You can trust VideoGamer. Our team of gaming experts spend hours testing and reviewing the latest games, to ensure you're reading the most comprehensive guide possible. Rest assured, all imagery and advice is unique and original. Check out how we test and review games hereMarvel Rivals developer NetEase Games has apologised to its 20 million-strong playerbase after accidentially banning thousands of players at the turn of the New Year. In a recent ban wave, countless players were banned from the popular hero shooter by mistake.With Season 1 coming soon, bringing the Fantastic Four and a brand-new Vampire-themed map, theres a lot for players to look forward to. Of course, they have to be able to play the game to actually enjoy it.NetEase apologises for Marvel Rivals bansIn a statement on Discord, NetEase explained that many players who were not cheating in Marvel Rivals were unfairly banned from the game. The studio explained that some players who were playing via compatibility layersfor example, those on the Steam Deckwere banned by accident.We sincerely apologize for this situation and want to assure you that we do not and will not ban players who are playing fairly and without cheating, the studio said. We have identified the specific reasons behind these false bans and have compiled a list of affected players.Those who were affected by the recent ban wave and werent actually cheating should see their bans revoked in the coming days. Of course, some affected players may not be unbanned, but those few are encouraged to reach out to the games support helpline.On launch, Marvel Rivals was praised for its rapid cheat detection feature with players being banned almost immeditaely after a report. With other Chinese games, such as Delta Forces Team Jade, having dedicated cheat detection teams, its no surprise that cheating is being taken seriously.However, unlike some popular games such as Call of Duty, Marvel Rivals isnt afraid to admit faults in its system. While many of these bans did occur for players gaming through Linuxs Proton compatibility layer, which often triggers anti-cheat, other players were also affected.For more Marvel Rivals news, read about the leaked Ultron character coming in a future update, or read about the leaked Capture the Flag mode which could be hilariously unbalanced.Marvel RivalsPlatform(s):macOS, PC, PlayStation 5, Xbox Series S, Xbox Series XGenre(s):Fighting, ShooterSubscribe to our newsletters!By subscribing, you agree to our Privacy Policy and may receive occasional deal communications; you can unsubscribe anytime.Share