About the RoleWe are seeking a detail-oriented, adaptable, and highly professional visa & passport consultant to join our remote team. This is a multi-role position that spans visa consulting, customer service, operations, and administration.You will initially focus on assisting UK-based corporate clients—often large businesses and professionals in senior positions—with their visa and passport needs. However, the role is flexible, and you will be expected to contribute across various functions within the company as needed.You’ll work closely with our logistics team, operations staff, and directly with our director, gaining exposure to all aspects of our business.This is a 100% remote role—work from anywhere in the world with a competitive salary paid in USD and flexible working arrangements as a contractor.Key ResponsibilitiesAdvise corporate clients and individuals on visa and passport application requirementsHandle global mobility queries from HR and Mobility departmentsReview, check, and verify documents for accuracy and complianceTroubleshoot client issues and provide accurate, efficient solutionsProgress clients through the application process step-by-stepIdentify potential issues and provide clear, actionable adviceCollaborate with internal team members across operations and logisticsSupport general administration and cross-functional duties as requiredRequirementsFluent written and spoken English – this is absolutely critical. Communication quality will be assessed during the recruitment processExperience in administration, customer service, or operations (experience across multiple is a plus)Proven ability to work with large organisations and professionals in senior rolesConfident working with multiple departments within corporate environmentsExcellent document handling and attention to detailStrong problem-solving skills and ability to work independentlyComfortable multitasking and managing multiple cases concurrentlyTeam player with a proactive, hands-on attitudeSkills RequiredProfessional communication (written & verbal)Document review and compliance checkingIssue identification and problem-solvingClient service and relationship managementStrong organisational and time management skillsAdaptability across cross-functional tasksTech-savvy with familiarity in tools such as email, shared drives, task management software, etc.Technical RequirementsTo perform effectively in this remote role, you’ll need:A reliable computer (Core i5 or equivalent, 12GB RAM, Windows 10 or above)Noise-cancelling USB headset and webcam for meetingsStable internet connection (min. 35 Mbps download / 15 Mbps upload)Ability to work independently and manage multiple tasks remotelyWhy Join Rapid Visas?100% remote position – work from anywhere in the worldCompetitive salary paid in USDFlexible working arrangements as a contractorBecome part of a small, focused team where your input mattersCollaborate directly with leadership and gain exposure across departmentsDevelop a broad skillset in a dynamic, multi-role environmentWork with respected, high-profile clients from industries across the boardHours & Work StyleThis is a remote position based on UK working hours (9:30AM – 5:30PM GMT/BST). You must be available to work within these hours consistently.To ApplyTo apply, please submit your CV and complete our online application form.As part of the application, you will also be asked to:Record and submit a short video using Loom (a free and easy-to-use video tool) to answer a few questions.Shortlisted candidates will go through a multi-stage recruitment process designed to assess communication skills (both written and spoken), attention to detail, and problem-solving abilities—essential qualities for success in this position.Apply NowLet's start your dream job Apply now Meet JobCopilot: Your Personal AI Job HunterAutomatically Apply to Remote Customer Support JobsJust set your preferences and Job Copilot will do the rest-finding, filtering, and applying while you focus on what matters. Activate JobCopilot