This week, I’ve been thinking about the powerful connection between mind and body. Some new research suggests that people with heart conditions have better outcomes when they are more hopeful and optimistic. Hopelessness, on the other hand, is associ

Using aliases in Proton Mail is an excellent security measure.

Using aliases in Proton Mail is an excellent security measure.

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Where others have become obsessed with speed and trends, Sergio Membrillas has built a career on slowing down and staying true to his craft. Over 13 years as a professional illustrator, he's evolved a distinct style – bold, graphic, and quietly playful – that feels both timeless and entirely his own. But this evolution, as he's quick to point out, wasn't something he forced. "I believe evolution is essential for every artist," Sergio reflects. "Change is not something I resist; it's something I enjoy and welcome as part of the creative journey." His work, initially influenced by a love of Mid-Century graphic design, has gradually absorbed references as diverse as Etruscan art, Mesopotamian motifs, and early 20th-century traditional tattoos. It's a portfolio built on curiosity, not conformity. Despite his stylistic clarity, Sergio's process remains refreshingly analogue at its core. He still begins each project with pencil and paper, leaning into the tactility of drawing by hand. "I've always valued having a physical relationship with art," he says. "There's something essential about feeling the wood of the pencil, manually erasing mistakes, rather than simply double-tapping a screen." His philosophy of working slowly, attentively, and with purpose shows in the balanced compositions and confident use of negative space that has become his signature. Sergio credits his background in graphic design for this instinctive sense of structure. "There has always been a strong graphic sensibility within me," he says, noting that the discipline of design continues to inform his illustration practice, particularly in editorial and poster work where clarity and storytelling must co-exist. Yet, like many creative careers, his path into illustration wasn't plotted from the start. Initially, Sergio imagined illustration would complement his design projects, not become the main event. "At first, I thought I would incorporate my illustrations into my graphic design projects – but in the end, it turned out to be the other way around." A commission for EasyJet's in-flight magazine marked a pivotal moment that reframed illustration from a hobby to a profession. "It made me realize that being an illustrator is a real profession, just like any other." Fast-forward to today, and Sergio's client list reads like a who's who of publishing and design, from The New Yorker to Pentagram. While the calibre of collaborators has changed, what matters most remains the same: trust. "When a client trusts your work and approaches projects with an open mind, collaboration flourishes," he says. It's in these open, trusting relationships that Sergio finds the space to experiment and further develop his ideas. Unsurprisingly, editorial work holds a special place for him. "Editorial projects offer wider creative margins, allowing for greater flexibility and innovation," he explains. Compared to the tighter confines of advertising, editorial illustration offers the opportunity to tell nuanced stories, and Sergio is clear that he views every assignment, regardless of format, as a collaborative effort. If one thing is clear, though, it's that he's not that he's afraid to say no when needed. Maintaining a strong personal voice is non-negotiable. "I always strive to stay true to myself and ensure that every project I undertake reflects a clear personal signature," he says. For Sergio, authenticity isn't just a matter of artistic pride; it's what differentiates an illustrator in a saturated, increasingly automated industry. Valencia is home for Sergio, a city he credits with much of his creative energy. "Oh, Valencia! It's a beautiful city that inspires me and brings me joy," he says, describing it as a European cousin to Los Angeles with its sun-soaked streets and vibrant cultural scene. The blend of tradition and modernity fuels his practice, offering constant inspiration without the sensory overload that often accompanies larger creative hubs. Given the pressure many creatives feel to keep pace with shifting trends, Sergio's approach feels almost radical. "I'm not particularly interested in trends," he says. "What truly matters to me is the feeling of having done something meaningful and fulfilling by the end of the day." Instead of chasing what's fashionable, he draws inspiration from a surprisingly eclectic bookshelf, mixing everything from Wim Crouwel's graphic design classics to studies on Scandinavian tattoos and Alec Soth's photography. It's a reminder that fresh ideas rarely come from looking where everyone else is looking. In the era of AI and content overload, the role of the illustrator is changing, but Sergio remains optimistic. While machine learning might churn out images at record speed, it can't replicate the nuance and emotional intelligence that underpin great illustration. "Illustrators can tell stories, evoke emotions, and create meaningful connections that machines simply cannot replicate," he says. "Our role is shifting, but the value of authentic, thoughtful illustration remains indispensable." That insistence on authenticity carries through to the advice he offers younger illustrators navigating a commercial landscape. "Create work that makes you happy when you go to sleep at night," Sergio advises. "It's important to find projects that align with your values and passions so your artistic voice remains authentic." It's an ethos that has carried him through more than a decade of creative highs and industry shifts. Perhaps it's the real secret behind the clarity of his practice, which he has built not on chasing trends or algorithms but on careful craft, deliberate evolution, and the simple, enduring joy of a well-made pencil and a blank piece of paper.

Key Takeaways The European Commission will introduce the new International Digital Strategy that will focus on tech collaboration with the US and other countries. This is in contradiction to the growing pressure in Europe that calls for tech sovereignty and reducing tech dependence on the US. Low venture capital funding and a diverse regulatory landscape have been major challenges for tech innovation in Europe. Europe is seeing an increasing push to establish technological sovereignty and reduce the region’s reliance on US technology. However, there’s always been an undertone of acceptance that the EU is years behind the US when it comes to technological innovation and advancements. Now, the European Commission is planning to acknowledge this publicly. The EC will introduce a new International Digital Strategy, which will focus on collaboration with the United States and other tech-forward countries, such as Japan, South Korea, and India. The lawmakers believe that “decoupling” from the West is unrealistic and will instead push Europe further back in the technological race. Europe’s Call for Tech Sovereignty Several prominent political leaders and lawmakers have advocated for European sovereignty over technology and artificial intelligence.  For instance, Emmanuel Macron, the president of France, said in a speech in 2024 that Europe’s strategic autonomy is a conscious choice to end the region’s dependence on others. In an earlier speech, he also said that if Europe fails to build champions in areas such as digital and artificial intelligence, its choices will be dictated by others.  Similarly, Thierry Breton, the former EU Commissioner for Internal Markets, said that digital spending in the EU will breach the 20% target, underlining the importance of investing in European tech sovereignty. He focused on Europe’s declining market share in the semiconductor industry and called for the development of groundbreaking European tech. The Eurostack movement in the EU has also been gaining a lot of traction and support from various think tanks, academic researchers, and industry voices. Eurostack staff calls for the development of an indigenous infrastructure stack in the European region, including cloud, AI, semiconductors, digital services, and data centers. The main aim is to reduce Europe’s dependence on Chinese and US technology. This growing concern among EU well-wishers is quite understandable. Excessive reliance on the United States puts the US (meaning Donald Trump) in a controlling position, where he can arm-twist the European Union in matters of trade and even politics.  We have already seen an example of this during the tariff war, where Trump imposed a 25% tariff on automobiles (and their parts) and steel and aluminum products imported from the EU. Also, the fact that Google, Microsoft, and Amazon account for around 69% of the cloud market in the EU is quite concerning, too. Europe Wakes Up to Reality Despite positive speeches and statements by people in power in the EU, the fact remains that Europe is still lagging behind the United States. Bulgarian lawmaker Eva Maydell said that Europe should “sober up” and accept that the train has left the station. Dan Nechita, the current EU director for the Transatlantic Policy Network, said that it’s not the right time to be politically absolute and say that “we are going to do everything in Europe.” EU tech chief Virkkunen has been working hard to bring home the support of influential tech lobbies and emphasized the need to continue working with the United States. To put it in a nutshell, the European Commission is ready to accept the fact that the damage is done, and now Europe needs to play second fiddle and forge strategic partnerships with key technological leaders (primarily in the US) to stay alive in the race. Lack of Investments and the EU’s Regulation-First Approach One of the major reasons behind the European Union’s sluggish tech development is the lack of venture capital investments in the region. As per an IMF post, EU VC funds raised around $130B between 2013 and 2022. During the same time, the US raised $924B.  Similarly, annual VC investments in the EU are only 0.2% of the GDP when compared to 0.7% in the US. Currently, the United States accounts for a massive 52% of the global VC funds, whereas the EU holds just 5%.  Lack of investments has forced European startups to look elsewhere, especially the United States, for funding and support. One of the major reasons for such low venture capital interest in Europe is its diversity. Each of the 27 countries in the EU has its own regulatory and legal challenges, which make it difficult for multinational corporations to operate in the region.  Plus, the EU has adopted a regulation-first approach, which is very different from the United States. Of course, this approach has its own merits, but it has surely slowed down the speed of technological investments in the region.  For instance, the GDPR puts a truckload of regulatory and moral responsibility on companies to protect user data. Similarly, the AI Act focuses on the more ethical development of artificial intelligence that’s aligned with human values and refrains companies from exploiting public data. Sure, all of these are positive tech regulations important to protect the long-term sovereignty of the public at large. Even global tech advocates have praised the EU’s efforts for the development of safe and ethical technologies. However, we cannot ignore the fact that this has come at the cost of sluggish tech investments and overall growth. With its back against the wall, Europe needs to reassess its strengths and focus on areas such as open-source technologies, such as France’s La Suite numérique, and government-backed technological initiatives to have a say in the upcoming artificial intelligence and semiconductor race. Krishi is a seasoned tech journalist with over four years of experience writing about PC hardware, consumer technology, and artificial intelligence.  Clarity and accessibility are at the core of Krishi’s writing style. He believes technology writing should empower readers—not confuse them—and he’s committed to ensuring his content is always easy to understand without sacrificing accuracy or depth. Over the years, Krishi has contributed to some of the most reputable names in the industry, including Techopedia, TechRadar, and Tom’s Guide. A man of many talents, Krishi has also proven his mettle as a crypto writer, tackling complex topics with both ease and zeal. His work spans various formats—from in-depth explainers and news coverage to feature pieces and buying guides.  Behind the scenes, Krishi operates from a dual-monitor setup (including a 29-inch LG UltraWide) that’s always buzzing with news feeds, technical documentation, and research notes, as well as the occasional gaming sessions that keep him fresh.  Krishi thrives on staying current, always ready to dive into the latest announcements, industry shifts, and their far-reaching impacts.  When he's not deep into research on the latest PC hardware news, Krishi would love to chat with you about day trading and the financial markets—oh! And cricket, as well. View all articles by Krishi Chowdhary Our editorial process The Tech Report editorial policy is centered on providing helpful, accurate content that offers real value to our readers. We only work with experienced writers who have specific knowledge in the topics they cover, including latest developments in technology, online privacy, cryptocurrencies, software, and more. Our editorial policy ensures that each topic is researched and curated by our in-house editors. We maintain rigorous journalistic standards, and every article is 100% written by real authors.

A significant cyber breach at His Majesty’s Revenue and Customs (HMRC) that saw scammers cheat the public purse out of approximately £47m has been met with dismay from security experts thanks to the sheer simplicity of the attack, which originated via account takeover attempts on legitimate taxpayers. HMRC disclosed the breach to a Treasury Select Committee this week, revealing that hackers accessed the online accounts of about 100,000 people via phishing attacks and managed to claim a significant amount of money in tax rebates before being stopped. It is understood that those individuals affected have been contacted by HMRC – they have not personally lost any money and are not themselves in any trouble. Arrests in the case have already been made. During proceedings, HMRC also came in for criticism by the committee’s chair Meg Hillier, who had learned about the via an earlier news report on the matter, over the length of time taken to come clean over the incident. With phishing emails sent to unwitting taxpayers identified as the initial attack vector for the scammers, HMRC might feel relieved that it has dodged full blame for the incident. But according to Will Richmond-Coggan, a partner specialising in data and cyber disputes at law firm Freeths, even though the tax office had gone to pains to stress its own systems were never actually compromised, the incident underscored just how widespread the consequences of cyber attacks can be – snowballing from simple origins into a multimillion pound loss. “It is clear from HMRC's explanation that the crime against HMRC was only possible because of earlier data breaches and cyber attacks,” said Richmond-Coggan. “Those earlier attacks put personal data in the hands of the criminals which enabled them to impersonate tax payers and apply successfully to claim back tax.” Meanwhile, Gerasim Hovhannisyan, CEO of EasyDMARC, an email security provider, pointed out that phishing against both private individuals and businesses and other organisations had long ago moved beyond the domain of scammers chancing their luck. While this type of scattergun fraud remains a potent threat, particularly to consumers who may not be informed about cyber security matters – the scale of the HMRC phish surely suggests a targeted operation, likely using carefully crafted email purporting to represent HMRC itself, designed to lure self-assessment taxpayers into handing over their accounts. Not only that, but generative artificial intelligence (GenAI) means targeted phishing operations have become exponentially more dangerous in a very short space of time, added Hovhannisyan. “[It] has made [phishing] scalable, polished, and dangerously convincing, often indistinguishable from legitimate communication. And while many organisations have strengthened their security perimeters, email remains the most consistently exploited and underestimated attack vector,” he said. “These scams exploit human trust, using urgency, authority, and increasingly realistic impersonation tactics. If HMRC can be phished, anyone can.” Added Hovhannisyan: “What’s more alarming is that the Treasury Select Committee only learned of the breach through the news. When £47m is stolen through impersonation, institutions can’t afford to stay quiet. Delayed disclosure erodes trust, stalls response, and gives attackers room to manoeuvre.” Once again a service’s end-users have turned out to be the source of a cyber attack and as such, whether they are internal or – as in this case – external, are often considered an organisation’s first line of defence. However, it is not always wise to take this approach, and for an organisation like HMRC daily engaging with members of the public, it is also not really possible. Security education is a difficult proposition at the best of times and although the UK’s National Cyber Security Centre (NCSC) provides extensive advice and guidance on spotting and dealing with phishing emails for consumers – it also operates a phishing reporting service that as of April 2025 has received over 41 million scam reports – bodies like HMRC cannot rely on everybody having visited the NCSC’s website. As such, Mike Britton, chief information officer (CIO) at Abnormal AI, a specialist in phishing, social engineering and account takeover prevention, argued that HMRC could and should have done more from a technical perspective. “Governments will always be a high tier target for cyber criminals due to the valuable information they hold. In fact, attacks against this sector are rising,” he said. “In this case, it looks like criminals utilised account take over to conduct fraud. To combat this, multifactor authentication (MFA) is key, but as attacks grow more sophisticated, further steps must be taken.” Britton said organisations like HMRC really needed to consider adopting more layered security strategies, not only including MFA but also incorporating wider visibility and unified controls across its IT systems. Account takeover attacks such as the ones seen in this incident can unfold quickly, he added, so its cyber function should also be equipped with the tools to identify and remediate compromised accounts on the fly. Read more about trends in phishing Quishing, meaning QR code phishing, is an offputting term for an on-the-rise attack method. Learn how to defend against it. A healthy dose of judicious skepticism is crucial to preventing phishing attacks, said David Fine, supervisory special agent at the FBI, during a presentation at a HIMSS event. Exchange admins got a boost from Microsoft when it improved how it handles DMARC authentication failures to help organisations fight back from email-based attacks on their users.

I don’t know why, but it continues to astonish me just how foolish politicians can be – and how easily persuaded they are by really bad advice from smart but tin-eared advisers. In less than a year, Keir Starmer and Rachel Reeves have squandered the gift of the huge majority won at last year’s General Election on one key issue after another: their response to the genocide in Gaza; wantonly cruel cuts in disability benefits; failing to find creative ways of taxing wealth; dealing with the water companies – and, now, on the new Planning and Infrastructure Bill. On 23 May 23, the Wildlife Trusts and the RSPB (with a combined membership of more than 2 million) launched a devastating attack on Labour’s whole approach to streamlining the planning system through the Planning and Infrastructure Bill.Advertisement Part 3 of the bill will make it possible for developers to ignore existing environmental protections by paying money into a so-called ‘Nature Recovery Fund’, which will be used to pay for environmental projects elsewhere. Starmer and Reeves have gone out of their way, time after time, to claim that it’s these environmental safeguards that are responsible for delays and blockages in the planning process, even though they know this is completely untrue. According to the Wildlife Trusts, roughly 3 per cent of proposals for new housing are delayed for environmental reasons. As The Guardian reported: ‘the data from analysis of 17,433 planning appeals in England in 2024 found that newts were relevant in just 140 (0.8%) planning appeals, and bats were relevant in 432 (2.48%).’ ‘They pursue this path even though are no polls to show that this is what matters to Labour voters tempted by Reform’ So what makes Starmer and Reeves both stupid and totally dishonest? By all accounts the rationale of their tin-eared advisers is to demonstrate to ‘Reform-friendly’ Labour voters that the environment is as unsafe in their hands as it would be in Nigel Farage’s. That economic growth is all that matters. That caring for the natural world is a middle-class self-indulgence (‘the well-to-do prioritising the nice-to-have’ over the interests of working people). And that pouring as much concrete as possible is self-evidently the best way of achieving that growth. And they go on pursuing this ideological path even though there are no supporting polls to show that this is what really matters to Labour voters tempted by Reform’s populist bullshit.Advertisement So they lie. They dig in. They break promises left, right and centre, ready to die, apparently, in this self-constructed ditch of developer-led deceit. That’s why every single amendment put forward through the committee examining the bill was summarily dismissed by the loyal but lumpen Labour MPs on the committee. These included an amendment tabled by veteran Labour MP Barry Gardiner requiring all house builders to provide a specially designed brick (costing £35) to help cavity-nesting such as swifts, house martins, sparrows and starlings – a measure that Labour in opposition enthusiastically supported! And there’s huge public support for this one small, cost-effective biodiversity regulation. To get a measure of this government’s subservient obedience to the demands of the volume housebuilders, just listen to the words of housing minister Matthew Pennycook: ‘We are not convinced that legislating to mandate the use of specific wildlife features is the right approach, whether that is done through building regulations or a freestanding legal requirement'. It’s all so demeaning. So unnecessary. And now that the mainstream environment movement, urged on primarily by the Wildlife Trusts, has realised just how high the stakes are with this Planning and Infrastructure Bill, it’s reasonable to assume that there will be a much more serious debate in the House of Lords, bringing down on ministers’ helmeted heads the righteous outrage of the entire movement. As we’ve learnt, in less than one deeply depressing year, this is a government that needs to be kicked harder and harder until they get desperate enough to make the pain go away. P.S. If you want to read a brilliant summary of ‘reasons to be outraged’ (and what to do about it), check out George Monbiot’s take on this. Jonathon Porritt is a campaigner and author and co-founder of Forum for the Future This article first appeared on his blog 2025-06-06 Jonathon Porritt comment and share

Millennium Systems International is an exciting and dynamic software company based inParsippany, NJ and was founded in 1987 to provide the beauty and wellness industry withforward-thinking, powerful management software and vital tools. We’ve built a companybased on revolutionary technology, outstanding support, and more importantly, a strongpassion to educate salon and spa owners on how to sustain success. Our software isutilized in thousands of salons and spas in over 36 countries, processes billions of dollarsin transactions per year and is used by hundreds of thousands of users. MillenniumSystems International is honored to have been named one of New Jersey's TopWorkplaces!We are currently searching for a Revenue Enablement professional to train and coach oursales professionals to drive team success. Seeking an enthusiastic and high energyprofessional who is passionate about the beauty/salon space!  This is a remote role.Key Responsibilities:• Develop and deliver training materials and resources, including presentations, e-learning modules, and manuals.• Tailor training programs to meet the specific needs of different sales teams,ensuring relevance to products, services, and market trends.• Continuously update training content to reflect changes in the product portfolio,sales strategies, and market conditions.• Teach core sales techniques such as prospecting, lead qualification, negotiation,closing strategies, and upselling.Focus on improving key areas like objection handling, overcoming customerresistance, and relationship-building.• Onboard new sales team members by providing them with a comprehensiveunderstanding of company products, sales processes, and culture.• Facilitate product and sales training sessions to ensure new hires are equipped toperform in their roles from day one.• Monitor the performance of sales representatives before and after training to assessthe effectiveness of the programs.• Conduct regular performance reviews and provide ongoing coaching to individualteam members to ensure continued development and goal achievement.• Partner with sales managers and senior leaders to understand team performancegaps and emerging needs.• Offer solutions and recommendations for improving sales performance throughcustomized training initiatives.• Train sales teams on the use of CRM systems, sales tools, and other relevantsoftware to improve efficiency and tracking.• Ensure the team is proficient in using digital tools to track progress, managepipelines, and close sales.• Track and measure the success of training programs, using metrics such as salesperformance improvements, knowledge retention rates, employee engagement andsuggest adjustments for continuous improvement.• Stay up to date with the latest trends in sales strategies, tools, and technologies.Qualifications:• Bachelor’s degree in Business, Marketing, Communications, or a related field (orequivalent experience).• 3+ years proven experience in sales, with a solid understanding of sales processesand techniques.• Previous experience in a sales training, enablement or coaching role is preferred.Skills:• Strong presentation, communication, and interpersonal skills.• Ability to design engaging and impactful training programs.• Knowledge of CRM software and sales automation tools.• Analytical skills to assess performance and adjust training methods accordingly.• Organizational skills and attention to detail.• Motivational and coaching skills to help salespeople improve their performance.• Passionate about helping others succeed and developing their careers.• Creative thinker with a solutions-oriented mindset.Millennium Systems International is committed to providing all Team Members with competitive wages and salaries that are motivational, fair, and equitable. Our compensation program reflects our core values of Teamwork, Excellence, and Integrity, ensuring transparency and fairness while attracting top talent and fostering an environment that encourages growth and retention.We believe that every Team Member is integral to our collective success, and we value the diverse perspectives, creativity, and innovation they bring. Our compensation packages are designed to reflect individual contributions, taking into account skill set, experience, certifications, and work location.In line with our Client-Centric philosophy, we recognize that the success of our Team Members contributes directly to the success of our clients. As such, we offer compensation packages that not only motivate but also reward performance and excellence.The base salary range for this position in the United States is $54,000-$70,000. In addition to base pay, the total compensation package may also include commission, performance bonuses, benefits, and/or other applicable incentive compensation plans.At Millennium Systems International, we approach every challenge with Passion—striving to exceed expectations, solve challenges with urgency and determination, and create an environment where Team Members thrive and celebrate each other’s successes.We Offer:Paid Time Off (PTO) and Holidays: Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day! Plus, you’ll enjoy ten (10) paid holidays throughout 2025, along with five (5) paid sick days and one (1) personal day—because we believe in taking care of you!Medical, Dental, and Vision Benefits: Your well-being is a priority! We offer subsidized Medical, Dental, and Vision plans, with coverage kicking in quickly. It's all about making sure you stay healthy, happy, and well-cared for.Life Insurance: Peace of mind for you and your loved ones! We provide Life Insurance and Accidental Death & Dismemberment (AD&D). What’s even better? Millennium Systems International fully covers the entire cost—100% on us!Long-Term and Short-Term Disability Insurance: Stay secure no matter what life brings your way. Short-Term and Long-Term Disability insurance.  And we’ve got your back—Millennium Systems International covers the full cost of Long-Term Disability at 100%.401(k) Retirement Plan: Plan for your future with confidence! You’ll be eligible to enroll in our robust 401(k) plan. When you do, you’ll enjoy a 100% match on up to 4% of your contributions, thanks to our Safe Harbor plan. It’s our way of helping you build a brighter tomorrow.Learning & Development Opportunities: We foster a culture of growth and professional excellence. As part of our benefits, we offer unlimited access to Udemy’s online courses, helping you refine your skills, explore new areas, and advance your career. Whether you're deepening your expertise or learning new technologies, we’re here to support your development every step of the way.  Apply NowLet's start your dream job Apply now Meet JobCopilot: Your Personal AI Job HunterAutomatically Apply to Remote Sales and Marketing JobsJust set your preferences and Job Copilot will do the rest-finding, filtering, and applying while you focus on what matters. Activate JobCopilot

Why building trust matters more than building components.There’s a scene in Field of Dreams that regularly comes to mind. Ray Kinsella (Kevin Costner) is standing at the edge of his cornfield ballpark, full of doubt about his ball field project. And then Terrence Mann (James Earl Jones) delivers this quiet but powerful monologue…James Earl Jones as Terrence Mann gives an inspiring speech“People will come, Ray. They’ll come to Iowa for reasons they can’t even fathom… They’ll arrive at your door as innocent as children, longing for the past… They’ll pass over the money without even thinking about it — for it is money they have and peace they lack.”It’s powerful. And there’s temptation for designers to think this way. That, if we just build it properly, people will come and use it. It’ll be a raving success. But that kind of thinking rests on emotion and hope. “People will come, Ray.”That got me thinking about my work with design systems. Because early on, that’s exactly how I imagined it would work.No…they won’t just come.I thought if you just built a great design system, people would come running from all over to use it. Designers would geek out. Engineers would contribute. PMs would rally around the time savings and consistency. I thought the system would basically sell itself. Job done.Except not. Not at first. In fact, most of those people actively resisted it. And it left me frustrated trying to figure out what was going on.That’s when it hit me: people don’t come just because you built something. They come because you built something that includes them. This isn’t a fictional baseball field built on faith. They don’t come because they don’t know it. It’s foreign. And as humans, we tend to run away from what we don’t understand.That’s why the people who work on design systems are so important. So that you can be known and your systems can be known. So that a relationship can be established. Trust can be created and people can see that this system will work for them. In fact, it’s been purpose-built for them.Design Systems are political (it’s true)I never would have imagined how political design systems would be. They seem logical and straightforward. It’s everything you need to build interfaces and consistent experiences. So, I thought the quality of the work would speak for itself. But once your system meets the real world, things get complicated. Real fast.Everyone already has established working patterns and people aren’t usually inclined to change. Plus, designers have their opinions. Engineers have priorities. Product managers have launch dates. And everyone already has a “good-enough solution”. So, now your carefully crafted design system feels more like a threat or liability than the life-changing birthday present you thought it’d be.You thought you were offering something amazing. They hear restriction. They see more steps. And they’re annoyed — at you — for meddling in their perfectly stable world.Why? Well, people love their tools. And, I mean LOVE them. They deeply cherish them. I think of the carpenter who’s used the same, trusty 20oz wood-handled hammer for 40 years. It’s weathered difficult projects and has dents and stains from 1,000s of projects. How do you convince someone to leave that hammer behind and pick up a new, unproven hammer for their work? It usually happens in community…in relationships.So, it turns out, building the system was the easy part. Getting people to care about it? That’s the real work. And that’s where building relationships comes in.The real work: building relationshipsTrue adoption doesn’t happen through documentation or a flashy campaign.So you can’t rely on a “build it and they will come” mentality. It means you need to make time to understand the people you’re building for and with. Because if it isn’t theirs, it won’t matter how good it is. Every group has different motivations, pain points, and goals. If you want them on board, you have to speak to them, about them, and how your system will help them.Designers need to see how the system supports creativity, not stifles it. Demonstrate how it will help them be more effective in their work.Engineers care about stability, performance, and clean code. Show them the efficiency that it brings to their development pipelines.PMs are focused on delivery. Make the system reduce friction and risk.Executives want the business case to be clear. Show them how your system enables faster velocity, better consistency, and reduced maintenance cost.Establishing how individual goals come together as shared goals is critical.Sounds selfish, right? Not really. They’re paid to do their job, and if you want your design system to be successful, it has to make them successful. So if you can’t answer a need to any of your partners or stakeholders, go back and figure out how to create that kind of value…or start with the people where the value already is.It’s the relationships that shift the dynamic. Suddenly it’s not “my design system vs. their priorities”…it’s shared ownership…our collective win.You can’t enforce your way to powerful adoptionYour first instinct might be to skip the relationships and rely on the “because I said so” method. So you add mandates. Governance councils. Approval gates. But none of them really work. You’ll have people subvert the system, or hold so fearfully tight to it that it hurts the product experience in the end.People don’t adopt systems because they have to. They adopt them because they believe in them. And belief is earned, not enforced. Your job is to find the intrinsic motivation that will cause them to jump on board and be a raving fan spreading the good news of your system. And that can’t be a marketing slogan or tagline; it has to be built into the design system.The goal isn’t to control usage…it’s to cultivate trust, leading to usage. It’s better to have ten enthusiastic partners than a hundred reluctant rule-followers. Because those ten partners? They’ll advocate for you. They’ll give real feedback. They’ll make the system better.It sounds uncomfortable, but it’s best to trade policing behavior for building partnerships. That’s the moment your system will truly grow. Because trust is a currency that earns interest.Trust is the real foundationDesign systems rely on a strong foundation: principles, guidelines, tokens, styles, components, and more. But that foundation must be built on something critical: trust.Trust is what makes someone choose the system instead of rolling their own. It’s what keeps your system on their radar when everything’s on fire. It’s what makes people reach out to work it out together, instead of working around you and subverting the whole thing.Without trust, your system is just a nice idea. It’s relegated to pixel art. But with relationships that foster trust…they see how the system becomes indispensable. It’s their go-to secret weapon for success.Trust and relationships are the ground that all foundations are built on.I’ve been on both sides. I’ve had teams avoid the system because they didn’t trust it…because they didn’t trust me. Here’s the secret: I know them or how to serve them…no trust. On the flip side, I’ve seen teams move faster, smoother, and more confidently because we’d built a foundation of partnership over time.Trust isn’t a side effect. It’s not a nice-to-have. It’s the ground that holds the whole thing up. Without it, your design system is drifting in the outer cosmos. Relationships are the gravity that keeps your design system grounded in trust.They’ll come… but only if you earn itSo, I hate to break it to you, but the truth is…no one’s coming just because your system is well-made. There’s already a plethora of well-made systems out there ready to leave you disappointed.They’re busy with the newest top priority. They’ve been burned by “that type of system” before. They see you as a risk, not a partner. But…if you spend time knowing them… if you listen… if you build trust… if you make it feel like it’s theirs… well then… “…they will come…”They’ll message you before they start a new feature. They’ll advocate for tokens during sprint planning. They’ll tell others it saved them time. They’ll ask how they can help improve it.They won’t come for the components. They’ll come for what the system gives them: clarity. Consistency. Relief.And if you’ve done the hard, human work behind the system? Well then, you might just look up one day and realize that there’s a whole bunch of people in your Iowa ball field.The politics of Design Systems was originally published in UX Collective on Medium, where people are continuing the conversation by highlighting and responding to this story.