Technical WriterWe need a Technical Writer, amazing at creating clear, concise and user-friendly documentation. Help us support our clients, developers and personnel through documentation that provides technical information, processes, system features in the form of user-guides, technical integration guides and online help content for the platforms and solutions that we provide.What You Will DoWrite and maintain Knowledge Based articles targeted at customers and internal users for our newest flagship product Farsight®.Help us build and lead the technical writing and support functions for this new productProvide online support through Intercom or similar as neededHelp us onboard our existing technical support team towards the new processes and productAbout YouSmart and gets things doneExcellent technical writing and communication skills in EnglishProfessional knowledge of French, German, Italian, Japanese or Spanish is a plusYou have 5+ years experience as a technical writer or as support leaderYou have a strong understanding of software development and support processesProfessional knowledge or prior involvement in renewable energy is a plusYou have a 4-hour overlap with CET/CEST time zones as our teams are globally distributedYou can travel to Italy within three months of hiring so we can get to know youWhy Join UsWe are a remote-first company and this is a fully remote positionWe build amazing teams with brilliant, happy, and motivated developersWe do not waste your time! All interviews are conducted in a single dayEarn Euro-level salaries with over 30 days of vacation, sick pay, and other benefitsThe role is a permanent full-time position. We invest in people and understand great things happen if we doBe part of our amazing company trajectory over the next five yearsTravel to Sicily, Italy once a year for a fully paid company retreatApply NowLet's start your dream job Apply now Automatically Apply to Remote Product JobsLet your copilot automatically search and apply to remote jobs from We Work Remotely