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How to stop your AI hallucinating
Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees Smart Answers offering advice on help for hallucinations; automating website certifications; and software development using LLMs. Help for Hallucinations Hey you: fancy a spot of Slopsquatting? Thought not.   And yet when we reported this week that Slopsquatting is a new type of supply chain attack, the readers of CSO could not get enough of it. Attackers can weaponize and distribute a large number of packages recommended by AI models that don’t really exist, which is a potential problem for all organizations running AI. Basically – all enterprises.   What to do about it? CSO readers rushed to Smart Answers to ask our non-hallucinating chatbot to query decades of reporting. And it transpires that enterprises can reduce AI hallucinations in their systems by implementing several strategies.   Retrieval-Augmented Generation (RAG) supplements AI models with up-to-date, relevant data, thereby reducing hallucinations. Organizations can also enhance vector search and improve retrieval accuracy. Anchoring AI outputs on validated data sources can reduce the likelihood of producing misleading information. And every organization should be improving prompts and implementing human review and fact-checking.   Fun fact: all of this is true of Smart Answers. As you can see from the full answer below.  Find out: How can enterprises reduce AI hallucinations in their systems?   Safer Surfing Through Certification Automation Website certificates, also known as SSL/TLS certificates, are issued by trusted certification authorities (CAs) and use public-key cryptography to authenticate websites to web browsers.   This week Computerworld reported that members of the CA/Browser Forum have voted to slash cert lifespans from the current one year to just 47 days. This will – in principle at least – make browsing websites more secure. But it’s an added burden on enterprise IT staff who must ensure they are updated.  But there is hope for hardworking IT pros, and Smart Answers is here to bring it. The answer may be your friend and mine: automation.   Can automation make certification a cinch? Smart Answers says that it can, and likely it will. But you may wish to do some research before diving in. On which, find out all that Smart Answers has to say below.  Find out: How can automation improve certificate management for websites?   Software Development Using LLMs This week InfoWorld reported on DSPy: an open-source framework for LLM-powered application. We said that DSPy shifts the paradigm for interacting with models from prompt hacking to high-level programming, making LLM applications far easier to maintain and optimize.  InfoWorld readers loved the concept, but raced to ask Smart Answers fundamental questions about the use of LLMs in software development. In essence: why is it good? Smart Answers says LLMs have several benefits in software development – both integrated into code, and assisting with the coding itself.   Find out: What are the benefits of using large language models in software development?   About Smart Answers  Smart Answers is an AI-based chatbot tool designed to help you discover content, answer questions, and go deep on the topics that matter to you. Each week we send you the three most popular questions asked by our readers, and the answers Smart Answers provides.   Developed in partnership with Miso.ai, Smart Answers draws only on editorial content from our network of trusted media brands—CIO, Computerworld, CSO, InfoWorld, and Network World—and was trained on questions that a savvy enterprise IT audience would ask. The result is a fast, efficient way for you to get more value from our content. 
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