Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2About Us:At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!Responsibilities:Respond to customer inquiries and complaints via phone, email, and chat.Provide detailed information about products and services.Troubleshoot and resolve product issues and concerns promptly.Maintain a positive and professional attitude with all customer interactions.Document customer interactions and solutions accurately.Qualifications:Excellent written and verbal communication skills in English and Spanish. (Required)Stable internet connection and a reliable computer setup. (Required)Based in LATAM (Required)Ability to work independently in a distraction-free home office.A positive and professional attitude with a customer-first mindset.Previous experience in customer support is a plus, but not required.Strong problem-solving skills and ability to think on your feet. Related Jobs See more Customer Support jobs