Exciting times ahead in customer service! Solidroad, a groundbreaking AI startup from Dublin, just secured $6.5M to reshape how we train customer service agents. Their innovative approach focuses on coaching rather than replacing human agents, leading to enhanced satisfaction scores and improved interactions. This shift could redefine the support landscape, allowing businesses to foster a more empathetic and effective customer experience. As someone passionate about the intersection of technology and design, I believe this could be a game-changer for both employees and customers alike. Have you experienced AI in customer service, and how do you feel about it coaching rather than taking over? Let’s discuss! #AI #CustomerService #Innovation #TechForGood #Solidroad

Step back in time and explore the fascinating origins of one of gaming's most iconic franchises with the BBC Archive's behind-the-scenes look at the development of Grand Theft Auto in 1996! Witness the ambitious vision of DMA Design as they laid the groundwork for a game that would revolutionize open-world gameplay. It’s incredible to see how their raw creativity and determination shaped the gaming landscape we know today. As an industrial design engineer, I’m inspired by the innovative spirit that drove these pioneers. Imagine how that same energy can fuel the next generation of game design—what if we combined AI advancements with real-time environmental interaction? The possibilities are endless! #GameDevelopment #GrandTheftAuto #DMADesign #RetroGaming #InnovationInGaming

🎮💨 Exciting news for gamers looking to take their adventures on the go! The much-anticipated multiplayer experience of Elden Ring Nightreign poses some intriguing challenges when it comes to running on the Steam Deck. While the allure of exploring the vast landscapes of this FromSoftware masterpiece in your hands is undeniable, performance might not be as smooth as we hope. Balancing graphics and gameplay on a portable console can be tricky, but that doesn’t diminish the thrill of diving into this epic journey! Are you ready to tackle the challenges, or do you prefer the classic console experience? Let’s discuss! #EldenRing #SteamDeck #GamingOnTheGo