The outage saw players unable to log into their console. And users trying to gain access were just met by a message saying that the PlayStation Network is undergoing maintenanceTech08:13, 09 Feb 2025Users trying to gain access werejust met by a message saying that the PlayStation Network is undergoing maintenance (stock)(Image: SOPA Images/LightRocket via Getty Images)PlayStation PSN was finally restored last night after nearly 24 hours, but fans still weren't happy.The PlayStation outage saw players unable to log into their console, with access patchy across the network. Users trying to get onto the system were met by a message explaining that the PlayStation Network is undergoing maintenance. PlayStation Store (the digital one), and the PlayStation Direct website (the company's physical store) both had issues, while PlayStation Video was also down. The result was that gamers couldn't log in and play their games on one of the busiest days of the week.And throughout the outage it simply admitted that "some users might be experiencing issues with PSN", and little else.It was announced at 11.58pm on Saturday night that normal service had been resumed (stock)(Image: Bloomberg via Getty Images)So when it was finally announced at 11.58pm last night (February 8), on the Ask PlayStation X account that the network was back up and running again, users were a little miffed at the lack of communication throughout the downtime.The post read: "PSN has been restored. You should be able to access online features without any problems now." As well as a link to find out more details.It was signed off with: "Sorry for the inconvenience!" But that wasn't enough for many who made their feelings felt in their thousands.The lack of communication throughout the outage was frustrating for many users (stock)(Image: NurPhoto via Getty Images)One wrote: "Now... explanations? tomorrow? And how are the people affected going to be compensated... is what everyone might want to know."Another said: "Inconvenience is one thing. The lack of updates and communication was really disappointing."A third added: "Yeah no ;Sorry; is not enough! Without any explanation as to why it happened? You expect to us your loyal customers to just simply accept that? @Sony should be held accountable for this inconvenience to millions! You owe us at least an explanation as to why network was down."Some users wanted compensation for the inconvenience (stock)While a fourth dissatisfied user shared: "Inconvenience? You didn't tell us anything, knowing it is the weekend and prime game time for many. Lots of people had planned game time with their friends. You couldn't be bothered to say anything other than that you were aware of the problem. Shame."Article continues belowA number of users queried if any kind of compensation would be made available, with anything from free games to one year of PS Plus being suggested.As frustrating as it is, the outage of 2011 will take some beating. A data breach saw users' payment details leak, with data for over 77 million PSN users exposed.The network was down for 23 days, with Sony attempting to make it up to players with free games. The whole incident reportedly cost Sony more than $170 million in costs during the PlayStation 3 generation.