open an email support ticket. Annoyingly, there's no way to go directly to email support through the website or desktop apps, though mobile users have the option to skip directly there. ExpressVPN background check: From founding to Kape Technologies ExpressVPN launched in 2009, which makes it one of the oldest consumer VPNs in continual operation. In more than 15 years of operation, it's never been caught violating its own privacy policy, though its record isn't free of more minor blemishes. Headquarters in the British Virgin Islands Founders Dan Pomerantz and Peter Burchhardt registered the company in the British Virgin Islands from the start to take advantage of that territory's favorable legal environment for online privacy. The BVIs have no law requiring businesses to retain data on their users, and the process for extraditing data is famously difficult, requiring a direct order from the highest court. In 2021, the BVI implemented the Data Protection Act (DPA) [PDF link], which prevents companies based in the territory from accessing data on their users anywhere in the world. It's a great privacy law in theory, modeled on best-in-class legislation in the EU. However, we couldn't find any evidence that its supervising authority — the Office of the Information Commissioner — has a leader or staff. In other words, while ExpressVPN is not legally required to log any data on its users, there's technically nobody stopping them from doing so. Whether you trust the jurisdiction depends on whether you trust the company itself. Let's see what the other evidence says. Security and privacy incidents Two significant incidents stand out from ExpressVPN's 16-year history. In 2017, when Andrei Karlov, Russia's ambassador to Turkey, was shot to death at an art show. Turkish police suspected someone had used ExpressVPN to mask their identity while they deleted information from social media accounts belonging to the alleged assassin. To investigate, they confiscated an ExpressVPN server to comb for evidence. They didn't find anything. A police seizure is the best possible test of a VPN's approach to privacy. The provider can't prepare beforehand, fake anything, or collude with investigators. The Turkey incident is still one of the best reasons to recommend ExpressVPN, though eight years is a long time for policy to change. The second incident began in March 2024, when a researcher at CNET informed ExpressVPN that its version 12 for Windows occasionally leaked DNS requests when users enabled the split tunneling feature. While these users remained connected to an ExpressVPN server, their browsing activity was often going directly to their ISP, unmasked. The bug only impacted a few users, and to their credit, ExpressVPN sprang into action as soon as they learned about it. The team had it patched by April, as confirmed by the researcher who initially discovered the vulnerability. But while their quick and effective response deserves praise, it's still a mark against them that a journalist noticed the bug before they did. Kape Technologies ownership and management questions In 2021, an Israeli-owned, UK-based firm called Kape Technologies purchased a controlling interest in ExpressVPN. In addition to ExpressVPN, privately held Kape owns CyberGhost, Private Internet Access, and Zenmate (before it merged into CyberGhost). As shown on its website, it also owns Webselenese, publisher of VPN review websites WizCase and vpnMentor, which poses an apparent conflict of interest. When reached for comment, a representative for ExpressVPN said that "ExpressVPN does not directly engage with, nor seek to influence, the content on any Webselenese site," and pointed us to disclosure statements on the websites in question — here's one example. Even so, it's a good reminder not to take VPN reviews at face value without knowing who's behind them (Engadget is owned by Yahoo, which does not own any VPNs). Diving deeper into the background of Kape's ownership will lead you to owner Teddy Sagi. Go back far enough, and you'll see he did prison time in Israel and was mentioned in the Pandora Papers, among other things. More recently, headlines about the billionaire have focused more his businesses in the online gambling and fintech arenas, as well as his real estate ventures. An ExpressVPN representative told us that "Kape's brands continue to operate independently," and our investigation bore that out — we couldn't find any proof that Kape or Sagi have directly attempted to influence ExpressVPN's software or daily operations. Closer to the immediate day-to-day operations of ExpressVPN was the company's employment of Daniel Gericke as CTO from 2019 through 2023. During that time, the US Justice Department announced it had fined Gericke and two others for their previous employment on a surveillance operation called Project Raven, which the United Arab Emirates (UAE) used to spy on its own citizens. The revelation prompted a public response from ExpressVPN defending its decision to hire Gericke, arguing that "[t]he best goalkeepers are the ones trained by the best strikers." ExpressVPN's representative confirmed that the company still stands by that linked statement. Gericke parted ways with ExpressVPN in October 2023, per his LinkedIn profile. While we don't know what we don't know, we can say that ExpressVPN has not notably changed its public-facing security and privacy policies during the time it's been connected to Kape, Sagi, or Gericke. In the end, how much ExpressVPN's history matters to you is a personal choice. If you object to any current or past actions by Kape Technologies or Teddy Sagi, there are other premium VPN options you might prefer. If you need more information to make up your mind, we recommend reading through CNET's 2022 deep dive on ExpressVPN's corporate history. Final verdict ExpressVPN is the VPN we most often recommend to beginners. It takes zero training to use, and consistently gets past filters on streaming sites. It also runs in the background with virtually no impact. If anything is worth the high price of admission, it's the excellent speeds distributed evenly across the worldwide server network. However, for certain specific cases, ExpressVPN may not be the best choice. There's no way to set up your own server locations, like NordVPN offers, and no double VPN connections, like you can build for yourself on Surfshark. Its corporate background is more suspect than the entities backing Proton VPN, and unlike Mullvad, ExpressVPN doesn't work in China — it's so well-known that the government targets its servers specifically. We suggest going with ExpressVPN for general online privacy, for spoofing locations in your home country while traveling, or if you regularly need to unblock sites in other countries. That encompasses 19 of every 20 users, which is fine by us, as ExpressVPN is a great service. It's just more of a reliable old screwdriver than a multi-tool. This article originally appeared on Engadget at https://www.engadget.com/cybersecurity/vpn/expressvpn-review-2025-fast-speeds-and-a-low-learning-curve-160052884.html?src=rss

ZDNET's key takeaways The 12-inch Microsoft Surface Pro is available now starting at $799 for the Platinum color, and $899 for the new Violet and Ocean colors. The 12-inch version is exceedingly thin and light with a fast-charging battery, and the refreshed form factor looks more premium. The 256GB of storage is not enough for a device at this price point, and the cost adds up quickly, as the keyboard, mouse, and even the power adapter are sold separately. more buying choices Microsoft's 2025 12-inch Surface Pro is thinner, lighter, and a little more affordable, with a battery-efficient Snapdragon X Plus processor and refreshed design. The latest version of the Surface Pro rounds out the lineup with a more affordable option focused on ultra-long battery life, new colors, and redesigned accessories to show off Windows' latest Copilot+ PC features. Also: I recommend this HP laptop to creatives and business pros alike - especially at nearly 50% offI recently replaced my laptop with the 12-inch Surface Pro for more than two weeks now, and the Surface Pro seems to me to be more of an addition to the current lineup than a standalone upgrade, particularly in comparison to the enterprise models Microsoft released in January.The 2025 Surface Pro has relatively modest hardware, with 16GB of RAM and 256GB or 512GB of UFS storage, instead targeting a more everyday consumer who makes use of on-device AI and appreciates the ultraportability.  details View at Best Buy Besides the smaller form factor, this year's Surface Pro comes in two new colors: Violet and Ocean (a blueish gray). The default Platinum color starts at $799, whereas the other two will run you $899, bringing the starting price a little further away from that advertised low price (and we haven't even bought the keyboard yet). I must admit that the design on the 12-inch tablet looks better. It looks more like a premium tablet (and more like an iPad) with rounded corners, thin bezels, and the webcam moved to the back corner of the device. Also: Microsoft unveils new AI agent customization and oversight features at Build 2025Additionally, I'm a fan of the new Violet and Ocean colorways, which aren't what I'd call "bold", but at least they're not the same desaturated pastels we see everywhere else. The colors extend to the Surface Pro keyboards, which are updated by removing the alcantara fabric on the front of the keyboard for a cleaner, monochromatic matte look. Instead, the fabric is relegated to the back of the keyboard case, which has a more premium tablet feel for storage and transport. The Surface keyboard is functional and satisfying to type on, with springy keys and a responsive, premium trackpad.  Kyle Kucharski/ZDNETAdditionally, the tablet snaps to the keyboard a little tighter and closer to the tablet now, with no gap in the hinge, giving it a slightly smaller footprint on the desk. The Surface Pen also magnetically snaps to the back of the 12-inch instead of storing on the keyboard. This requires you to store the device with the fabric facing down, as you don't want to squish the pen. When throwing the Surface Pro in a bag, the Pen also tends to stay put but can come unattached if you're not paying attention. Microsoft wants to show off its new AI-driven Copilot+ features, and the 12-inch Surface Pro is a good conduit for marketing them to the consumer, especially with its attractive price point and the 45 TOPS Qualcomm Hexagon NPU. Also: I've tested dozens of work laptops - but I'd take this Lenovo to the office everydayFor example, the long-awaited Recall feature is still in Preview mode, but it's getting closer to a useful state. Other applications that leverage AI processes, particularly ones for creators like Capcut, Davinci Resolve, and DJay Pro should feel smooth and snappy. This makes it a very AI-ready device for everyday users who don't need high-end hardware for demanding creative projects.  Kyle Kucharski/ZDNETRunning Windows on Qualcomm's Snapdragon X Plus chip shouldn't be too much of a problem for most users in this category, as the areas that saw the most issues with compatibility, like gaming and connecting to legacy software, are more likely not to apply to the targeted user. The 12-inch Surface Pro's modest hardware positions itself as a competitive device in the family's lineup. The aforementioned 16GB of RAM and max 512GB of storage, paired with the Snapdragon X Plus and 2196 x 1464 resolution (220 PPI) LCD display that targets everyday users, while its 13-inch siblings can be loaded up with more premium hardware. Also: This ultraportable Windows laptop raised the bar for the MacBook Air (and everything else)That being said, the Snapdragon X Plus processor is snappy and responsive, excelling at tasks that the average consumer cares about: fast startup and app load times, smooth multitasking, and solid battery performance, whether in laptop or tablet mode. During my benchmarking of the 12-inch Surface Pro, I got numbers that place it around other thin and light laptops in the same price range, including Asus' Zenbook A14, which also features the Snapdragon X Plus processor, and HP's OmniBook X 14, one of the first Copilot+ PCs with the Snapdragon X Elite chip from 2024.  Cinebench 24 MCGeekbench 6.2.2 SCGeekbench 6.2.2 MC12-inch Microsoft Surface Pro (Snapdragon X Plus)4182,2529,555Asus Zenbook A14 (Snapdragon X Plus)5412,13310,624HP Omnibook X (Snapdragon X Elite)4702,32613,160 Show more The display is sharp and crisp, but it does cap out at 400 nits of brightness and a 90Hz refresh rate. Since it's a tablet, it's also quite glossy. In the office, for example, I found myself readjusting the device's angle numerous times throughout the day to account for glare from overhead lighting. Also: How to clear the cache on your Windows 11 PC (and why it makes such a big difference)Speaking of using the Surface Pro in the office, it works equally well as a laptop or a tablet, depending on what you need. Detached from the keyboard and armed with the Surface Pen, it becomes a snappy productivity tablet that allows for note taking, prototyping, and freeform idea generation in Windows' Whiteboard app. You can also assign different actions to the Pen, including starting apps or performing functions with the button on the device or the "clicky" on the end. I will say that the Pen's performance can be variable, though. If you're running multiple programs open in the background, you might notice lag while writing, especially if you're moving quickly.  Kyle Kucharski/ZDNETSimilarly, the location of the front-facing HD camera means that it has a slightly downward-up orientation while connected to the keyboard, as the kickstand can only prop it up so high. Consider a clamshell laptop, for example, which can sit at a 90-degree angle or less. In that sense, untethering the keyboard and using it as a tablet might be more optimal for users who make frequent video calls. Also: The best laptops for graphic designers in 2025: Expert tested and reviewedRegarding battery life, the Snapdragon X Plus processor ensures that it drains at a mere trickle when the device is not in use, and is good enough for over a full day's worth of work on one charge. Microsoft advertises 16 hours of battery life, and I got a little over 15 in our video playback test. Regarding more sustained use, I got over 10 hours on a single charge, which isn't far off from the advertised 12 hours without using all the max battery efficiency settings. Couple this with the fact that the Surface Pro charges extremely fast. From a completely dead battery, you'll get to about 50% in 30 minutes, and around 80% in an hour. Of the Surface Pro family, the 12-inch is certainly the most battery efficient and the fastest to charge. ZDNET's buying adviceThe 12-inch Microsoft Surface Pro completes the family's lineup with a thinner, lighter, and more battery-efficient tablet/laptop hybrid with refreshed colors and design. It comes with slightly more modest hardware (16GB of RAM, 256GB of storage) for a lower starting price of $799. If you're looking for a functional 2-in-1 tablet/laptop, enjoy using a stylus, and don't need a ton of local storage, it's a great option, especially for its long-lasting battery. It's an all-around sharp-looking device, and the premium keyboard case provides a satisfying tactile experience. Also: How to clear the cache on your Windows 11 PC (and why it makes such a big difference)The cost of the Surface Pro can quickly add up, however, as the Surface Keyboard, Surface Arc mouse, and power adapter are sold separately, bringing the final cost over the $1,000 mark. Combined with the low amount of local storage and modest memory, I'd recommend this device for users who are committed to the 12-inch form factor and want reliable battery life. Looking for the next best product? Get expert reviews and editor favorites with ZDNET Recommends.Featured reviews

According to a report from NPR, Meta plans to shift the task of assessing its products' potential harms away from human reviewers, instead leaning more heavily on AI to speed up the process. Internal documents seen by the publication note that Meta is aiming to have up to 90 percent of risk assessments fall on AI, NPR reports, and is considering using AI reviews even in areas such as youth risk and "integrity," which covers violent content, misinformation and more. Unnamed current and former Meta employees who spoke with NPR warned AI may overlook serious risks that a human team would have been able to identify. Updates and new features for Meta's platforms, including Instagram and WhatsApp, have long been subjected to human reviews before they hit the public, but Meta has reportedly doubled down on the use of AI over the last two months. Now, according to NPR, product teams have to fill out a questionnaire about their product and submit this for review by the AI system, which generally provides an "instant decision" that includes the risk areas it's identified. They'll then have to address whatever requirements it laid out to resolve the issues before the product can be released. A former Meta executive told NPR that reducing scrutiny "means you're creating higher risks. Negative externalities of product changes are less likely to be prevented before they start causing problems in the world." In a statement to NPR, Meta said it would still tap "human expertise" to evaluate "novel and complex issues," and leave the "low-risk decisions" to AI. Read the full report over at NPR. It comes a few days after Meta released its latest quarterly integrity reports — the first since changing its policies on content moderation and fact-checking earlier this year. The amount of content taken down has unsurprisingly decreased in the wake of the changes, per the report. But there was a small rise in bullying and harassment, as well as violent and graphic content.This article originally appeared on Engadget at https://www.engadget.com/social-media/meta-will-reportedly-soon-use-ai-for-most-product-risk-assessments-instead-of-human-reviewers-205416849.html?src=rss

3D printer manufacturer Bambu Lab has issued a new update after an early fix was withdrawn. Termed a critical calibration bug, the company has acted swiftly to deliver new code to its many users. The Shenzhen-based company has now released firmware version V01.01.02.07 for its H2D 3D printer through its Public Beta Program. Rolled out on May 23, this update introduces a comprehensive set of new features, performance enhancements, and critical bug fixes designed to elevate print quality, expand hardware compatibility, and offer users greater control. The release builds on feedback gathered from earlier beta phases. The Bambu Lab H2D Laser Full Combo in a workshop. Image via Bambu Lab. Features and Improvements Firmware V01.01.02.07 adds native support for the CyberBrick time-lapse kit. It also expands the H2D’s onboard AI failure detection system, now giving users the ability to individually toggle detection functions for nozzle clumping, spaghetti printing, air printing, and purge chute pile-ups from the printer’s interface. Hardware compatibility has been further extended. The AMS 2 Pro and AMS HT systems now support RFID-based automatic matching of drying parameters and can perform drying operations without rotating spools. Additionally, the Laser & Cut module can now initiate tasks directly from USB drive files, improving workflow support. Performance updates include improved foreign object detection on the smooth PEI plate, better regulation of heatbed temperatures, enhanced first-layer quality, more reliable chamber temperature checks before printing begins, and improved accuracy of laser module flame detection. The update also enhances the accuracy of nozzle clumping and nozzle camera dirty detection, while optimizing the pre-purging strategy. A collision issue between the nozzle flow blocker and nozzle wiper—previously triggered during flow dynamics calibration—has been resolved. Calibration reliability for the liveview camera has also improved, and issues with pre-extrusion lines sticking to prints during layer transitions have been addressed. Bambu Lab H2D Launch. Image via Bambu Lab. However, two known issues remain in this beta release: detection of filament PTFE tube detachment is currently disabled, and users cannot adjust heatbed temperature via the Bambu Handy app. The latter is expected to be fixed in a future app update. This version replaces V01.01.02.04, which was briefly released on May 20 before being withdrawn due to a critical calibration bug. That earlier version caused the right nozzle to crash into the wiper during left-nozzle calibration, damaging the printer. The firmware also temporarily disabled filament detachment detection. Bambu Lab quickly pulled the update and advised users to revert to the previous stable firmware while working on a corrected release—now realized in version V01.01.02.07. Accessing the Firmware To access the beta firmware, users can opt into the Public Beta Program through the Bambu Handy app by navigating to the “Me” section and selecting “Beta Firmware Program.” Once enrolled, the update will be rolled out gradually. Participants can leave the program at any time and revert to the most recent stable firmware version. Bambu Lab recommends updating Bambu Studio Presets before installing the firmware to ensure full compatibility. Full technical documentation and the official changelog are available on Bambu Lab’s website. Bambu Lab Hardware Line: H2D and Beyond The new firmware update applies to the H2D 3D printer, Bambu Lab’s flagship desktop manufacturing system unveiled in March 2025. Designed for professional users, the H2D offers the company’s largest build volume to date—350 x 320 x 325 mm—and includes two new AMS systems with integrated filament drying. Dual-nozzle extrusion and servo-driven precision deliver high accuracy, while a 350°C hotend and 65°C heated chamber allow reliable printing with high-performance, fiber-reinforced materials. With a toolhead speed of up to 1000 mm/s and acceleration of 20,000 mm/s², the H2D is built for productivity without compromising quality. The Bambu Lab H2D’s digital cutter. Image via Bambu Lab. Bambu Lab’s broader portfolio also includes the X1E, released in 2023 as an enterprise-grade upgrade to its X1 series. Developed with professional and engineering applications in mind, the X1E features LAN-only connectivity for secure, offline operation, enhanced air filtration, and precise thermal regulation. An increased maximum nozzle temperature expands its material compatibility, making it suitable for demanding industrial applications. At its core, the X1E builds on the proven performance of the X1 Carbon, extending the system’s capabilities for use in sensitive or regulated environments. Take the 3DPI Reader Survey — shape the future of AM reporting in under 5 minutes. Who won the 2024 3D Printing Industry Awards? Subscribe to the3D Printing Industry newsletter to keep up with the latest 3D printing news. You can also follow us on LinkedIn, and subscribe to the 3D Printing Industry Youtube channel to access more exclusive content. Featured image shows Bambu Lab H2D Launch. Image via Bambu Lab. Paloma Duran Paloma Duran holds a BA in International Relations and an MA in Journalism. Specializing in writing, podcasting, and content and event creation, she works across politics, energy, mining, and technology. With a passion for global trends, Paloma is particularly interested in the impact of technology like 3D printing on shaping our future.

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. OpenAI: The power and the pride OpenAI’s release of ChatGPT 3.5 set in motion an AI arms race that has changed the world. How that turns out for humanity is something we are still reckoning with and may be for quite some time. But a pair of recent books both attempt to get their arms around it.In Empire of AI: Dreams and Nightmares in Sam Altman’s OpenAI, Karen Hao tells the story of the company’s rise to power and its far-reaching impact all over the world. Meanwhile, The Optimist: Sam Altman, OpenAI, and the Race to Invent the Future, by the Wall Street Journal’s Keach Hagey, homes in more on Altman’s personal life, from his childhood through the present day, in order to tell the story of OpenAI.  Both paint complex pictures and show Altman in particular as a brilliantly effective yet deeply flawed creature of Silicon Valley—someone capable of always getting what he wants, but often by manipulating others. Read the full review.—Mat Honan This startup wants to make more climate-friendly metal in the US The news: A California-based company called Magrathea just turned on a new electrolyzer that can make magnesium metal from seawater. The technology has the potential to produce the material, which is used in vehicles and defense applications, with net-zero greenhouse-gas emissions. Why it matters: Today, China dominates production of magnesium, and the most common method generates a lot of the emissions that cause climate change. If Magrathea can scale up its process, it could help provide an alternative source of the metal and clean up industries that rely on it, including automotive manufacturing. Read the full story. —Casey Crownhart A new sodium metal fuel cell could help clean up transportation A new type of fuel cell that runs on sodium metal could one day help clean up sectors where it’s difficult to replace fossil fuels, like rail, regional aviation, and short-distance shipping. The device represents a departure from technologies like lithium-based batteries and is more similar conceptually to hydrogen fuel cell systems. The sodium-air fuel cell has a higher energy density than lithium-ion batteries and doesn’t require the super-cold temperatures or high pressures that hydrogen does, making it potentially more practical for transport. Read the full story. —Casey Crownhart The must-reads I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology. 1 The US state department is considering vetting foreign students’ social mediaAfter ordering US embassies to suspend international students’ visa appointments. (Politico)+ Applicants’ posts, shares and comments could be assessed. (The Guardian)+ The Trump administration also wants to cut off Harvard’s funding. (NYT $) 2 SpaceX’s rocket exploded during its test flight It’s the third consecutive explosion the company has suffered this year. (CNBC)+ It was the first significant attempt to reuse Starship hardware. (Space)+ Elon Musk is fairly confident the problem with the engine bay has been resolved. (Ars Technica)3 The age of AI layoffs is hereAnd it’s taking place in conference rooms, not on factory floors. (Quartz)+ People are worried that AI will take everyone’s jobs. We’ve been here before. (MIT Technology Review)4 Thousands of IVF embryos in Gaza were destroyed by Israeli strikesAn attack destroyed the fertility clinic where they were housed. (BBC)+ Inside the strange limbo facing millions of IVF embryos. (MIT Technology Review) 5 China’s overall greenhouse gas emissions have fallen for the first timeEven as energy demand has risen. (Vox)+ China’s complicated role in climate change. (MIT Technology Review) 6 The sun is damaging Starlink’s satellitesIts eruptions are reducing the satellite’s lifespans. (New Scientist $)+ Apple’s satellite connectivity dreams are being thwarted by Musk. (The Information $) 7 European companies are struggling to do business in ChinaEven the ones that have operated there for decades. (NYT $)+ The country’s economic slowdown is making things tough. (Bloomberg $) 8 US hospitals are embracing helpful robotsThey’re delivering medications and supplies so nurses don’t have to. (FT $)+ Will we ever trust robots? (MIT Technology Review) 9 Meet the people who write the text messages on your favorite show They try to make messages as realistic, and intriguing, as possible. (The Guardian) 10 Robot dogs are delivering parcels in AustinWell, over 100 yard distances at least. (TechCrunch) Quote of the day “I wouldn’t say there’s hope. I wouldn’t bet on that.” —Michael Roll, a partner at law firm Roll & Harris, explains to Wired why businesses shouldn’t get their hopes up over obtaining refunds for Donald Trump’s tariff price hikes. One more thing Is the digital dollar dead?In 2020, digital currencies were one of the hottest topics in town. China was well on its way to launching its own central bank digital currency, or CBDC, and many other countries launched CBDC research projects, including the US.How things change. The digital dollar—even though it doesn’t exist—has now become political red meat, as some politicians label it a dystopian tool for surveillance. So is the dream of the digital dollar dead? Read the full story. —Mike Orcutt We can still have nice things A place for comfort, fun and distraction to brighten up your day. (Got any ideas? Drop me a line or skeet ’em at me.) + Recently returned from vacation? Here’s how to cope with coming back to reality.+ Reconnecting with friends is one of life’s great joys.+ A new Parisian cocktail bar has done away with ice entirely in a bid to be more sustainable.+ Why being bored is good for you—no, really.

What a time to be alive—especially if you're in the business of making things that people actually want to touch, wear, and, well... use intimately.San Francisco-based Crave launched their latest edition of the Tease Necklace while doing something radical in our current trade war environment. Instead of the usual manufacturing shell game (where your "designed in California" product mysteriously appears from a factory you've never heard of), they're offering customers a choice:- Made in China - Assembled in USA - Fully Made in USASame product. Three different manufacturing stories. Full transparency on what each option actually means, and how much each option costs. The price breakdown on the Kickstarter page provides a quick eduction on supply chain economics. The Uncomfortable Truth About "Choice"When most brands talk about consumer choice, they mean colorways or storage tiers. This is different. This is helping customers understand how the sausage gets made—or in this case, how the vibrator gets manufactured.For design professionals, these choices are pretty well understood. When working in the gap between concept and reality, every material choice, every manufacturing process, every supply chain decision shapes the final product, often times in ways that marketing teams prefer to gloss over.Think about your last product launch. How much of the manufacturing complexity made it into the final story? How many compromises got buried under "premium materials" and "precision engineering"?Why This Matters Beyond the ObviousThe real innovation here isn't the product itself—it's the process transparency. In an industry where NDAs shroud everything from injection molding parameters to assembly line workflows, consumer honesty is an eye-opener.Communicating even part of the manufacturing story is a challenge for mose products and companies. Meanwhile, rising labor costs in China, reshoring initiatives, tariff uncertainties—the old playbook of "design here, make there" is getting complicated fast. Yet most companies are still operating like it's 2015, hoping their supply chain issues will magically resolve themselves.Crave is simply saying: "Here's how three different approaches to making the same thing actually work. You choose."The Design Lesson Hidden in Plain SightStrip away the provocative product category, and you're left with something fascinating: a masterclass in manufacturing communication. No corporate hedging about "exploring domestic production capabilities" or "optimizing our global footprint." Just three options, three stories, three different ways to navigate the current manufacturing reality.It's the kind of supply chain transparency that B2B companies spend millions trying to achieve through "digital transformation" initiatives and "end-to-end visibility platforms." Yet here it is, demonstrated through a piece of intimate jewelry that most procurement teams would blush discussing.The Uncomfortable QuestionsIf a small firm can offer this level of manufacturing choice and transparency, why can't larger companies? Is it really about scale and complexity, or is it about corporate comfort zones?More pointedly: What other uncomfortable truths about our manufacturing processes are we avoiding? How much of our "Designed in [insert prestigious location]" storytelling is really just geographic marketing?In a world where every other product claims to be "thoughtfully designed" and "consciously made," actual transparency feels revolutionary. Sometimes the most important design lessons come from the most unexpected places. The Tease Vibrator Necklace is currently live on Kickstarter, with 47 days to go on the "All-Or-Nothing" funding campaign.

Reading Time: 11 minutes Choosing the right drip email software can be a game-changer for your marketing strategy. With a variety of options available, understanding the pricing models and features each tool offers is key to making an informed decision. In this guide, we’ll walk you through essential factors to consider when evaluating pricing, so you can select the best solution that fits your needs and budget for your drip email campaigns. Ready to dive deeper? Let’s explore your options.   What Does Drip Email Marketing Software Cost? Drip email marketing software typically follows a few different pricing models, depending on the provider. Here’s a quick breakdown of the most common ones: Pricing Based on MAUs (Monthly Active Users): You pay based on how many unique subscribers actually engage with your emails (or your system) each month, not your entire list size. It’s a much fairer, scalable way to pay, especially if your audience fluctuates. You only pay for real activity. Flat-Rate Pricing: You pay a fixed monthly fee, regardless of usage, list size, or activity. But flat rates are often bloated to cover all usage types, so you’re likely overpaying if you’re not sending a massive volume of emails. It’s not cost-efficient for scaling brands. List-Based Pricing: You pay based on the total number of contacts in your database, whether they engage or not. However, you end up paying for cold leads, dead emails, and inactive contacts. This makes your costs climb unnecessarily as your list grows. Email Volume-Based Pricing: You’re charged based on how many emails you send each month. It can discourage you from running important nurturing campaigns or re-engagement flows because every email adds to your bill. It’s unpredictable and can spike costs during promotions. For email marketers, this model means added pressure to limit sends, often at the cost of customer experience and long-term engagement. Some platforms even bundle unnecessary features into expensive tiers, which bloats the pricing, especially for features you may not actually need. This is where MoEngage stands out. The platform offers a more transparent and scalable approach so that pricing is aligned to your actual usage and outcomes rather than inflated send limits.   6 Biggest Factors that Affect Drip Email Pricing Drip email pricing depends on several factors. Here are some of the biggest ones: 1. Number of active contacts Some platforms, particularly the ones that use the MAU pricing model, charge based on the number of customers who interact with your emails. The higher the number of active customers, the higher the pricing. 2. List size Managing an email list is easier said than done. Nevertheless, if you have a large database of contacts, you will be charged a higher monthly fee. In this case, pricing will remain the same even if you don’t have many active subscribers on your list. 3. Email volume The number of emails you send plays a big role in pricing. This is because high-volume automated email marketing campaigns require significant infrastructure for email delivery, tracking, and reporting. 4. Advanced features Platforms offering advanced features like RFM segmentation, automation, A/B testing, analytics, and AI-driven personalization typically charge more than others. Some pricing models allow you to opt for some or all of these features, depending on your business requirements. 5. Automation complexity If your drip campaign involves complex workflows, like different stages, conditions, triggers, etc., it can impact the pricing. Automation requires more resources to set up and maintain, which increases the price. 6. Integration with other tools Connecting your email platform with CRMs, Ecommerce tools, or analytics systems can drive up costs, especially if platforms charge extra for native integrations or require third-party connectors. Before signing up, ask yourself: how many of these tools are truly essential? Can any be replaced with ones that integrate more easily? A cluttered tech stack not only costs more but also complicates your workflows.   Top Features to Look For in a Drip Email Marketing Software Since you’re on the lookout for a drip email marketing software platform, focus on the features we’ve mentioned below. Core features that drip email software absolutely needs These features are the must-haves. They are the foundational tools required to automate, personalize, and optimize your email drip campaigns at scale. Journey designer: Easily set up multi-step workflows triggered by parameters like customer actions, behaviors, or time delays with minimal coding. Behavioral targeting: Send emails based on real-time customer behavior, such as cart additions, subscriptions, app activity, and more, for highly relevant messaging. Personalization engine: Dynamically include customer attributes based on past interactions and preferences to personalize emails at scale. High inbox deliverability: Tools and practices that ensure you have a healthy sender reputation and high inbox placement. Campaign optimization with A/B testing: Test different email versions to learn what drives higher engagement and optimize your drip flows continuously. Real-time analytics and insights: Access detailed reports and dashboards that track key drip email marketing metrics like opens, clicks, and conversions, and identify drop-offs in your drip journeys. Other features that are very useful to have These features aren’t absolutely necessary to run an effective campaign, but they can improve customer experience and operational efficiency. AI-based predictive segmentation: Leverage AI to predict customer behavior like churn or likelihood of conversion, and automatically adjust campaigns accordingly. Omnichannel messaging: Integrate messaging across various channels, like push notifications, SMS, WhatsApp, and in-app messaging for a cohesive customer journey. Pre-built templates: Quickly access pre-built, customizable email templates to launch campaigns faster without heavy design work.   9 Steps to Choosing a Drip Email Marketing Software With so many options available in the market, choosing the right drip email marketing software can seem like an uphill battle. No worries! We’ll even walk you through exactly how to evaluate and compare drip email tools for yourself. Once you’ve asked the right questions and gathered the facts during demos, it’s time to break down your decision-making process into clear, actionable steps. Step 1: Define Your Non-Negotiable Features The first step is to make a list of all the features that are necessary for you. For example, if your goal is to send behavior-triggered drip campaigns (like abandoned cart emails or re-engagement nudges), then features like behavioral targeting and multi-step customer journey automation are non-negotiable. On the other hand, if you only need basic scheduled newsletters, you might not need advanced workflow builders or AI recommendations. Once you have a list of non-negotiable features, it becomes easier to narrow down your platform choices. Step 2: Research and Compare All Viable Options Don’t just go with the most well-known or even the most affordable-looking tool. Research platforms that fit your business size and industry. Use peer reviews, comparison guides, and case studies to understand how the platform performs in real-world use cases. Also, remember that low entry pricing can be misleading. What matters is the total cost of ownership. Look for things like hidden fees, integration costs, or feature-based tier upgrades. These will add to the pricing later. Step 3: Book a Personalized Demo (and Demand Proof) When choosing your drip email marketing tool, make sure you request a personalized demo based on your business context, use cases, and workflows. A simple, generic walkthrough isn’t helpful because this is your first real glimpse into how the platform is going to support you long-term. If the demo isn’t tailored to your business, that’s a red flag—because if they can’t offer personalized attention when they’re trying to win your business, you’re unlikely to get it during onboarding or implementation. Ask to see features live, rather than just screenshots or slide decks. If a feature is critical, ask to see it in action. At times, sales teams may promise features that are still ‘in development’. Step 4: Attend the Demo with a List of Questions Once you’ve booked a demo, prepare a checklist of questions, like the one we shared above. This will help you stay focused and gain the clarity you need. Ask whether the features you care about are included in the base plan or locked behind premium tiers. Dig into pricing: will the costs scale predictably as you grow, or are there hidden fees that only show up later? Some platforms may offer attractive deals upfront but raise prices later or charge extra for essentials like API access, automation workflows, or deliverability support. The demo is your chance to surface all of this before signing anything. Step 5: Evaluate Ease of Use The drip email software you choose must be easy to use. Since marketers with little to no technical knowledge are most likely to use the platform, look for solutions that allow you to build email campaigns, segment audiences, and personalize messages easily. Say no to complicated or clunky interfaces that are not intuitive and require a steep learning curve. Step 6: Check for Advanced Capabilities Ask about AI features like predictive segmentation or email send-time optimization. Even if you don’t need them right now, having future-ready capabilities ensures you won’t outgrow the tool too soon. Step 7: Test for Scalability and Deliverability This is an important one. Look for solutions that can handle large volumes of emails with good email deliverability rates. Make sure the software you choose has a high inbox placement rate. Check if they have a solid infrastructure and dedicated IPs, should you need them. Also, consider scalability: will this platform still meet your needs when your contact list grows from 10,000 to 100,000? Make sure you’re not locked into expensive pricing jumps or performance bottlenecks. Step 8: Review Integration Options Make sure the tool you choose fits seamlessly into your existing workflow. It should integrate with your CRM, mobile app, Ecommerce system, and anything else in your ecosystem. Even if it doesn’t directly integrate, ensure that it offers flexible APIs and webhooks, or supports third-party connectors like Zapier, so you can still automate data flow without manual workarounds. Step 9: Compare Customer Support Quality Good software with bad support can be a nightmare. Check for onboarding help, technical support, availability, account management, and resources. Ask about how quickly the support team responds and resolves software issues to ensure that you have minimal downtime.   5 Best Email Drip Campaign Software and Tools It’s time to weigh your options in choosing an email drip campaign software for your business. Give this list a quick read! 1. MoEngage: Best for Omnichannel Engagement and Behavioral Targeting   MoEngage is a comprehensive customer engagement platform designed to deliver personalized and automated drip email campaigns at scale. Its powerful AI capabilities allow you to use behavioral targeting to reach customers at the right time with the right message at different stages of their customer journey. Why MoEngage is Best for Omnichannel Engagement and Behavioral Targeting: MoEngage offers multiple features that allow you to provide cohesive customer experiences across various touchpoints. You can reach out to customers via not just email, but also SMS, push notifications, in-app messages, and even ad networks without missing a beat. Features like advanced segmentation enable you to send hyper-personalized drip email campaigns tailored to individual customer actions, such as cart abandonment or inactivity. This ensures that messages are timely, relevant, and effective in driving engagement. How Pricing Works: MoEngage offers flexible drip email pricing based on the scale of your business and the exact features you’d need. You can always reach out to their sales team to learn more about their custom pricing plans. How to Set Up a Demo: To experience MoEngage firsthand, you need to book a demo first. Their team will then contact you to schedule a personalized walkthrough that showcases how the platform can meet your specific drip email marketing goals. 2. ActiveCampaign: Best for Email and Marketing Automation ActiveCampaign is a marketing automation platform that allows you to create email campaigns on channels your customers connect with. The platform offers predictive content features that help you show customers the most meaningful content. Why ActiveCampaign is Best for Email and Marketing Automation: ActiveCampaign excels in delivering sophisticated automation campaign workflows that can be tailored to various customer journeys. How Pricing Works: ActiveCampaign offers a four-tiered drip email pricing plan. The basic plan starts at $15/month for 1K contacts, while the Enterprise plan starts at $1,169/month for 50K contacts. If you have contacts upwards of that number, you need to talk to their sales team. 3. Kit: Best for Creators Using Emails Kit is tailored for creators, bloggers, and solo entrepreneurs who want to send customer relationship emails. It offers a user-friendly interface with powerful automation capabilities. Why Kit is Best for Creators and Solo Entrepreneurs: Kit’s email-first operating system allows creators to build long-term connections with customers. Its intuitive email designer can be used to create effective on-brand emails that are optimized for deliverability. Plus, it allows you to send email broadcasts for announcing product launches, sharing content updates, or promoting limited-time offers to your entire list in bulk. How Pricing Works: Kit offers a free Newsletter plan with basic features like visual automation, opt-in forms, and email broadcasts to up to 10K subscribers. But you can implement just 1 visual automation and an email sequence on the free plan. Advanced plans start at $25 per month for up to 1K subscribers, and go up to $2,166/month for 400K contacts. 4. Drip: Best for Ecommerce Marketing Automation Drip is a marketing automation platform designed specifically for Ecommerce brands. It offers tools to create personalized email campaigns that drive customer engagement and sales. Why Drip is Best for Ecommerce Marketing Automation: Drip provides deep integrations with Ecommerce platforms, allowing businesses to leverage customer data for targeted campaigns. Features like behavior-based automation and pre-built workflows help in crafting effective drip campaigns. How Pricing Works: Drip’s pricing starts at $39/month for up to 2,500 contacts. The cost scales up to $1,999/month based on the number of contacts, with custom pricing available for larger lists of over 180K subscribers. 5. Mailmodo: Best for Interactive Email Marketing Mailmodo is an email marketing platform that enables the creation of interactive drip emails using AMP technology. This allows recipients to take actions like filling out forms or booking appointments directly within the email. Why Mailmodo is Best for Interactive Email Marketing: Mailmodo stands out by offering interactive email capabilities that enhance customer engagement and conversion rates. Its drag-and-drop editor simplifies the creation of dynamic emails without any coding required. How Pricing Works: Like the other drip email marketing software on this list, Mailmodo’s pricing is based on the number of contacts and emails sent per month. Its three-tiered pricing model starts at $39/month for 500 contacts, going up to $939/month for 250K subscribers. Any more contacts, and you have to reach out to their sales team.   How to Get the Most Value Out of Your Drip Email Software Here are some of the ways in which you can leverage your drip email software to its maximum potential. Save time through automation: Automate welcome emails, follow-ups, and re-engagement campaigns to free up your team for more strategic work. Boost engagement with timely messaging: Set up triggers so that emails are automatically sent based on customers’ actions. This keeps your audience interested at every stage of their customer journey. Drive higher conversions with targeted sequences: Send the right email at the right time to move leads through the sales funnel towards a conversion. Personalize customer experiences at scale: Use segmentation and dynamic content to create a personalized customer experience without manually customizing every email. Continuously optimize with data-driven insights: Track performance metrics like open rates and conversions to refine your drip email campaigns and maximize results over time.   Maximize Engagement With MoEngage’s Drip Email Marketing Software To sum it up, drip email marketing can be quite powerful for engaging customers at different stages of their journey. Having the right drip email software in your tech stack ensures smooth, efficient workflows. Your team can focus on higher-value tasks while automating routine processes. It also ensures that your drip emails always reach the right person with the right message at the perfect time. MoEngage’s powerful email automation platform allows you to automate personalized campaigns that drive higher engagement and conversions. With advanced segmentation, behavior-triggered messaging, and seamless integration with your ecosystem, you can nurture relationships more effectively than ever. Curious to see how MoEngage can elevate your campaigns? Schedule a discovery call today. The post Drip Email Software: The Ultimate Pricing and Buying Guide appeared first on MoEngage.

Associate Software Engineer, Tools - Overwatch 2 | Irvine, CABlizzard EntertainmentIrvine California 92618 United States of America1 hour agoApplyTeam Name:OverwatchJob Title:Associate Software Engineer, Tools - Overwatch 2 | Irvine, CARequisition ID:R025122Job Description:Soldiers, scientists, adventurers, oddities…engineers! We are the Overwatch team, and we’re looking for a new hero who loves to collaborate and empower artists to help make Overwatch 2. Our team prides itself on our culture of inclusivity, collaboration, and innovation. We are seeking a talented, motivated, and experienced Tools Engineer with 1+ years of experience who shares our values:We take responsibility for delivering our work.We collaborate constantly, helping each other to be successful.We continuously improve our knowledge, workflows and processes.We communicate openly and considerately, elevating issues, opportunities, and sharing feedback.We have high integrity and share a sense of ownership in our success.We have passion for the game, our players, quality work, and technology.This philosophy, along with the Blizzard values of “Gameplay First” and “Play Nice, Play Fair,” has made Overwatch one of Blizzard's most successful games, and it has forged a bond of trust with our worldwide player community that is extremely important to us.As a mid-level tools engineer on the Overwatch team, you will be part of a talented and passionate team developing a world class game editor, unlocking the potential of our artists and designers to create compelling and epic features that will keep players engaged for years to come. The ideal candidate will have a broad knowledge of the game development process, including but not limited to UX, workflow design, data processing, and various 3D art disciplines as well as have at least 3 years of relevant experience.Responsibilities:Collaborate with the Design, Art, and Engineering teams to simplify, improve, and create tools to maximize team efficiency and unlock creativityIdentify and resolve workflow issues and discover opportunities for improvementMaintain tools for performance, stability, and error-free operationRequirements:Strong Programming skills in C#Programming knowledge in C++Passion for tools and software development with a service-oriented attitudeStrong code review, interpersonal and communications skills1+ years of experience in software developmentPluses:UI design experienceExperience with WPFExperience with art pipelinesExperience automating processesA degree in computer science, or a related fieldYour PlatformBest known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.Our WorldActivision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.RewardsWe provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;401(k) with Company match, tuition reimbursement, charitable donation matching;Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .In the U.S., the standard base pay range for this role is $30.05 - $55.59 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable. Create Your Profile — Game companies can contact you with their relevant job openings. Apply

Michael Giannou, Global General Manager, HoneywellMay 29, 20254 Min ReadAndriy Popov via Alamy StockData centers are quickly becoming the backbone of our information-driven world. At the same time, the increasing sophistication of cybersecurity attacks, combined with the growing frequency of extreme climate events, means there is also greater operational risk than ever before, as bad actors have begun targeting cooling centers to purposefully compromise the equipment, causing irreversible loss and damage.  The best defense against these threats is an integrated system centered around situational awareness and security. By taking steps to safeguard key areas, data center operators can enhance the protection of their facility and data, helping prevent costly threats and downtime.  Seeing the Big Picture Developing a comprehensive awareness and monitoring system serves as a critical first step to protecting data centers. This is especially important as data centers begin to welcome more tenants into shared space, requiring vendors to consider each tenant individually and as part of the broader system. A threat to one tenant can quickly become a threat to all tenants. Centralizing all information in one system provides a single location for operators to view and analyze real-time data, allowing them to instantly access critical information, monitor incidents and respond quickly with pre-defined incident workflows. An intelligent system will integrate all security events -- including video recordings, access point clearance and data reporting -- together in one place to reduce coverage gaps and information silos.  Related:Another benefit of having one comprehensive system is the ability to integrate separate aspects of the system to improve response time. For example, a centralized security system could be configured to ensure that any fire or intruder alarm immediately triggers the CCTV cameras in the vicinity of the alarm, so the security team can quickly and efficiently respond to the situation. Close partnering between systems that transcend departments such as security, IT and the management of employees, contractors and visitors is key to protecting the facility and its data, both in low-friction (e.g. office space) and high-friction (e.g. server space) areas.  Addressing the Gaps Once a centralized security system is in place, operators can address the cybersecurity gaps where the data center is most vulnerable to bad actors. A strong, always-on cybersecurity program should be tailored to the specific facility and its compliance needs, often including:  Data encryption: Whether data is stored in the system or just passing through, encryption is key to preventing unauthorized access. A strong encryption process goes beyond thwarting attacks -- it is critical for establishing trust, ensuring the authenticity of data exchanged, guaranteeing the integrity of commands to smart devices and maintaining secrecy where it is needed most.  Related:Network security: Data center operators can help prevent unauthorized access and cyberattacks by developing strong intrusion detection/prevention systems, firewalls and network segmentation. Facility protection: By integrating technologies such as electronic access control, biometrics, CCTV and perimeter detection, operators can maintain security around the physical facility. Security also requires vendors to adhere to standard operating procedures, often overlooked in today’s technology-focused environment, such as enforcing visitor security policies and requiring visitors to have escorts.  Regular audits and updates: It may seem to be a lower priority than the often-urgent concerns set forth above, but out-of-date firmware carries a significant cybersecurity risk. Proactive attention and system maintenance can reduce operating costs in the long run and help avoid costly downtime. Related:Looking Ahead With so many current considerations to focus on, data center operators must also look ahead to future-proof their facility. As quickly as the industry has grown in recent years, the momentum will likely continue to accelerate. One new frontier emerging is quantum security: using quantum-enhanced randomness to deliver truly unpredictable key generation and safeguard sensitive information. This enables the system to develop armor that evolves just as quickly as cybersecurity threats. As the largest companies make significant investment in data centers -- for example, Microsoft’s plan to invest approximately $80 billion in AI-enabled datacenters in FY25 -- many in the industry are watching to see how these companies’ actions and investments shape the future of both data centers and building security overall.  Another forward-looking trend is military-grade solutions entering the commercial and industrial marketplace. It is clear to understand how a system hardened for integrated perimeter security in harsh environments can also fit the security and resilience needs of a data center. In addition, those solutions have often been certified through rigorous testing and evaluation, giving operators confidence their system can withstand almost all third-party attacks.  Finally, the industry will begin to prioritize modularity -- meaning systems that can be added to in the future, will work with third-party solutions and are both user-friendly and energy-efficient. This allows operators to expand their facilities to include the latest and greatest technology without a costly overhaul of their existing infrastructure. By integrating with their business systems and leaning into wider stakeholder influence, organizations can more effectively monitor and manage their facilities using modular systems. Cybersecurity risks can never truly be considered resolved -- it is constantly evolving. But by continuously revisiting the areas detailed above, data center operators can enhance their facility and systems protections, helping to protect their data now and in the future.  About the AuthorMichael GiannouGlobal General Manager, HoneywellMichael Giannou is a global sales executive with over 15 years of experience leading high-performing teams and driving growth in the data center and technology sectors. As Global General Manager of Data Centers at Honeywell, he built and led a global sales team, delivering double-digit growth and now leads the company’s global data center vertical. Previously, at Schneider Electric, he grew division sales from $70M to $350M over six years. Known for transforming underperforming programs and developing trusted customer relationships, Michael is a strategic, growth-focused leader passionate about mentoring enterprise sales professionals.  See more from Michael GiannouWebinarsMore WebinarsReportsMore ReportsNever Miss a Beat: Get a snapshot of the issues affecting the IT industry straight to your inbox.SIGN-UPYou May Also Like