Time zones: EST (UTC -5), MST (UTC -7)About HireBusWe're revolutionizing recruitment through AI and behavioral science. As a nimble team of innovators, we help companies make smarter hiring decisions by putting the right people in the right seats. Our approach combines cutting-edge technology with human insight to transform how organizations build their teams.The RoleAs a Customer Success Manager at HireBus, you'll be the bridge between our technology and our clients' success. You'll own client relationships, drive adoption of our platform, and help shape the future of hiring.What You'll DoPartner with clients to develop and execute implementation strategies that drive measurable resultsServe as a trusted advisor on recruitment best practices and platform optimizationLead engaging client presentations and training sessionsAnalyze client usage patterns and success metrics to identify growth opportunitiesCollaborate with our product team to turn client feedback into platform improvementsWhat You'll Need3-8 years of experience in B2B customer success or client-facing rolesTrack record of managing complex projects and client relationshipsStrong presentation and communication skillsExperience with recruitment processes and metricsBachelor's degree in a relevant fieldPrevious experience in a company with fewer than 50 peopleFluent in EnglishAvailability to work Mountain Time Zone hours (Monday through Friday)What Makes You Stand OutExperience with HR tech or recruitment platformsHistory of exceeding customer retention goalsData analysis and visualization skillsExperience in high-growth startupsWhy HireBusOur Values Drive Us:Disrupt: Challenge the status quo in recruitment foAscend: Push boundaries and grow togetherServe: Put others firstHonesty: Build lasting relationships through transparencyInnovation at Our Core:We combine AI and behavioral science to transform hiringWork with cutting-edge technology that makes a real differenceHelp shape our product roadmap and featuresSmall But Mighty:Be part of an intimate team where every voice mattersSee your direct impact on company growthWork closely with leadership and shape our futureMeaningful Work Experience:Create tangible impact for clientsBe part of a supportive, collaborative teamFlexible work arrangements that respect work-life balanceHow to ApplyReady to help shape the future of hiring? Apply now at careers.hirebus-careers.com/customer-success-managerHireBus is an equal opportunity employer committed to building a diverse and inclusive team.