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Feature: How Can Switch 2 'Fix' The eShop? Devs Share Their Storefront Stories
Image: Nintendo LifeIf you are the proud owner of a Nintendo Switch (and if you're reading this, we'd wager that you are), then it will come as no surprise when we say that the eShop is a wild place in 2024.While gaming may have never been better, Nintendo's storefront has never been worse. Discoverability is a thing of the past with new titles added in waves of 30 or more each week, and keyword-dumping scam games are more prevalent than ever.But compared to several years ago, and with the backwards compatible 'Switch 2' looming, what's it like from the perspective of those trying to sell a game on Switch in 2024?Subscribe to Nintendo Life on YouTube789kWatch on YouTube We spoke to developers and publishers from across the industry to learn their thoughts on the current Switch eShop and gauge what kind of improvements they would like to see Nintendo make in the future.Here's who we spoke to:Andy Pearson - PQube (Potion Permit, Gal Guardians: Demon Purge)Callum Owen-Valentin & Jrme Chtelain - Kepler Interactive (Cat Quest III, Tchia)Dan Muir - Hound Picked Games (HyperParasite, Welcome to Empyreum)Joshua Van Kuilenburg - HomeBearStudio (NAIRI: Tower Of Shirin, Nairi: Rising Tide)Kate Gray - Freelance (Moonstone Island, Dimensional Double-Shift - and former Nintendo Life staffer!)Lincoln Hershberger - Big Fan (a new publishing label from Devolver Digital)Paul Dolby - Fossil Games (Camp Sunshine, Sunshine Manor)Sophie Smart - No More Robots (Let's Build A Zoo, Fashion Police Squad)Note. We spoke to another dev who wished to remain anonymous - their responses are marked below as Anon. Not everyone was able to answer every question (and we've edited several responses that cover the same ground), but the following answers give an insight into the state of the eShop today.Compared to previous years, how important is a Switch release to you in 2024?Jrme Chtelain (Kepler Interactive): Switch remains a strong platform for us. Depending on the title, the platform can even be the strongest in terms of net revenue. Switch is very important, especially later in the consoles lifecycle when discounts are more important for the conversion of wishlists into sales.Sophie Smart (No More Robots): Definitely less so than in previous years. We love the Switch, and so many of our games are on there, but with sales slowing down across all platforms, we now really need to pick and choose which games are worth porting to Switch for us. The cute and cosier games always make sense since they sell better on Switch, but some of our grittier, more tactical titles have been hard to justify porting over at this stage.Image: Fossil GamesDan Muir (Hound Picked Games): The visibility tails off so quickly now, compared to recent years. Previously, games would consistently sell before boosts were needed from entering sales to increase the visibility of the titles.Paul Dolby (Fossil Games): Nintendo Switch is one of the platforms that we were most excited about releasing both Camp Sunshine and Sunshine Manor on. Having played games on there for years, it feels like an enormous milestone to release onto the eShop.Andy Pearson (PQube): It depends on the titles, but we have seen Switch releases drop through 2024. There was a pretty clear switch during 2022 where in some cases we saw Switch sales for certain games consistently outperforming Steam as high as 80% Switch / 20% Steam. There was a period of parity between the platforms on certain games, but in the last 12 months, the tide has swung very much in Steam's favour on games where weve had simultaneous releases on both platforms. This is to be expected, however, as we enter the latter part of Switchs lifespan.Callum Owen-Valentin (Kepler Interactive): Switch releases remain very important to us in 2024 due to its massive install base (over 140 million units sold!) with strong player engagement, even eight years into the consoles lifecycle.Kate Gray (Freelance): Still important, and most likely easier, since porting studios have a lot of experience in Switch releases now. But the difficulty of working with Nintendo's strict guidelines and the lack of peripherals/keyboard support means that I'm not surprised a lot of games don't bother coming to Switch, especially those which work better with a mouse and keyboard, or have text too small to work in handheld mode Her Story and Baldur's Gate 3 come to mind. Depending on the kind of game I make next, those are the kinds of factors I'd have to weigh up to see if it was worth it.Image: No More RobotsHow have you found Switch eShop visibility in recent years? Do you think it suffers from having too many games?Joshua Van Kuilenburg (HomeBearStudio): There seems to be little curation for quality, which impacts consumer trust. Thats not great for small developers who depend on players taking a leap of faith on smaller indie titles from companies theyre not familiar with. If they actually manage to find your game after scrolling past 50 Highschool Hentai games, that is.Callum Owen-Valentin: Discoverability is challenging due to the sheer volume of titles released, with well over 10,000 titles on the store now. However, this issue is not exclusive to the eShop; for example, Steam saw over 18,000 releases in 2024 alone. That said, there are efforts on the eShop to improve discoverability, such as the 'Recent Releases' tab, whats in the Charts, and the 'Current Offers' tab. [...] Its also important to consider the eShop visibility opportunities external to the eShop itself such as the Switch News notifications and being included in the weekly 'Whats New' article, plus the chance to feature in the 'Nintendo eShop Highlights' video series on their YouTube channel (if you're lucky).Jrme Chtelain: The eShop is more a place to buy than a place to browse. [...] A lot of our campaigns are self-service, which gives us a certain amount of flexibility in our communications with players, but it would sometimes be beneficial to have more themed events, with fewer games curated by Nintendo, to guide the community and encourage them to discover other games. Steam has regular events for certain genres that publishers and developers can apply to take part in more easily.Image: HomeBear StudioAndy Pearson: Due to the non-algorithmic nature of the eShop, new releases are always prioritised by date, which doesn't always allow games to stay there for very long. This can also be something of a blessing, as it allows all games, to a certain degree, to get some time in the spotlight something that isnt always the case on Steam.Kate Gray: Oh, it's terrible. It's a multi-pronged problem, too.First, you've got the sheer number of games. Every storefront has this problem, and so does every developer the barrier to entry for making games is lower than ever, and that's great for accessibility, but it does mean that bad actors can make games, too. And a lot of them are, therefore, low-effort trash.That's the second issue. There's a LOT of trash on the eShop, and Nintendo doesn't seem too bothered about cracking down on that. To be fair, I don't know how they could XBLIG (Xbox Live Indie Games) suffered from it, Steam suffers from it, basically every platform that exists tends to attract low-priced trash. But Nintendo could do a few things: checking for AI content, clones of successful games, and weird pricing changes would get rid of a lot of the worst stuff. But Nintendo's Lot Check is just about checking that the games work, and I imagine the studios that crank out most of this stuff know the loopholes at this point.Thirdly is the interface and the algorithm (or, lack of algorithm, really). Nintendo has really made no effort to make sure that the eShop is easy to navigate, geared towards individual customers, or weighted towards the less-crappy games. I don't ever go on the eShop unless I already know what I'm looking for, and that really seems like leaving money on the table imagine if I went there to window-shop, and there was an algorithm that surfaced similar games to me, based on the ones I like. Nintendo has that data, why not use it? Better discoverability means easy sales for everyone. It's baffling that Nintendo just doesn't care!Sophie Smart: There is no doubt that the eShop has become flooded over the last few years. The upcoming/soon-to-be-released sections are jam-packed. Its become really difficult for players to find our games unless they are directly searching and already know it, or unless we undertake some more tactical decisions, such as deep discounting to try and get in the trending/top sellers sections.Anon.: Its not just too many games but the overall quality of them. There is a real glut of what I would consider 'junk'. As a consumer, after a few pages of junk, you just give up. I know from watching my kids browse the store (one way I research how the store is presented to consumers) that theres sometimes a complete page of nothing but junk.Image: Raw FuryHow do your eShop unit sales compare to other storefronts and have you noticed this change over the consoles lifespan?Lincoln Hershberger (Big Fan): eShop unit sales are a relevant part of our overall mix. While the numbers have started to trend down lately (in a manner to be expected for any platform approaching its eighth year), its stayed relatively consistent over the past few years.Callum Owen-Valentin: Our eShop sales have been solid, but since some of our releases launched on other platforms first, it's difficult to make a fair assessment based solely on our own sales data. However, with Cat Quest III, which launched simultaneously on all platforms, the Switch version achieved a very healthy share of sales despite being late into the console's lifecycle.Dan Muir: Sales have definitely decreased. Switch always dominated previous games that we, and our partners, have released. However, over the last 18-24 months, theres been a significant tail-off and quite often, Xbox and Steam lead. This is partly from fatigue of the actual hardware itself and part awful visibility. Lots of very, very good games are being missed by gamers!Sophie Smart: Sales are down for us across all storefronts and console sales in particular are heavily suffering. Most of our games sell less on console in general than Steam and this has always been the case, but the percentage of Switch sales to Steam has also dropped.Jrme Chtelain: For indies, Switch is an important platform because there are fewer competitors and big AAA games, and the console itself also makes it easier to play indie titles especially when you can play short sessions anywhere. Portability has undoubtedly been a major advantage in that sense.Andy Pearson: Historically, and especially on some genres/titles, we would see Switch as a lead platform. This was perhaps less so this year. While Switch games could perform strongly, Steam has been consistently the best-selling format for us in 2024, and in some cases, weve seen PS5 and Xbox out-perform Switch too.Paul Dolby: For us, the eShop sales are definitely higher than the other consoles, but that initial rush of sales when a game is released is definitely lower.Image: Kepler InteractiveHow big of an impact do eShop discounts have on your game sales?Andy Pearson: It definitely helps, but not to the extent of other platforms which have much stronger wishlisting and notification tools. Just deleting a title from your wishlist once purchased would definitely help!Joshua Van Kuilenburg: Discounts result in much-needed exposure, but consistent discounts also create expectations. As is certainly the case with larger publishers (like Ubisoft), customers are trained to wait for discounts down the line rather than buy the game during launch.Sophie Smart: A huge impact! If we didnt have our games on sale they would sell very minimally. As a result, its hugely important we have all of our games on sale at every opportunity we are allowed to. A developer's perspective after three years of experimentingLincoln Hershberger: Discounts are always a key part of our game sales strategy. It helps with visibility, especially for older games, and helps back catalogue sales, which has been a key part of our overall business.Anon.: Its still a big driver, but now so many games are on sale that its just part of the natural flow. I do think the overall 'value' of games is eroded.Unless you have a 'hit' youre going to struggle. Its feast or famine, really. Just too many games, too many discounts or free stuff. And people won't spend more than two minutes browsing.Callum Owen-Valentin: Discounts drive the majority of our eShop sales. You can see the spikes during sale periods, for sure. Ive noticed some other games get heavily discounted to try and break into the charts and boost visibility that way. While this is a valid tactic, I think it could risk devaluing games in the long term, potentially leading to a "race to the bottom" in pricing, so its about finding that balance.What do you make of the rise of AI-generated content and scam games on the Switch eShop?Kate Gray: It's depressing, but inevitable. The reason AI fans are excited about it is that they no longer need talent to create things. Anyone who has an idea can make a game, which sounds good on the face of it (I'm all for lowering barriers and increasing accessibility) but actually, it just means creative bankruptcy and widespread artistic theft. [...] Most of the AI art games I've seen have fallen into several categories: low-effort porn, scams that are hardly worthy of the word 'game', clones of popular, trending games aimed to trick people into thinking they are sequels and DLC, and well-meaning aspiring indie developers who can't afford artists. I have some sympathy for the latter, but I still fundamentally disagree with the use of AI, and from what I've seen, most customers/other developers feel the same way, and can easily identify AI based on a few of its hallmarks. I worry that being able to pick out AI will get harder as the technology gets better. We'll see.Image: PQubeAndy Pearson: It's definitely not helping the discoverability of good quality games and will also impact the consumer over time. This trend isn't isolated to just Nintendo, though; it's something we need to tackle as an industry and not by individual platforms.Joshua Van Kuilenburg: While developers are free to go about their assets as they please, we do believe customers deserve to be made aware by Nintendo of AI-generated content (which may be difficult to discern at first glance). [...] Consumers should be empowered to discover content theyre actually interested in. As for scam games and asset flips, well, these shouldnt be allowed to make it through Nintendos curation process in the first place.Anon.: Im just curious as to why there is no filter from Nintendo. It feels like there should be some curation. Quality is subjective, but blatant scams or copycat games clearly should not be on the store. Sea of low-qualityWhat changes would you make to the Switch eShop so Switch 2 can get off to a good start?Joshua Van Kuilenburg: Enhanced performance: browsing the eShop is painful on the Switch. Quality assurance: I bet developers wouldnt mind postponing release for the sake of consumers not having to wade their way through pages of low-effort shovelware to reach their game. Ideally, such games wouldnt exist on the eShop in the first place. Charm: a pet peeve of mine, and not nearly as important, but bring back some of that Iwata-era Nintendo charm! The UI currently feels rather bland with little personality.Andy Pearson: A redesigned storefront with good curation and good filtering options. It's fine to have a lot of great content, but the consumer needs to be able to browse it efficiently. Ensuring cross-buy support is there. Stronger demo filtering, so users can find content they want to try more effectively. [...] Recommendations based on your playtime within specific game genres and titles.Sophie Smart: It would be great to have more curated sale events and more opportunities for publishers and devs to get featured spots like the daily deals Steam has. It would give so much opportunity to developers to get their games noticed and reach greater heights.Kate Gray: A gentle limit on game studios' outputs, to discourage studios from releasing one game a week. An easier way to purchase DLC from within the game, instead of having to navigate through a million menus. The ability to pay with a foreign card, because some of us live in Canada and want to access the UK store, thank you very much. [...] Something useful to do with Platinum Points that isn't locked to a profile that basically no one ever looks at give me Switch themes, or dashboard music, or ANYTHING.Image: Hound Picked GamesLincoln Hershberger: The eShop could have better sorting and search functionality, such as sorting by genre. Adding more sorting options and improving discoverability would help players find the right games more easily.Dan Muir: Nintendo desperately needs to get the clones of various games under control. Whats happening right now is baffling and both developers and publishers alike are concerned about their games being cloned/themed/skinned without granting permission, and Nintendo is allowing this to happen.We know that Switch software will run on Switch 2, how do you hope Nintendo integrates the old eShop into the new?Paul Dolby: I would love to see 'Switch 1' and '2' games existing on the store, but clearly labelled as such. If needed, you could filter out 'Switch 1' games on the 'Switch 2'. So long as the AI-generated games and shovelware are moved to the bottom to disincentivise dubious developers who want to make a quick buck and incentivise developers who have poured every ounce of their creative output into a game. Creativity should be rewarded!Kate Gray: I don't. Burn it down and create something far better instead. Nothing from the eShop is worth saving, and all its good parts (the wishlist, the charts, recent releases) are done better by other storefronts, anyway.Andy Pearson: Cross-buy support, filtering by 'Switch 2' platform to help the new content be more discoverable (i.e 'Switch 2 optimised'), and good migration support so users can easily swap between devices when they upgrade.Dan Muir: Nintendo isnt stupid. I imagine it will have a universal store that operates almost akin to the AppStore in that titles displayed will run on the hardware youre navigating the store on (apart from via a browser, obviously). Anything that wont will simply be filtered out.Image: Kepler InteractiveSophie Smart: The simplicity of the eShop has always been a huge merit. I hope they continue to bring that over to the 'Switch 2', but just with a few more additions to help showcase titles which wouldnt have been possible on the Switch eShop. On day one, they will have an enormous library of Switch games available on the 'Switch 2', so lets get people playing more varied titles from new and small dev teams!Joshua Van Kuilenburg: What makes sense to me personally is that 'Switch 1' games would be present on the eShop within their own separate category. As the owner of a 'Switch 2', you would want to have an easy time identifying actual new content (rather than have everything mixed together).Anon.: Im very curious how this will work and if itll be like how Xbox did it with a small section of 'enhanced' titles for the new hardware. But the fact its backwards compatible is great for consumers and less so for devs. The Switch having an all-new store was amazing for devs. Now itll mean there are essentially two stores on the same platform, which will result in even worse discoverability, I think.These responses have been edited for brevity and clarity.Thank you to everyone who took the time to talk to us. "I had to grit my teeth and try a 'can't beat them, join them' approach"Block and move onPlease note that some external links on this page are affiliate links, which means if you click them and make a purchase we may receive a small percentage of the sale. Please read our FTC Disclosure for more information.See AlsoShare:00 Jim came to Nintendo Life in 2022 and, despite his insistence that The Minish Cap is the best Zelda game and his unwavering love for the Star Wars prequels (yes, really), he has continued to write news and features on the site ever since. 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