How AI is reshaping the future of healthcare and medical research
TranscriptāÆāÆĀ Ā Ā āÆĀ
PETER LEE: āIn āThe Little Black Bag,ā a classic science fiction story, a high-tech doctorās kit of the future is accidentally transported back to the 1950s, into the shaky hands of a washed-up, alcoholic doctor. The ultimate medical tool, it redeems the doctor wielding it, allowing him to practice gratifyingly heroic medicine. ā¦ The tale ends badly for the doctor and his treacherous assistant, but it offered a picture of how advanced technology could transform medicineāpowerful when it was written nearly 75 years ago and still so today.Ā What would be the Al equivalent of that little black bag? At this moment when new capabilities are emerging, how do we imagine them into medicine?āĀ Ā āÆāÆāÆĀ āÆāÆāÆĀ
This isāÆThe AI Revolution in Medicine, Revisited. Iām your host, Peter Lee.āÆāÆĀ
Shortly after OpenAIās GPT-4 was publicly released, Carey Goldberg, Dr. Zak Kohane, and I publishedāÆThe AI Revolution in MedicineāÆto help educate the world of healthcare and medical research about the transformative impact this new generative AI technology could have. But because we wrote the book when GPT-4 was still a secret, we had to speculate. Now, two years later, what did we get right, and what did we get wrong?āÆāÆāÆĀ
In this series, weāll talk to clinicians, patients, hospital administrators, and others to understand the reality of AI in the field and where we go from here.āÆĀ The book passage I read at the top is from āChapter 10: The Big Black Bag.āĀ
In imagining AI in medicine, Carey, Zak, and I included in our book two fictional accounts. In the first, a medical resident consults GPT-4 on her personal phone as the patient in front of her crashes. Within seconds, it offers an alternate response based on recent literature. In the second account, a 90-year-old woman with several chronic conditions is living independently and receiving near-constant medical support from an AI aide.Ā Ā Ā
In our conversations with the guests weāve spoken to so far, weāve caught a glimpse of these predicted futures, seeing how clinicians and patients are actually using AI today and how developers are leveraging the technology in the healthcare products and services theyāre creating. In fact, that first fictional account isnāt so fictional after all, as most of the doctors in the real world actually appear to be using AI at least occasionallyāand sometimes much more than occasionallyāto help in their daily clinical work. And as for the second fictional account, which is more of a science fiction account, it seems we are indeed on the verge of a new way of delivering and receiving healthcare, though the future is still very much open.Ā
As we continue to examine the current state of AI in healthcare and its potential to transform the field, Iām pleased to welcome Bill Gates and SĆ©bastien Bubeck.Ā Ā
Bill may be best known as the co-founder of Microsoft, having created the company with his childhood friend Paul Allen in 1975. Heās now the founder of Breakthrough Energy, which aims to advance clean energy innovation, and TerraPower, aāÆcompany developing groundbreaking nuclear energy and science technologies.āÆHe also chairs the worldās largest philanthropic organization, the Gates Foundation, and focuses on solving a variety of health challenges around the globe and here at home.Ā
SĆ©bastien is a research lead at OpenAI. He was previously a distinguished scientist, vice president of AI, and a colleague of mine here at Microsoft, where his work included spearheading the development of the family of small language models known as Phi. While at Microsoft, he also coauthored the discussion-provoking 2023 paper āSparks of Artificial General Intelligence,ā which presented the results of early experiments with GPT-4 conducted by a small team from Microsoft Research.Ā Ā Ā Ā Ā
Hereās my conversation with Bill Gates and SĆ©bastien Bubeck.Ā
LEE: Bill, welcome.Ā
BILL GATES: Thank you.Ā
LEE: Seb ā¦Ā
SĆBASTIEN BUBECK: Yeah. Hi, hi, Peter. Nice to be here.Ā
LEE: You know, one of the things that Iāve been doing just to get the conversation warmed up is to talk about origin stories, and what I mean about origin stories is, you know, what was the first contact that you had with large language models or the concept of generative AI that convinced you or made you think that something really important was happening?Ā
And so, Bill, I think Iāve heard the story about, you know, the time when the OpenAI folksāSam Altman, Greg Brockman, and othersāshowed you something, but could we hear from you what those early encounters were like and what was going through your mind?Ā Ā
GATES: Well, Iād been visiting OpenAI soon after it was created to see things like GPT-2 and to see the little arm they had that was trying to match human manipulation and, you know, looking at their games like Dota that they were trying to get as good as human play. And honestly, I didnāt think the language model stuff they were doing, even when they got to GPT-3, would show the ability to learn, you know, in the same sense that a human reads a biology book and is able to take that knowledge and access it not only to pass a test but also to create new medicines.Ā
And so my challenge to them was that if their LLM could get a five on the advanced placement biology test, then I would say, OK, it took biologic knowledge and encoded it in an accessible way and that I didnāt expect them to do that very quickly but it would be profound.Ā Ā
And it was only about six months after I challenged them to do that, that an early version of GPT-4 they brought up to a dinner at my house, and in fact, it answered most of the questions that night very well. The one it got totally wrong, we were ā¦ because it was so good, we kept thinking, Oh, we must be wrong. It turned out it was a math weaknessthat, you know, we later understood that that was an area of, weirdly, of incredible weakness of those early models. But, you know, that was when I realized, OK, the age of cheap intelligence was at its beginning.Ā
LEE: Yeah. So I guess it seems like you had something similar to me in that my first encounters, I actually harbored some skepticism. Is it fair to say you were skeptical before that?Ā
GATES: Well, the idea that weāve figured out how to encode and access knowledge in this very deep sense without even understanding the nature of the encoding, ā¦Ā
LEE: Right.Ā Ā
GATES: ā¦ that is a bit weird.Ā Ā
LEE: Yeah.Ā
GATES: We have an algorithm that creates the computation, but even say, OK, where is the presidentās birthday stored in there? Where is this fact stored in there? The fact that even now when weāre playing around, getting a little bit more sense of it, itās opaque to us what the semantic encoding is, itās, kind of, amazing to me. I thought the invention of knowledge storage would be an explicit way of encoding knowledge, not an implicit statistical training.Ā
LEE: Yeah, yeah. All right. So, Seb, you know, on this same topic, you know, I gotāas we say at MicrosoftāI got pulled into the tent.Ā
BUBECK: Yes.Ā Ā
LEE: Because this was a very secret project. And then, um, I had the opportunity to select a small number of researchers in MSRto join and start investigating this thing seriously. And the first person I pulled in was you.Ā
BUBECK: Yeah.Ā
LEE: And so what were your first encounters? Because I actually donāt remember what happened then.Ā
BUBECK: Oh, I remember it very well.My first encounter with GPT-4 was in a meeting with the two of you, actually. But my kind of first contact, the first moment where I realized that something was happening with generative AI, was before that. And I agree with Bill that I also wasnāt too impressed by GPT-3.Ā
I though that it was kind of, you know, very naturally mimicking the web, sort of parroting what was written there in a nice way. Still in a way which seemed very impressive. But it wasnāt really intelligent in any way. But shortly after GPT-3, there was a model before GPT-4 that really shocked me, and this was the first image generation model, DALL-E 1.Ā
So that was in 2021. And I will forever remember the press release of OpenAI where they had this prompt of an avocado chair and then you had this image of the avocado chair.And what really shocked me is that clearly the model kind of āunderstoodā what is a chair, what is an avocado, and was able to merge those concepts.Ā
So this was really, to me, the first moment where I saw some understanding in those models.Ā Ā
LEE: So this was, just to get the timing right, that was before I pulled you into the tent.Ā
BUBECK: That was before. That was like a year before.Ā
LEE: Right.Ā Ā
BUBECK: And now I will tell you how, you know, we went from that moment to the meeting with the two of you and GPT-4.Ā
So once I saw this kind of understanding, I thought, OK, fine. It understands concept, but itās still not able to reason. It cannotāas, you know, Bill was sayingāit cannot learn from your document. It cannot reason.Ā Ā
So I set out to try to prove that. You know, this is what I was in the business of at the time, trying to prove things in mathematics. So I was trying to prove that basically autoregressive transformers could never reason. So I was trying to prove this. And after a year of work, I had something reasonable to show. And so I had the meeting with the two of you, and I had this example where I wanted to say, there is no way that an LLM is going to be able to do x.Ā
And then as soon as I ā¦ I donāt know if you remember, Bill. But as soon as I said that, you said, oh, but wait a second. I had, you know, the OpenAI crew at my house recently, and they showed me a new model. Why donāt we ask this new model this question?Ā Ā
LEE: Yeah.
BUBECK: And we did, and it solved it on the spot. And that really, honestly, just changed my life. Like, you know, I had been working for a year trying to say that this was impossible. And just right there, it was shown to be possible.Ā Ā
LEE:One of the very first things I got interested inābecause I was really thinking a lot about healthcareāwas healthcare and medicine.Ā
And I donāt know if the two of you remember, but I ended up doing a lot of tests. I ran through, you know, step one and step two of the US Medical Licensing Exam. Did a whole bunch of other things. I wrote this big report. It was, you know, I canāt remember ā¦ a couple hundred pages.Ā Ā
And I needed to share this with someone. I didnāt ā¦ there werenāt too many people I could share it with. So I sent, I think, a copy to you, Bill. Sent a copy to you, Seb.Ā Ā
I hardly slept for about a week putting that report together. And, yeah, and I kept working on it. But I was far from alone. I think everyone who was in the tent, so to speak, in those early days was going through something pretty similar. All right. So I think ā¦ of course, a lot of what I put in the report also ended up being examples that made it into the book.Ā
But the main purpose of this conversation isnāt to reminisce aboutor indulge in those reminiscences but to talk about whatās happening in healthcare and medicine. And, you know, as I said, we wrote this book. We did it very, very quickly. Seb, you helped. Bill, you know, you provided a review and some endorsements.Ā
But, you know, honestly, we didnāt know what we were talking about because no one had access to this thing. And so we just made a bunch of guesses. So really, the whole thing I wanted to probe with the two of you is, now with two years of experience out in the world, what, you know, what do we think is happening today?Ā
You know, is AI actually having an impact, positive or negative, on healthcare and medicine? And what do we now think is going to happen in the next two years, five years, or 10 years? And so I realize itās a little bit too abstract to just ask it that way. So let me just try to narrow the discussion and guide us a little bit.Ā Ā
Um, the kind of administrative and clerical work, paperwork, around healthcareāand we made a lot of guesses about thatāthat appears to be going well, but, you know, Bill, I know weāve discussed that sometimes that you think there ought to be a lot more going on.Ā Do you have a viewpoint on how AI is actually finding its way into reducing paperwork?Ā
GATES: Well, Iām stunned ā¦ I donāt think there should be a patient-doctor meeting where the AI is not sitting in and both transcribing, offering to help with the paperwork, and even making suggestions, although the doctor will be the one, you know, who makes the final decision about the diagnosis and whatever prescription gets done.Ā Ā
Itās so helpful. You know, when that patient goes home and their, you know, son who wants to understand what happened has some questions, that AI should be available to continue that conversation. And the way you can improve that experience and streamline things and, you know, involve the people who advise you. I donāt understand why thatās not more adopted, because there you still have the human in the loop making that final decision.Ā
But even for, like, follow-up calls to make sure the patient did things, to understand if they have concerns and knowing when to escalate back to the doctor, the benefit is incredible. And, you know, that thing is ready for prime time. That paradigm is ready for prime time, in my view.Ā
LEE: Yeah, there are some good products, but it seems like the number one use right nowāand we kind of got this from some of the previous guests in previous episodesāis the use of AI just to respond to emails from patients.Does that make sense to you?Ā
BUBECK: Yeah. So maybe I want to second what Bill was saying but maybe take a step back first. You know, two years ago, like, the concept of clinical scribes, which is one of the things that weāre talking about right now, it would have sounded, in fact, it sounded two years ago, borderline dangerous. Because everybody was worried about hallucinations. What happened if you have this AI listening in and then it transcribes, you know, something wrong?Ā
Now, two years later, I think itās mostly working. And in fact, it is not yet, you know, fully adopted. Youāre right. But it is in production. It is used, you know, in many, many places. So this rate of progress is astounding because it wasnāt obvious that we would be able to overcome those obstacles of hallucination. Itās not to say that hallucinations are fully solved. In the case of the closed system, they are.Ā Ā
Now, I think more generally whatās going on in the background is that there is something that we, that certainly I, underestimated, which is this management overhead. So I think the reason why this is not adopted everywhere is really a training and teaching aspect. People need to be taught, like, those systems, how to interact with them.Ā
And one example that I really like, a study that recently appeared where they tried to use ChatGPT for diagnosis and they were comparing doctors without and with ChatGPT. And the amazing thing ā¦ so this was a set of cases where the accuracy of the doctors alone was around 75%. ChatGPT alone was 90%. So thatās already kind of mind blowing. But then the kicker is that doctors with ChatGPT was 80%.Ā Ā
Intelligence alone is not enough. Itās also how itās presented, how you interact with it. And ChatGPT, itās an amazing tool. Obviously, I absolutely love it. But itās not ā¦ you donāt want a doctor to have to type in, you know, prompts and use it that way.Ā
It should be, as Bill was saying, kind of running continuously in the background, sending you notifications. And you have to be really careful of the rate at which those notifications are being sent. Because if they are too frequent, then the doctor will learn to ignore them. So you have to ā¦ all of those things matter, in fact, at least as much as the level of intelligence of the machine.Ā
LEE: One of the things I think about, Bill, in that scenario that you described, doctors do some thinking about the patient when they write the note. So, you know, Iām always a little uncertain whether itās actually ā¦ you know, you wouldnāt necessarily want to fully automate this, I donāt think. Or at least there needs to be some prompt to the doctor to make sure that the doctor puts some thought into what happened in the encounter with the patient. Does that make sense to you at all?Ā
GATES: At this stage, you know, Iād still put the onus on the doctor to write the conclusions and the summary and not delegate that.Ā
The tradeoffs you make a little bit are somewhat dependent on the situation youāre in. If youāre in Africa,
So, yes, the doctorās still going to have to do a lot of work, but just the quality of letting the patient and the people around them interact and ask questions and have things explained, that alone is such a quality improvement. Itās mind blowing.Ā Ā
LEE: So since you mentioned, you know, Africaāand, of course, this touches on the mission and some of the priorities of the Gates Foundation and this idea of democratization of access to expert medical careāwhatās the most interesting stuff going on right now? Are there people and organizations or technologies that are impressing you or that youāre tracking?Ā
GATES: Yeah. So the Gates Foundation has given out a lot of grants to people in Africa doing education, agriculture but more healthcare examples than anything. And the way these things start off, they often start out either being patient-centric in a narrow situation, like, OK, Iām a pregnant woman; talk to me. Or, I have infectious disease symptoms; talk to me. Or theyāre connected to a health worker where theyāre helping that worker get their job done. And we have lots of pilots out, you know, in both of those cases.Ā Ā
The dream would be eventually to have the thing the patient consults be so broad that itās like having a doctor available who understands the local things.Ā Ā
LEE: Right.Ā Ā
GATES: Weāre not there yet. But over the next two or three years, you know, particularly given the worsening financial constraints against African health systems, where the withdrawal of money has been dramatic, you know, figuring out how to take thisāwhat I sometimes call āfree intelligenceāāand build a quality health system around that, we will have to be more radical in low-income countries than any rich country is ever going to be.Ā Ā
LEE: Also, thereās maybe a different regulatory environment, so some of those things maybe are easier? Because right now, I think the world hasnāt figured out how to and whether to regulate, letās say, an AI that might give a medical diagnosis or write a prescription for a medication.Ā
BUBECK: Yeah. I think one issue with this, and itās also slowing down the deployment of AI in healthcare more generally, is a lack of proper benchmark. Because, you know, you were mentioning the USMLE, for example. Thatās a great test to test human beings and their knowledge of healthcare and medicine. But itās not a great test to give to an AI.Ā
Itās not asking the right questions. So finding what are the right questions to test whether an AI system is ready to give diagnosis in a constrained setting, thatās a very, very important direction, which to my surprise, is not yet accelerating at the rate that I was hoping for.Ā
LEE: OK, so that gives me an excuse to get more now into the core AI tech because something Iāve discussed with both of you is this issue of what are the right tests. And you both know the very first test I give to any new spin of an LLM is I present a patient, the resultsāa mythical patientāthe results of my physical exam, my mythical physical exam. Maybe some results of some initial labs. And then I present or propose a differential diagnosis. And if youāre not in medicine, a differential diagnosis you can just think of as a prioritized list of the possible diagnoses that fit with all that data. And in that proposed differential, I always intentionally make two mistakes.Ā
I make a textbook technical error in one of the possible elements of the differential diagnosis, and I have an error of omission. And, you know, I just want to know, does the LLM understand what Iām talking about? And all the good ones out there do now. But then I want to know, can it spot the errors? And then most importantly, is it willing to tell me Iām wrong, that Iāve made a mistake?Ā Ā
That last piece seems really hard for AI today. And so let me ask you first, Seb, because at the time of this taping, of course, there was a new spin of GPT-4o last week that became overly sycophantic. In other words, it was actually prone in that test of mine not only to not tell me Iām wrong, but it actually praised me for the creativity of my differential.Whatās up with that?Ā
BUBECK: Yeah, I guess itās a testament to the fact that training those models is still more of an art than a science. So itās a difficult job. Just to be clear with the audience, we have rolled back thatversion of GPT-4o, so now we donāt have the sycophant version out there.Ā
Yeah, no, itās a really difficult question. It has to do ā¦ as you said, itās very technical. It has to do with the post-training and how, like, where do you nudge the model? So, you know, there is this very classical by now technique called RLHF, where you push the model in the direction of a certain reward model. So the reward model is just telling the model, you know, what behavior is good, what behavior is bad.Ā
But this reward model is itself an LLM, and, you know, Bill was saying at the very beginning of the conversation that we donāt really understand how those LLMs deal with concepts like, you know, where is the capital of France located? Things like that. It is the same thing for this reward model. We donāt know why it says that it prefers one output to another, and whether this is correlated with some sycophancy is, you know, something that we discovered basically just now. That if you push too hard in optimization on this reward model, you will get a sycophant model.Ā
So itās kind of ā¦ what Iām trying to say is we became too good at what we were doing, and we ended up, in fact, in a trap of the reward model.Ā
LEE: I mean, you do want ā¦ itās a difficult balance because you do want models to follow your desires and ā¦Ā
BUBECK: Itās a very difficult, very difficult balance.Ā
LEE: So this brings up then the following question for me, which is the extent to which we think weāll need to have specially trained models for things. So let me start with you, Bill. Do you have a point of view on whether we will need to, you know, quote-unquote take AI models to med school? Have them specially trained? Like, if you were going to deploy something to give medical care in underserved parts of the world, do we need to do something special to create those models?Ā
GATES: We certainly need to teach them the African languages and the unique dialects so that the multimedia interactions are very high quality. We certainly need to teach them the disease prevalence and unique disease patterns like, you know, neglected tropical diseases and malaria. So we need to gather a set of facts that somebody trying to go for a US customer base, you know, wouldnāt necessarily have that in there.Ā
Those two things are actually very straightforward because the additional training time is small. Iād say for the next few years, weāll also need to do reinforcement learning about the context of being a doctor and how important certain behaviors are. Humans learn over the course of their life to some degree that, Iām in a different context and the way I behave in terms of being willing to criticize or be nice, you know, how important is it? Whoās here? Whatās my relationship to them?Ā Ā
Right now, these machines donāt have that broad social experience. And so if you know itās going to be used for health things, a lot of reinforcement learning of the very best humans in that context would still be valuable. Eventually, the models will, having read all the literature of the world about good doctors, bad doctors, itāll understand as soon as you say, āI want you to be a doctor diagnosing somebody.ā All of the implicit reinforcement that fits that situation, you know, will be there.
LEE: Yeah.
GATES: And so I hope three years from now, we donāt have to do that reinforcement learning. But today, for any medical context, you would want a lot of data to reinforce tone, willingness to say things when, you know, there might be something significant at stake.Ā
LEE: Yeah. So, you know, something Bill said, kind of, reminds me of another thing that I think we missed, which is, the context also ā¦ and the specialization also pertains to different, I guess, what we still call āmodes,ā although I donāt know if the idea of multimodal is the same as it was two years ago. But, you know, what do you make of all of the hubbub aroundāin fact, within Microsoft Research, this is a big deal, but I think weāre far from aloneāyou know, medical images and vision, video, proteins and molecules, cell, you know, cellular data and so on.Ā
BUBECK: Yeah. OK. So there is a lot to say to everything ā¦ to the last, you know, couple of minutes. Maybe on the specialization aspect, you know, I think there is, hiding behind this, a really fundamental scientific question of whether eventually we have a singular AGIthat kind of knows everything and you can just put, you know, explain your own context and it will just get it and understand everything.Ā
Thatās one vision. I have to say, I donāt particularly believe in this vision. In fact, we humans are not like that at all. I think, hopefully, we are general intelligences, yet we have to specialize a lot. And, you know, I did myself a lot of RL, reinforcement learning, on mathematics. Like, thatās what I did, you know, spent a lot of time doing that. And I didnāt improve on other aspects. You know, in fact, I probably degraded in other aspects.So itās ā¦ I think itās an important example to have in mind.Ā
LEE: I think I might disagree with you on that, though, because, like, doesnāt a model have to see both good science and bad science in order to be able to gain the ability to discern between the two?Ā
BUBECK: Yeah, no, that absolutely. I think there is value in seeing the generality, in having a very broad base. But then you, kind of, specialize on verticals. And this is where also, you know, open-weights model, which we havenāt talked about yet, are really important because they allow you to provide this broad base to everyone. And then you can specialize on top of it.Ā
LEE: So we have about three hours of stuff to talk about, but our time is actually running low.
BUBECK: Yes, yes, yes.Ā Ā
LEE: So I think I want ā¦ thereās a more provocative question. Itās almost a silly question, but I need to ask it of the two of you, which is, is there a future, you know, where AI replaces doctors or replaces, you know, medical specialties that we have today? So what does the world look like, say, five years from now?Ā
GATES: Well, itās important to distinguish healthcare discovery activity from healthcare delivery activity. We focused mostly on delivery. I think itās very much within the realm of possibility that the AI is not only accelerating healthcare discovery but substituting for a lot of the roles of, you know, Iām an organic chemist, or I run various types of assays. I can see those, which are, you know, testable-output-type jobs but with still very high value, I can see, you know, some replacement in those areas before the doctor.Ā Ā
The doctor, still understanding the human condition and long-term dialogues, you know, theyāve had a lifetime of reinforcement of that, particularly when you get into areas like mental health. So I wouldnāt say in five years, either people will choose to adopt it, but it will be profound that thereāll be this nearly free intelligence that can do follow-up, that can help you, you know, make sure you went through different possibilities.Ā
And so Iād say, yes, weāll have doctors, but Iād say healthcare will be massively transformed in its quality and in efficiency by AI in that time period.Ā
LEE: Is there a comparison, useful comparison, say, between doctors and, say, programmers, computer programmers, or doctors and, I donāt know, lawyers?Ā
GATES: Programming is another one that has, kind of, a mathematical correctness to it, you know, and so the objective function that youāre trying to reinforce to, as soon as you can understand the state machines, you can have something thatās ācheckableā; thatās correct. So I think programming, you know, which is weird to say, that the machine will beat us at most programming tasks before we let it take over roles that have deep empathy, you know, physical presence and social understanding in them.Ā
LEE: Yeah. By the way, you know, I fully expect in five years that AI will produce mathematical proofs that are checkable for validity, easily checkable, because theyāll be written in a proof-checking language like Lean or something but will be so complex that no human mathematician can understand them. I expect that to happen.Ā Ā
I can imagine in some fields, like cellular biology, we could have the same situation in the future because the molecular pathways, the chemistry, biochemistry of human cells or living cells is as complex as any mathematics, and so it seems possible that we may be in a state where in wet lab, we see, Oh yeah, this actually works, but no one can understand why.Ā
BUBECK: Yeah, absolutely. I mean, I think I really agree with Billās distinction of the discovery and the delivery, and indeed, the discoveryās when you can check things, and at the end, there is an artifact that you can verify. You know, you can run the protocol in the wet lab and seeproduced what you wanted. So I absolutely agree with that.Ā Ā
And in fact, you know, we donāt have to talk five years from now. I donāt know if you know, but just recently, there was a paper that was published on a scientific discovery using o3- mini. So this is really amazing. And, you know, just very quickly, just so people know, it was about this statistical physics model, the frustrated Potts model, which has to do with coloring, and basically, the case of three colors, like, more than two colors was open for a long time, and o3 was able to reduce the case of three colors to two colors.Ā Ā
LEE: Yeah.Ā
BUBECK: Which is just, like, astounding. And this is not ā¦ this is now. This is happening right now. So this is something that I personally didnāt expect it would happen so quickly, and itās due to those reasoning models.Ā Ā
Now, on the delivery side, I would add something more to it for the reason why doctors and, in fact, lawyers and coders will remain for a long time, and itās because we still donāt understand how those models generalize. Like, at the end of the day, we are not able to tell you when they are confronted with a really new, novel situation, whether they will work or not.Ā
Nobody is able to give you that guarantee. And I think until we understand this generalization better, weāre not going to be willing to just let the system in the wild without human supervision.Ā
LEE: But donāt human doctors, human specialists ā¦ so, for example, a cardiologist sees a patient in a certain way that a nephrologist ā¦Ā
BUBECK: Yeah.
LEE: ā¦ or an endocrinologist might not.
BUBECK: Thatās right. But another cardiologist will understand and, kind of, expect a certain level of generalization from their peer. And this, we just donāt have it with AI models. Now, of course, youāre exactly right. That generalization is also hard for humans. Like, if you have a human trained for one task and you put them into another task, then you donāt ā¦ you often donāt know.
LEE: OK. You know, the podcast is focused on whatās happened over the last two years. But now, Iād like one provocative prediction about what you think the world of AI and medicine is going to be at some point in the future. You pick your timeframe. I donāt care if itās two years or 20 years from now, but, you know, what do you think will be different about AI in medicine in that future than today?Ā
BUBECK: Yeah, I think the deployment is going to accelerate soon. Like, weāre really not missing very much. There is this enormous capability overhang. Like, even if progress completely stopped, with current systems, we can do a lot more than what weāre doing right now. So I think this will ā¦ this has to be realized, you know, sooner rather than later.Ā
And I think itās probably dependent on these benchmarks and proper evaluation and tying this with regulation. So these are things that take time in human society and for good reason. But now we already are at two years; you know, give it another two years and it should be really ā¦Ā Ā
LEE: Will AI prescribe your medicines? Write your prescriptions?Ā
BUBECK: I think yes. I think yes.Ā
LEE: OK. Bill?Ā
GATES: Well, I think the next two years, weāll have massive pilots, and so the amount of use of the AI, still in a copilot-type mode, you know, we should get millions of patient visits, you know, both in general medicine and in the mental health side, as well. And I think thatās going to build up both the data and the confidence to give the AI some additional autonomy. You know, are you going to let it talk to you at night when youāre panicked about your mental health with some ability to escalate?
And, you know, Iāve gone so far as to tell politicians with national health systems that if they deploy AI appropriately, that the quality of care, the overload of the doctors, the improvement in the economics will be enough that their voters will be stunned because they just donāt expect this, and, you know, they could be reelectedjust on this one thing of fixing what is a very overloaded and economically challenged health system in these rich countries.Ā
You know, my personal role is going to be to make sure that in the poorer countries, there isnāt some lag; in fact, in many cases, that weāll be more aggressive because, you know, weāre comparing to having no access to doctors at all. And, you know, so I think whether itās India or Africa, thereāll be lessons that are globally valuable because we need medical intelligence. And, you know, thank god AI is going to provide a lot of that.Ā
LEE: Well, on that optimistic note, I think thatās a good way to end. Bill, Seb, really appreciate all of this.Ā Ā
I think the most fundamental prediction we made in the book is that AI would actually find its way into the practice of medicine, and I think that that at least has come true, maybe in different ways than we expected, but itās come true, and I think itāll only accelerate from here. So thanks again, both of you.Ā Ā
GATES: Yeah. Thanks, you guys.Ā
BUBECK: Thank you, Peter. Thanks, Bill.Ā
LEE: I just always feel such a sense of privilege to have a chance to interact and actually work with people like Bill and SĆ©bastien.Ā Ā Ā
With Bill, Iām always amazed at how practically minded he is. Heās really thinking about the nuts and bolts of what AI might be able to do for people, and his thoughts about underserved parts of the world, the idea that we might actually be able to empower people with access to expert medical knowledge, I think is both inspiring and amazing.Ā Ā
And then, Seb, SĆ©bastien Bubeck, heās just absolutely a brilliant mind. He has a really firm grip on the deep mathematics of artificial intelligence and brings that to bear in his research and development work. And where that mathematics takes him isnāt just into the nuts and bolts of algorithms but into philosophical questions about the nature of intelligence.Ā Ā
One of the things that SĆ©bastien brought up was the state of evaluation of AI systems. And indeed, he was fairly critical in our conversation. But of course, the world of AI research and development is just moving so fast, and indeed, since we recorded our conversation, OpenAI, in fact, released a new evaluation metric that is directly relevant to medical applications, and that is something called HealthBench. And Microsoft Research also released a new evaluation approach or process called ADeLe.Ā Ā
HealthBench and ADeLe are examples of new approaches to evaluating AI models that are less about testing their knowledge and ability to pass multiple-choice exams and instead are evaluation approaches designed to assess how well AI models are able to complete tasks that actually arise every day in typical healthcare or biomedical research settings. These are examples of really important good work that speak to how well AI models work in the real world of healthcare and biomedical research and how well they can collaborate with human beings in those settings.Ā
You know, I asked Bill and Seb to make some predictions about the future. You know, my own answer, I expect that weāre going to be able to use AI to change how we diagnose patients, change how we decide treatment options.Ā Ā
If youāre a doctor or a nurse and you encounter a patient, youāll ask questions, do a physical exam, you know, call out for labs just like you do today, but then youāll be able to engage with AI based on all of that data and just ask, you know, based on all the other people who have gone through the same experience, who have similar data, how were they diagnosed? How were they treated? What were their outcomes? And what does that mean for the patient I have right now? Some people call it the āpatients like meā paradigm. And I think thatās going to become real because of AI within our lifetimes. That idea of really grounding the delivery in healthcare and medical practice through data and intelligence, I actually now donāt see any barriers to that future becoming real.Ā Ā
Iād like to extend another big thank you to Bill and SĆ©bastien for their time. And to our listeners, as always, itās a pleasure to have you along for the ride. I hope youāll join us for our remaining conversations, as well as a second coauthor roundtable with Carey and Zak.Ā Ā
Until next time.Ā Ā
#how #reshaping #future #healthcare #medicalHow AI is reshaping the future of healthcare and medical research
TranscriptāÆāÆĀ Ā Ā āÆĀ
PETER LEE: āIn āThe Little Black Bag,ā a classic science fiction story, a high-tech doctorās kit of the future is accidentally transported back to the 1950s, into the shaky hands of a washed-up, alcoholic doctor. The ultimate medical tool, it redeems the doctor wielding it, allowing him to practice gratifyingly heroic medicine. ā¦ The tale ends badly for the doctor and his treacherous assistant, but it offered a picture of how advanced technology could transform medicineāpowerful when it was written nearly 75 years ago and still so today.Ā What would be the Al equivalent of that little black bag? At this moment when new capabilities are emerging, how do we imagine them into medicine?āĀ Ā āÆāÆāÆĀ āÆāÆāÆĀ
This isāÆThe AI Revolution in Medicine, Revisited. Iām your host, Peter Lee.āÆāÆĀ
Shortly after OpenAIās GPT-4 was publicly released, Carey Goldberg, Dr. Zak Kohane, and I publishedāÆThe AI Revolution in MedicineāÆto help educate the world of healthcare and medical research about the transformative impact this new generative AI technology could have. But because we wrote the book when GPT-4 was still a secret, we had to speculate. Now, two years later, what did we get right, and what did we get wrong?āÆāÆāÆĀ
In this series, weāll talk to clinicians, patients, hospital administrators, and others to understand the reality of AI in the field and where we go from here.āÆĀ The book passage I read at the top is from āChapter 10: The Big Black Bag.āĀ
In imagining AI in medicine, Carey, Zak, and I included in our book two fictional accounts. In the first, a medical resident consults GPT-4 on her personal phone as the patient in front of her crashes. Within seconds, it offers an alternate response based on recent literature. In the second account, a 90-year-old woman with several chronic conditions is living independently and receiving near-constant medical support from an AI aide.Ā Ā Ā
In our conversations with the guests weāve spoken to so far, weāve caught a glimpse of these predicted futures, seeing how clinicians and patients are actually using AI today and how developers are leveraging the technology in the healthcare products and services theyāre creating. In fact, that first fictional account isnāt so fictional after all, as most of the doctors in the real world actually appear to be using AI at least occasionallyāand sometimes much more than occasionallyāto help in their daily clinical work. And as for the second fictional account, which is more of a science fiction account, it seems we are indeed on the verge of a new way of delivering and receiving healthcare, though the future is still very much open.Ā
As we continue to examine the current state of AI in healthcare and its potential to transform the field, Iām pleased to welcome Bill Gates and SĆ©bastien Bubeck.Ā Ā
Bill may be best known as the co-founder of Microsoft, having created the company with his childhood friend Paul Allen in 1975. Heās now the founder of Breakthrough Energy, which aims to advance clean energy innovation, and TerraPower, aāÆcompany developing groundbreaking nuclear energy and science technologies.āÆHe also chairs the worldās largest philanthropic organization, the Gates Foundation, and focuses on solving a variety of health challenges around the globe and here at home.Ā
SĆ©bastien is a research lead at OpenAI. He was previously a distinguished scientist, vice president of AI, and a colleague of mine here at Microsoft, where his work included spearheading the development of the family of small language models known as Phi. While at Microsoft, he also coauthored the discussion-provoking 2023 paper āSparks of Artificial General Intelligence,ā which presented the results of early experiments with GPT-4 conducted by a small team from Microsoft Research.Ā Ā Ā Ā Ā
Hereās my conversation with Bill Gates and SĆ©bastien Bubeck.Ā
LEE: Bill, welcome.Ā
BILL GATES: Thank you.Ā
LEE: Seb ā¦Ā
SĆBASTIEN BUBECK: Yeah. Hi, hi, Peter. Nice to be here.Ā
LEE: You know, one of the things that Iāve been doing just to get the conversation warmed up is to talk about origin stories, and what I mean about origin stories is, you know, what was the first contact that you had with large language models or the concept of generative AI that convinced you or made you think that something really important was happening?Ā
And so, Bill, I think Iāve heard the story about, you know, the time when the OpenAI folksāSam Altman, Greg Brockman, and othersāshowed you something, but could we hear from you what those early encounters were like and what was going through your mind?Ā Ā
GATES: Well, Iād been visiting OpenAI soon after it was created to see things like GPT-2 and to see the little arm they had that was trying to match human manipulation and, you know, looking at their games like Dota that they were trying to get as good as human play. And honestly, I didnāt think the language model stuff they were doing, even when they got to GPT-3, would show the ability to learn, you know, in the same sense that a human reads a biology book and is able to take that knowledge and access it not only to pass a test but also to create new medicines.Ā
And so my challenge to them was that if their LLM could get a five on the advanced placement biology test, then I would say, OK, it took biologic knowledge and encoded it in an accessible way and that I didnāt expect them to do that very quickly but it would be profound.Ā Ā
And it was only about six months after I challenged them to do that, that an early version of GPT-4 they brought up to a dinner at my house, and in fact, it answered most of the questions that night very well. The one it got totally wrong, we were ā¦ because it was so good, we kept thinking, Oh, we must be wrong. It turned out it was a math weaknessthat, you know, we later understood that that was an area of, weirdly, of incredible weakness of those early models. But, you know, that was when I realized, OK, the age of cheap intelligence was at its beginning.Ā
LEE: Yeah. So I guess it seems like you had something similar to me in that my first encounters, I actually harbored some skepticism. Is it fair to say you were skeptical before that?Ā
GATES: Well, the idea that weāve figured out how to encode and access knowledge in this very deep sense without even understanding the nature of the encoding, ā¦Ā
LEE: Right.Ā Ā
GATES: ā¦ that is a bit weird.Ā Ā
LEE: Yeah.Ā
GATES: We have an algorithm that creates the computation, but even say, OK, where is the presidentās birthday stored in there? Where is this fact stored in there? The fact that even now when weāre playing around, getting a little bit more sense of it, itās opaque to us what the semantic encoding is, itās, kind of, amazing to me. I thought the invention of knowledge storage would be an explicit way of encoding knowledge, not an implicit statistical training.Ā
LEE: Yeah, yeah. All right. So, Seb, you know, on this same topic, you know, I gotāas we say at MicrosoftāI got pulled into the tent.Ā
BUBECK: Yes.Ā Ā
LEE: Because this was a very secret project. And then, um, I had the opportunity to select a small number of researchers in MSRto join and start investigating this thing seriously. And the first person I pulled in was you.Ā
BUBECK: Yeah.Ā
LEE: And so what were your first encounters? Because I actually donāt remember what happened then.Ā
BUBECK: Oh, I remember it very well.My first encounter with GPT-4 was in a meeting with the two of you, actually. But my kind of first contact, the first moment where I realized that something was happening with generative AI, was before that. And I agree with Bill that I also wasnāt too impressed by GPT-3.Ā
I though that it was kind of, you know, very naturally mimicking the web, sort of parroting what was written there in a nice way. Still in a way which seemed very impressive. But it wasnāt really intelligent in any way. But shortly after GPT-3, there was a model before GPT-4 that really shocked me, and this was the first image generation model, DALL-E 1.Ā
So that was in 2021. And I will forever remember the press release of OpenAI where they had this prompt of an avocado chair and then you had this image of the avocado chair.And what really shocked me is that clearly the model kind of āunderstoodā what is a chair, what is an avocado, and was able to merge those concepts.Ā
So this was really, to me, the first moment where I saw some understanding in those models.Ā Ā
LEE: So this was, just to get the timing right, that was before I pulled you into the tent.Ā
BUBECK: That was before. That was like a year before.Ā
LEE: Right.Ā Ā
BUBECK: And now I will tell you how, you know, we went from that moment to the meeting with the two of you and GPT-4.Ā
So once I saw this kind of understanding, I thought, OK, fine. It understands concept, but itās still not able to reason. It cannotāas, you know, Bill was sayingāit cannot learn from your document. It cannot reason.Ā Ā
So I set out to try to prove that. You know, this is what I was in the business of at the time, trying to prove things in mathematics. So I was trying to prove that basically autoregressive transformers could never reason. So I was trying to prove this. And after a year of work, I had something reasonable to show. And so I had the meeting with the two of you, and I had this example where I wanted to say, there is no way that an LLM is going to be able to do x.Ā
And then as soon as I ā¦ I donāt know if you remember, Bill. But as soon as I said that, you said, oh, but wait a second. I had, you know, the OpenAI crew at my house recently, and they showed me a new model. Why donāt we ask this new model this question?Ā Ā
LEE: Yeah.
BUBECK: And we did, and it solved it on the spot. And that really, honestly, just changed my life. Like, you know, I had been working for a year trying to say that this was impossible. And just right there, it was shown to be possible.Ā Ā
LEE:One of the very first things I got interested inābecause I was really thinking a lot about healthcareāwas healthcare and medicine.Ā
And I donāt know if the two of you remember, but I ended up doing a lot of tests. I ran through, you know, step one and step two of the US Medical Licensing Exam. Did a whole bunch of other things. I wrote this big report. It was, you know, I canāt remember ā¦ a couple hundred pages.Ā Ā
And I needed to share this with someone. I didnāt ā¦ there werenāt too many people I could share it with. So I sent, I think, a copy to you, Bill. Sent a copy to you, Seb.Ā Ā
I hardly slept for about a week putting that report together. And, yeah, and I kept working on it. But I was far from alone. I think everyone who was in the tent, so to speak, in those early days was going through something pretty similar. All right. So I think ā¦ of course, a lot of what I put in the report also ended up being examples that made it into the book.Ā
But the main purpose of this conversation isnāt to reminisce aboutor indulge in those reminiscences but to talk about whatās happening in healthcare and medicine. And, you know, as I said, we wrote this book. We did it very, very quickly. Seb, you helped. Bill, you know, you provided a review and some endorsements.Ā
But, you know, honestly, we didnāt know what we were talking about because no one had access to this thing. And so we just made a bunch of guesses. So really, the whole thing I wanted to probe with the two of you is, now with two years of experience out in the world, what, you know, what do we think is happening today?Ā
You know, is AI actually having an impact, positive or negative, on healthcare and medicine? And what do we now think is going to happen in the next two years, five years, or 10 years? And so I realize itās a little bit too abstract to just ask it that way. So let me just try to narrow the discussion and guide us a little bit.Ā Ā
Um, the kind of administrative and clerical work, paperwork, around healthcareāand we made a lot of guesses about thatāthat appears to be going well, but, you know, Bill, I know weāve discussed that sometimes that you think there ought to be a lot more going on.Ā Do you have a viewpoint on how AI is actually finding its way into reducing paperwork?Ā
GATES: Well, Iām stunned ā¦ I donāt think there should be a patient-doctor meeting where the AI is not sitting in and both transcribing, offering to help with the paperwork, and even making suggestions, although the doctor will be the one, you know, who makes the final decision about the diagnosis and whatever prescription gets done.Ā Ā
Itās so helpful. You know, when that patient goes home and their, you know, son who wants to understand what happened has some questions, that AI should be available to continue that conversation. And the way you can improve that experience and streamline things and, you know, involve the people who advise you. I donāt understand why thatās not more adopted, because there you still have the human in the loop making that final decision.Ā
But even for, like, follow-up calls to make sure the patient did things, to understand if they have concerns and knowing when to escalate back to the doctor, the benefit is incredible. And, you know, that thing is ready for prime time. That paradigm is ready for prime time, in my view.Ā
LEE: Yeah, there are some good products, but it seems like the number one use right nowāand we kind of got this from some of the previous guests in previous episodesāis the use of AI just to respond to emails from patients.Does that make sense to you?Ā
BUBECK: Yeah. So maybe I want to second what Bill was saying but maybe take a step back first. You know, two years ago, like, the concept of clinical scribes, which is one of the things that weāre talking about right now, it would have sounded, in fact, it sounded two years ago, borderline dangerous. Because everybody was worried about hallucinations. What happened if you have this AI listening in and then it transcribes, you know, something wrong?Ā
Now, two years later, I think itās mostly working. And in fact, it is not yet, you know, fully adopted. Youāre right. But it is in production. It is used, you know, in many, many places. So this rate of progress is astounding because it wasnāt obvious that we would be able to overcome those obstacles of hallucination. Itās not to say that hallucinations are fully solved. In the case of the closed system, they are.Ā Ā
Now, I think more generally whatās going on in the background is that there is something that we, that certainly I, underestimated, which is this management overhead. So I think the reason why this is not adopted everywhere is really a training and teaching aspect. People need to be taught, like, those systems, how to interact with them.Ā
And one example that I really like, a study that recently appeared where they tried to use ChatGPT for diagnosis and they were comparing doctors without and with ChatGPT. And the amazing thing ā¦ so this was a set of cases where the accuracy of the doctors alone was around 75%. ChatGPT alone was 90%. So thatās already kind of mind blowing. But then the kicker is that doctors with ChatGPT was 80%.Ā Ā
Intelligence alone is not enough. Itās also how itās presented, how you interact with it. And ChatGPT, itās an amazing tool. Obviously, I absolutely love it. But itās not ā¦ you donāt want a doctor to have to type in, you know, prompts and use it that way.Ā
It should be, as Bill was saying, kind of running continuously in the background, sending you notifications. And you have to be really careful of the rate at which those notifications are being sent. Because if they are too frequent, then the doctor will learn to ignore them. So you have to ā¦ all of those things matter, in fact, at least as much as the level of intelligence of the machine.Ā
LEE: One of the things I think about, Bill, in that scenario that you described, doctors do some thinking about the patient when they write the note. So, you know, Iām always a little uncertain whether itās actually ā¦ you know, you wouldnāt necessarily want to fully automate this, I donāt think. Or at least there needs to be some prompt to the doctor to make sure that the doctor puts some thought into what happened in the encounter with the patient. Does that make sense to you at all?Ā
GATES: At this stage, you know, Iād still put the onus on the doctor to write the conclusions and the summary and not delegate that.Ā
The tradeoffs you make a little bit are somewhat dependent on the situation youāre in. If youāre in Africa,
So, yes, the doctorās still going to have to do a lot of work, but just the quality of letting the patient and the people around them interact and ask questions and have things explained, that alone is such a quality improvement. Itās mind blowing.Ā Ā
LEE: So since you mentioned, you know, Africaāand, of course, this touches on the mission and some of the priorities of the Gates Foundation and this idea of democratization of access to expert medical careāwhatās the most interesting stuff going on right now? Are there people and organizations or technologies that are impressing you or that youāre tracking?Ā
GATES: Yeah. So the Gates Foundation has given out a lot of grants to people in Africa doing education, agriculture but more healthcare examples than anything. And the way these things start off, they often start out either being patient-centric in a narrow situation, like, OK, Iām a pregnant woman; talk to me. Or, I have infectious disease symptoms; talk to me. Or theyāre connected to a health worker where theyāre helping that worker get their job done. And we have lots of pilots out, you know, in both of those cases.Ā Ā
The dream would be eventually to have the thing the patient consults be so broad that itās like having a doctor available who understands the local things.Ā Ā
LEE: Right.Ā Ā
GATES: Weāre not there yet. But over the next two or three years, you know, particularly given the worsening financial constraints against African health systems, where the withdrawal of money has been dramatic, you know, figuring out how to take thisāwhat I sometimes call āfree intelligenceāāand build a quality health system around that, we will have to be more radical in low-income countries than any rich country is ever going to be.Ā Ā
LEE: Also, thereās maybe a different regulatory environment, so some of those things maybe are easier? Because right now, I think the world hasnāt figured out how to and whether to regulate, letās say, an AI that might give a medical diagnosis or write a prescription for a medication.Ā
BUBECK: Yeah. I think one issue with this, and itās also slowing down the deployment of AI in healthcare more generally, is a lack of proper benchmark. Because, you know, you were mentioning the USMLE, for example. Thatās a great test to test human beings and their knowledge of healthcare and medicine. But itās not a great test to give to an AI.Ā
Itās not asking the right questions. So finding what are the right questions to test whether an AI system is ready to give diagnosis in a constrained setting, thatās a very, very important direction, which to my surprise, is not yet accelerating at the rate that I was hoping for.Ā
LEE: OK, so that gives me an excuse to get more now into the core AI tech because something Iāve discussed with both of you is this issue of what are the right tests. And you both know the very first test I give to any new spin of an LLM is I present a patient, the resultsāa mythical patientāthe results of my physical exam, my mythical physical exam. Maybe some results of some initial labs. And then I present or propose a differential diagnosis. And if youāre not in medicine, a differential diagnosis you can just think of as a prioritized list of the possible diagnoses that fit with all that data. And in that proposed differential, I always intentionally make two mistakes.Ā
I make a textbook technical error in one of the possible elements of the differential diagnosis, and I have an error of omission. And, you know, I just want to know, does the LLM understand what Iām talking about? And all the good ones out there do now. But then I want to know, can it spot the errors? And then most importantly, is it willing to tell me Iām wrong, that Iāve made a mistake?Ā Ā
That last piece seems really hard for AI today. And so let me ask you first, Seb, because at the time of this taping, of course, there was a new spin of GPT-4o last week that became overly sycophantic. In other words, it was actually prone in that test of mine not only to not tell me Iām wrong, but it actually praised me for the creativity of my differential.Whatās up with that?Ā
BUBECK: Yeah, I guess itās a testament to the fact that training those models is still more of an art than a science. So itās a difficult job. Just to be clear with the audience, we have rolled back thatversion of GPT-4o, so now we donāt have the sycophant version out there.Ā
Yeah, no, itās a really difficult question. It has to do ā¦ as you said, itās very technical. It has to do with the post-training and how, like, where do you nudge the model? So, you know, there is this very classical by now technique called RLHF, where you push the model in the direction of a certain reward model. So the reward model is just telling the model, you know, what behavior is good, what behavior is bad.Ā
But this reward model is itself an LLM, and, you know, Bill was saying at the very beginning of the conversation that we donāt really understand how those LLMs deal with concepts like, you know, where is the capital of France located? Things like that. It is the same thing for this reward model. We donāt know why it says that it prefers one output to another, and whether this is correlated with some sycophancy is, you know, something that we discovered basically just now. That if you push too hard in optimization on this reward model, you will get a sycophant model.Ā
So itās kind of ā¦ what Iām trying to say is we became too good at what we were doing, and we ended up, in fact, in a trap of the reward model.Ā
LEE: I mean, you do want ā¦ itās a difficult balance because you do want models to follow your desires and ā¦Ā
BUBECK: Itās a very difficult, very difficult balance.Ā
LEE: So this brings up then the following question for me, which is the extent to which we think weāll need to have specially trained models for things. So let me start with you, Bill. Do you have a point of view on whether we will need to, you know, quote-unquote take AI models to med school? Have them specially trained? Like, if you were going to deploy something to give medical care in underserved parts of the world, do we need to do something special to create those models?Ā
GATES: We certainly need to teach them the African languages and the unique dialects so that the multimedia interactions are very high quality. We certainly need to teach them the disease prevalence and unique disease patterns like, you know, neglected tropical diseases and malaria. So we need to gather a set of facts that somebody trying to go for a US customer base, you know, wouldnāt necessarily have that in there.Ā
Those two things are actually very straightforward because the additional training time is small. Iād say for the next few years, weāll also need to do reinforcement learning about the context of being a doctor and how important certain behaviors are. Humans learn over the course of their life to some degree that, Iām in a different context and the way I behave in terms of being willing to criticize or be nice, you know, how important is it? Whoās here? Whatās my relationship to them?Ā Ā
Right now, these machines donāt have that broad social experience. And so if you know itās going to be used for health things, a lot of reinforcement learning of the very best humans in that context would still be valuable. Eventually, the models will, having read all the literature of the world about good doctors, bad doctors, itāll understand as soon as you say, āI want you to be a doctor diagnosing somebody.ā All of the implicit reinforcement that fits that situation, you know, will be there.
LEE: Yeah.
GATES: And so I hope three years from now, we donāt have to do that reinforcement learning. But today, for any medical context, you would want a lot of data to reinforce tone, willingness to say things when, you know, there might be something significant at stake.Ā
LEE: Yeah. So, you know, something Bill said, kind of, reminds me of another thing that I think we missed, which is, the context also ā¦ and the specialization also pertains to different, I guess, what we still call āmodes,ā although I donāt know if the idea of multimodal is the same as it was two years ago. But, you know, what do you make of all of the hubbub aroundāin fact, within Microsoft Research, this is a big deal, but I think weāre far from aloneāyou know, medical images and vision, video, proteins and molecules, cell, you know, cellular data and so on.Ā
BUBECK: Yeah. OK. So there is a lot to say to everything ā¦ to the last, you know, couple of minutes. Maybe on the specialization aspect, you know, I think there is, hiding behind this, a really fundamental scientific question of whether eventually we have a singular AGIthat kind of knows everything and you can just put, you know, explain your own context and it will just get it and understand everything.Ā
Thatās one vision. I have to say, I donāt particularly believe in this vision. In fact, we humans are not like that at all. I think, hopefully, we are general intelligences, yet we have to specialize a lot. And, you know, I did myself a lot of RL, reinforcement learning, on mathematics. Like, thatās what I did, you know, spent a lot of time doing that. And I didnāt improve on other aspects. You know, in fact, I probably degraded in other aspects.So itās ā¦ I think itās an important example to have in mind.Ā
LEE: I think I might disagree with you on that, though, because, like, doesnāt a model have to see both good science and bad science in order to be able to gain the ability to discern between the two?Ā
BUBECK: Yeah, no, that absolutely. I think there is value in seeing the generality, in having a very broad base. But then you, kind of, specialize on verticals. And this is where also, you know, open-weights model, which we havenāt talked about yet, are really important because they allow you to provide this broad base to everyone. And then you can specialize on top of it.Ā
LEE: So we have about three hours of stuff to talk about, but our time is actually running low.
BUBECK: Yes, yes, yes.Ā Ā
LEE: So I think I want ā¦ thereās a more provocative question. Itās almost a silly question, but I need to ask it of the two of you, which is, is there a future, you know, where AI replaces doctors or replaces, you know, medical specialties that we have today? So what does the world look like, say, five years from now?Ā
GATES: Well, itās important to distinguish healthcare discovery activity from healthcare delivery activity. We focused mostly on delivery. I think itās very much within the realm of possibility that the AI is not only accelerating healthcare discovery but substituting for a lot of the roles of, you know, Iām an organic chemist, or I run various types of assays. I can see those, which are, you know, testable-output-type jobs but with still very high value, I can see, you know, some replacement in those areas before the doctor.Ā Ā
The doctor, still understanding the human condition and long-term dialogues, you know, theyāve had a lifetime of reinforcement of that, particularly when you get into areas like mental health. So I wouldnāt say in five years, either people will choose to adopt it, but it will be profound that thereāll be this nearly free intelligence that can do follow-up, that can help you, you know, make sure you went through different possibilities.Ā
And so Iād say, yes, weāll have doctors, but Iād say healthcare will be massively transformed in its quality and in efficiency by AI in that time period.Ā
LEE: Is there a comparison, useful comparison, say, between doctors and, say, programmers, computer programmers, or doctors and, I donāt know, lawyers?Ā
GATES: Programming is another one that has, kind of, a mathematical correctness to it, you know, and so the objective function that youāre trying to reinforce to, as soon as you can understand the state machines, you can have something thatās ācheckableā; thatās correct. So I think programming, you know, which is weird to say, that the machine will beat us at most programming tasks before we let it take over roles that have deep empathy, you know, physical presence and social understanding in them.Ā
LEE: Yeah. By the way, you know, I fully expect in five years that AI will produce mathematical proofs that are checkable for validity, easily checkable, because theyāll be written in a proof-checking language like Lean or something but will be so complex that no human mathematician can understand them. I expect that to happen.Ā Ā
I can imagine in some fields, like cellular biology, we could have the same situation in the future because the molecular pathways, the chemistry, biochemistry of human cells or living cells is as complex as any mathematics, and so it seems possible that we may be in a state where in wet lab, we see, Oh yeah, this actually works, but no one can understand why.Ā
BUBECK: Yeah, absolutely. I mean, I think I really agree with Billās distinction of the discovery and the delivery, and indeed, the discoveryās when you can check things, and at the end, there is an artifact that you can verify. You know, you can run the protocol in the wet lab and seeproduced what you wanted. So I absolutely agree with that.Ā Ā
And in fact, you know, we donāt have to talk five years from now. I donāt know if you know, but just recently, there was a paper that was published on a scientific discovery using o3- mini. So this is really amazing. And, you know, just very quickly, just so people know, it was about this statistical physics model, the frustrated Potts model, which has to do with coloring, and basically, the case of three colors, like, more than two colors was open for a long time, and o3 was able to reduce the case of three colors to two colors.Ā Ā
LEE: Yeah.Ā
BUBECK: Which is just, like, astounding. And this is not ā¦ this is now. This is happening right now. So this is something that I personally didnāt expect it would happen so quickly, and itās due to those reasoning models.Ā Ā
Now, on the delivery side, I would add something more to it for the reason why doctors and, in fact, lawyers and coders will remain for a long time, and itās because we still donāt understand how those models generalize. Like, at the end of the day, we are not able to tell you when they are confronted with a really new, novel situation, whether they will work or not.Ā
Nobody is able to give you that guarantee. And I think until we understand this generalization better, weāre not going to be willing to just let the system in the wild without human supervision.Ā
LEE: But donāt human doctors, human specialists ā¦ so, for example, a cardiologist sees a patient in a certain way that a nephrologist ā¦Ā
BUBECK: Yeah.
LEE: ā¦ or an endocrinologist might not.
BUBECK: Thatās right. But another cardiologist will understand and, kind of, expect a certain level of generalization from their peer. And this, we just donāt have it with AI models. Now, of course, youāre exactly right. That generalization is also hard for humans. Like, if you have a human trained for one task and you put them into another task, then you donāt ā¦ you often donāt know.
LEE: OK. You know, the podcast is focused on whatās happened over the last two years. But now, Iād like one provocative prediction about what you think the world of AI and medicine is going to be at some point in the future. You pick your timeframe. I donāt care if itās two years or 20 years from now, but, you know, what do you think will be different about AI in medicine in that future than today?Ā
BUBECK: Yeah, I think the deployment is going to accelerate soon. Like, weāre really not missing very much. There is this enormous capability overhang. Like, even if progress completely stopped, with current systems, we can do a lot more than what weāre doing right now. So I think this will ā¦ this has to be realized, you know, sooner rather than later.Ā
And I think itās probably dependent on these benchmarks and proper evaluation and tying this with regulation. So these are things that take time in human society and for good reason. But now we already are at two years; you know, give it another two years and it should be really ā¦Ā Ā
LEE: Will AI prescribe your medicines? Write your prescriptions?Ā
BUBECK: I think yes. I think yes.Ā
LEE: OK. Bill?Ā
GATES: Well, I think the next two years, weāll have massive pilots, and so the amount of use of the AI, still in a copilot-type mode, you know, we should get millions of patient visits, you know, both in general medicine and in the mental health side, as well. And I think thatās going to build up both the data and the confidence to give the AI some additional autonomy. You know, are you going to let it talk to you at night when youāre panicked about your mental health with some ability to escalate?
And, you know, Iāve gone so far as to tell politicians with national health systems that if they deploy AI appropriately, that the quality of care, the overload of the doctors, the improvement in the economics will be enough that their voters will be stunned because they just donāt expect this, and, you know, they could be reelectedjust on this one thing of fixing what is a very overloaded and economically challenged health system in these rich countries.Ā
You know, my personal role is going to be to make sure that in the poorer countries, there isnāt some lag; in fact, in many cases, that weāll be more aggressive because, you know, weāre comparing to having no access to doctors at all. And, you know, so I think whether itās India or Africa, thereāll be lessons that are globally valuable because we need medical intelligence. And, you know, thank god AI is going to provide a lot of that.Ā
LEE: Well, on that optimistic note, I think thatās a good way to end. Bill, Seb, really appreciate all of this.Ā Ā
I think the most fundamental prediction we made in the book is that AI would actually find its way into the practice of medicine, and I think that that at least has come true, maybe in different ways than we expected, but itās come true, and I think itāll only accelerate from here. So thanks again, both of you.Ā Ā
GATES: Yeah. Thanks, you guys.Ā
BUBECK: Thank you, Peter. Thanks, Bill.Ā
LEE: I just always feel such a sense of privilege to have a chance to interact and actually work with people like Bill and SĆ©bastien.Ā Ā Ā
With Bill, Iām always amazed at how practically minded he is. Heās really thinking about the nuts and bolts of what AI might be able to do for people, and his thoughts about underserved parts of the world, the idea that we might actually be able to empower people with access to expert medical knowledge, I think is both inspiring and amazing.Ā Ā
And then, Seb, SĆ©bastien Bubeck, heās just absolutely a brilliant mind. He has a really firm grip on the deep mathematics of artificial intelligence and brings that to bear in his research and development work. And where that mathematics takes him isnāt just into the nuts and bolts of algorithms but into philosophical questions about the nature of intelligence.Ā Ā
One of the things that SĆ©bastien brought up was the state of evaluation of AI systems. And indeed, he was fairly critical in our conversation. But of course, the world of AI research and development is just moving so fast, and indeed, since we recorded our conversation, OpenAI, in fact, released a new evaluation metric that is directly relevant to medical applications, and that is something called HealthBench. And Microsoft Research also released a new evaluation approach or process called ADeLe.Ā Ā
HealthBench and ADeLe are examples of new approaches to evaluating AI models that are less about testing their knowledge and ability to pass multiple-choice exams and instead are evaluation approaches designed to assess how well AI models are able to complete tasks that actually arise every day in typical healthcare or biomedical research settings. These are examples of really important good work that speak to how well AI models work in the real world of healthcare and biomedical research and how well they can collaborate with human beings in those settings.Ā
You know, I asked Bill and Seb to make some predictions about the future. You know, my own answer, I expect that weāre going to be able to use AI to change how we diagnose patients, change how we decide treatment options.Ā Ā
If youāre a doctor or a nurse and you encounter a patient, youāll ask questions, do a physical exam, you know, call out for labs just like you do today, but then youāll be able to engage with AI based on all of that data and just ask, you know, based on all the other people who have gone through the same experience, who have similar data, how were they diagnosed? How were they treated? What were their outcomes? And what does that mean for the patient I have right now? Some people call it the āpatients like meā paradigm. And I think thatās going to become real because of AI within our lifetimes. That idea of really grounding the delivery in healthcare and medical practice through data and intelligence, I actually now donāt see any barriers to that future becoming real.Ā Ā
Iād like to extend another big thank you to Bill and SĆ©bastien for their time. And to our listeners, as always, itās a pleasure to have you along for the ride. I hope youāll join us for our remaining conversations, as well as a second coauthor roundtable with Carey and Zak.Ā Ā
Until next time.Ā Ā
#how #reshaping #future #healthcare #medical
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