• UXDESIGN.CC
    What does it really mean to have an experience?
    How different definitions of experience shape product perspectives.Photo by Lucas Gallone onUnsplashThinking about UX philosophyI think weve all been through this: there I was, an innocent user browsing through internet pagesa netizen, some might saywhen I landed on a site and found myself hopelessly bogged down by messages, pop-ups, and ads that appeared on my screen in a Kafkaesque way: to close one, I had to close another, and vice versa. And, of course, irritated, I complained to my two kittens about how terrible that experience was (without swearing because theyre justbabies).But then, something Ive been thinking about for a long time came back to my mind. Those of us working in UX talk about user experience all the time, but what does that really mean? Or, to be even bolder, what does it mean to have an experience in the first place? To make things worse, as I started asking around, I realized there wasnt really a consensus onthis.So, I decided to do some academic research and found definitions of all sorts: from persona-driven cases to a semantic reductionism that turns UX into scores (having a good UX means getting a good score on UX metrics, for example). Well, as someone with a bit of a background in philosophy, I wondered if I shouldnt investigate this more thoroughly. The idea here isnt to present you with The Definitive Definition of User Experience, but to talk about different points of view that can emerge and how they can shape different perspectives on UX, leading us to some specific paths in our projects.Pocket definition: UX for pragmatistsThe first definition is probably the one that many of you may already follow, at least indirectly. In 1998, Don Norman and Jakob Nielsen defined UX as follows: User experience encompasses all aspects of the end-users interaction with the company, its services, and its products. In the continuation of the text, the authors highlight that an exemplary experience meets customer needs, discuss the simplicity and elegance of design, and even dive into the utilitarian pleasures of interaction.Notice that the central word here is interaction; the experience doesnt exist in the user or in the system but at the point of interconnection between themits a point-of-contact-definition. But if it is so focused on interaction, does that mean that when I fall for online trolls and spend hours angry at someone who insulted me, this ceases to be part of my experience when I put down my phone? If there are more serious legal consequences, does the courtroom become part of the user experience? If UX lies in the interaction only, it includes the feelings I have during that interaction, but it cannot extend to continuous, lasting effects caused by that experience.Its a good definition. But can we see UX from other perspectives? After all, it may not seem like it, but Norman and Nielsen didnt found a churchand now Im slightly afraid I might be living in sin without realizing it.Illustration representing the concept of Pocket Definition, created using Excalidraw.Experience as a fusion ofhorizonsThe truth of experience always implies an orientation toward new experience GadamerI think its interesting to start with less obvious points of departure in the alternative definitions. Hans-Georg Gadamer, a major name in contemporary hermeneutics, argued that experiencing life isnt something we do in isolation but a constant process of dialogue between the individual and theworld.You are a person shaped by contexts and stories that taught you how to make sense of the world, and you always carry this baggage with you. So, when you use an app, you dont just absorb that contentyou interpret it based on your own experiences and values. This fusion of horizons, where past and present meet, is what defines the experience. And as the user lives in this horizon, all consequences generated from this fusion continue to be part of the experience. Here, your present experience becomes a constitutive part of the users futureself.In this sense, a professional following Gadamers interpretivism would see UX as a constant dialogue between the designer and the user, a conversation of mutual interpretation of actions, symbols, and signs. The extent of this experience is not limited to the interaction; it persists according to the impact it has on the users life. The products we work on can have significant impacts, for better or worse, on the lives of those who usethem.The infamous case of the Tinder Swindler, which became both a Netflix documentary and a book, serves as a striking example. It all started with simple user interactions on the popular dating app. A man, using a false identity, approached multiple women through luxurious dates, posing as a millionaire under threat. Through skillful manipulation, he managed to extort money from them. The result? Women left burdened with debt and a fraudster wanted in multiple countries. This is a clear case of users living with the consequences of their online experiences.Photo by Mika Baumeister onUnsplashIm not arguing that Tinders designers are to blame for the consequences. Users want to meet new people, and Tinder provides that with an experience designed to encourage quick initial decisions. Users are individuals responsible for their own actions. However, everything they lived still remains part of their experience.All UX analyses that start from common premises for identifying icons, texts, and functionalities through mental shortcuts apply Gadamers philosophy in some way. But its more than that. The impact of social networks on users mental health has effects that extend beyond the point of interaction between the user and the machine. Cybercrimes, investments through apps, economic decisions, scheduling a medical appointment onlineall these can have consequences that impact a persons life in a lasting way. Its not just about closing your eyes and turning off your phone screen. An average user lives with the consequences of the actions performed with yourproduct.As Sjors Timmer argues, this philosophy does not need to be limited to users, as it holds important lessons for designers themselves. It teaches the dialectical process of looking at the part and trying to understand what it means for the whole, or looking at the whole and understanding what it means for the part. From this, one understands that any future design will always be a consequence of the experiences established in past projects. Engaging in dialogue with this past is the best way to let go of the preconceptions that have beencreated.Illustration of the philosophical concept of Fusion of Horizons, created using Excalidraw.The experience of the body: a phenomenological perspective.the body expresses total existence, not because it is an external accompaniment to that existence, but because existence realizes itself in the body- Merleau-PontyMerleau-Ponty, a critic of behaviorism, sees experience as something not just mental or cognitiveit is embodied. You experience the world through your body, through your physical sensations; you feel theworld.Moreover, experience is never passive. The user is never an individual passively receiving information from the designer of that product: they act upon the world. The human body interacts with its surroundings, and this interaction defines how we see and understand the world. I think weve all seen the famous meme of how UX was made vs. how the user uses it. This would explain why that happens. The user isnt a passive pole in the equation. Theyll look at your product and poke, prod, turn it upside down, and, next thing you know, theyre wearing socks on their handsbecause, in some way, that makes more sense tothem.To be a body, is to be tied to a certain world, as we have seen; our body is not primarily in space: it is of it.- Merleau-PontyIt is up to the designer of the experience to understand this activity of the user and connect with their body; if you want to guide them, do it not just through their eyes and earsdo it through their whole body. Make the experience complete. The digital world, if thats the kind of product youre designing, doesnt create experiences that are extinguished digitally; it creates real experiences that reflect in the users body and generate lasting embodied impacts. Some philosophers would even question whether these digital systems today not only act upon our bodies but actually become a part of them. But thats a discussion for anothertime.https://medium.com/media/0482e002bb1c86ac892a8f50f9d17ca9/hrefThere are some areas that can greatly benefit from a UX philosophy focused on the body: products involving ergonomics, virtual reality, and augmented reality are among the most common. Much of the PlayStation 5 advertising focused on the haptic feedback of the DualSense. But the same happens with products that make you jump in fright, cry with emotion, have scatological reactions, and visceral responsesand, if we think about it, every pornographic website too. Its not just about eyes and fingers; even in the digital world, we are experiencing things in a completeway.Illustration explaining UX Phenomenology, created using Excalidraw.PostmodernismA plateau is always in the middle, not at the beginning or the end. A rhizome is made of plateaus. Deleuze andGuattariThere are many postmodernisms. But something we can trace in common is the view that the world has abandoned grand narratives (all-encompassing visions of things) in favor of a world closed off in micronarratives. In this way, if we follow Lyotard, experience is a mosaic of fragmented micro-events, each with its own meanings.Think about how fragmented a users experience of your app is. They are quickly transitioning between messaging apps, social media, e-commerce, and games. Sometimes all of this happens in just a few minutes. All of this together forms a mosaic of that users digital presence, and the experience you designed for them is part of a larger whole of a greater experience they are having in the digitalworld.Your design is just one of many experiences your user encounters in each moment. Photo by Hugh Han on Unsplash.As a UX philosophy, this means recognizing your product as only a fraction of the users overall experience, and that a good experience might arise precisely from the efficiency in communicating and being understood within a fraction of a persons attentionmaking oneself understood amidst fragmented shards. To complement with Deleuze and Guattari, it is a rhizomatic experience, without a center, where each point is connected to others in a horizontal and non-hierarchical way. There are no predefined routes, and each user will have their own way and time to deal with the experience created.Each product can interpret this differently. Movie streaming apps, for instance, rely more heavily on sustained attention from users. But what if thats not the case for you? Might it be better to have a postmodern perspective on UX and be ready to develop an experience suited to fragmented consumption? Perhaps users want what youre designing, but just a little bit now, a bit more later, consuming bits of a thousand other things inbetween.Illustration depicting the key elements of UX postmodernism, created using Excalidraw. And thats an exaggerationyour product probably represents a much smaller fraction of the users experience.Your vision of experience is also a worldview (and a productview)Im not here positioning myself to present you with a definitive view of what is experience, or more specifically, user experience. My aim was not to exhaust all possible definitions, but to show how different philosophies can shape the way we see UX andproduct.The act of thinking more deeply about these definitions can help us, each approach in its own way, to interpret and understand the actions of the users we study, how they deal with our products, and what the scope and consequences of the experience we design for themare.In most usability tests I see, the focus is more precisely on interaction, as in the pragmatic definition of UX. But cant we also design these experiences with the long-term effects they might have on users in mind? Or starting from the premise that your product is just a fragment of the experience they are having at that moment and that you should take this into account in someactions?Philosophizing about UX is not just an exercise in curiosity. When we are working with user experience, its important to be clear about what we understand as experience. This has an impact on test metrics, interface, and, above all, on strategic business decisions. And this does not depend on a unified definition of UX. Sometimes, having a project with professionals holding different perspectives on the aforementioned definitionsand otherscan generate even more innovative viewpoints. Like in that joke, you know? A pragmatist, a phenomenologist, and a postmodernist walk into a workshop[1] Norman, D., & Nielsen, J. (1998, August 8). The Definition of User Experience (UX). Nielsen Norman Group. Retrieved from https:/www.nngroup.com/articles/definition-user-experience/.[2] Gadamer, H.-G. (2004). Truth and method (2nd ed., J. Weinsheimer & D. G. Marshall, Trans.). Bloomsbury Publishing. (Original work published 1960, p.350).[3] Timmer, S. (2014). Conversations with the past: Hermeneutics for designers. Medium. Retrieved from https://medium.com/next-iteration/conversations-with-the-past-hermeneutics-for-designers-103a9151a07a[4] Merleau-Ponty, M. (1962). Phenomenology of perception (C. Smith, Trans.). Routledge & Kegan Paul. (Original work published 1945, p. 192).[5] Idem, p.171.[6] Deleuze, G., & Guattari, F. (1987). A thousand plateaus: Capitalism and schizophrenia (B. Massumi, Trans.). University of Minnesota Press. (p.23).What does it really mean to have an experience? was originally published in UX Collective on Medium, where people are continuing the conversation by highlighting and responding to this story.
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  • LIFEHACKER.COM
    The Best Gifts for the Person Who Has Everything
    We may earn a commission from links on this page. Deal pricing and availability subject to change after time of publication.As I've ranted about before, the art of gift-giving isn't about finding the most objectively impressive item, but about communicating love, understanding, and personal investment. Which is all well and good, until the holidays come around, and you need to actually find something to slap a bow on. What do you get someone who seems to always buy what they want for themselves? To find the perfect present for someone who seems to have it all, you need to try and find something they didn't even know they wanted. So before you add another gift card to their gift card pile, consider these thought-starters for your pickiest loved ones. Give an experienceFor the person who buys whatever they want for themselves as soon as they want it, shift your gifting focus to experiences. Sure, this is an obvious choice. But you can still be intentional and get creative with it. Book a local cooking class, wine tasting, pottery workshop, concert tickets, or other events you know match their interests. If we're going by "it's the thought that counts" logic, the effort of giving events and activities is a much more meaningful thought than material goods. Subscription boxes For eclectic personalities who enjoy surprises, subscription-box services make fantastic ongoing gifts, especially monthly ones that they'll continue to enjoy in the months following Christmas. There are a ton of different subscription boxes out there that deliver curated items like books, coffee, healthy snacks, or even exotic meats and alcohol. You pay for a recurring shipment for a set periodlike three, six or 12 monthsin which they'll receive items tailored to the recipient's unique tastes. Consider a flower subscription service for the eco-conscious, an Atlas coffee club subscription for the caffeine addicts in your life, or perhaps a snazzy Japanese snack box.Travel (or travel gifts) Travel-themed gifts provide a wide window of ideas for what to get someone. If your budget allows, surprise that frequent jet-setter or travel lover with elements of a trip, like plane tickets, hotel bookings, or even full travel packages. Or get creative with travel accessories:Monogrammed luggage tags, $29.99Travel bags to keep your shoes clean, $18.99Collapsible water bottle, $9.99Electronics organizer travel case, $19.99 Electronics Organizer Travel Case $19.99 at Amazon Shop Now Shop Now $19.99 at Amazon Fancy consumablesLifehacker's Alice Bradley got a Murray's Cheese gift basket last year and "lost [her] dang mind." Cheese, candles, napkinsthink elevated versions of everyday stuff, like cashmere socks ($25.99) or fancy hand soap ($29.99). Home and Body Hand Soap Collection $34.95 at Amazon Shop Now Shop Now $34.95 at Amazon An emphasis on cozyIf this is a person who already has everything, why not add some accoutrements to their life of luxury?Calming candles set, $16.99. After the candles are burned, these jars are pretty enough to be recycled into plant pots or jewelry holders.Aromatherapy shower steamers, $16.99. Relaxing, refreshing, and great for guests.A decked-out picnic basket backpack, $59.99. Hopefully you get invited on the picnic day. Picnic Basket Backpack $59.99 at Amazon Shop Now Shop Now $59.99 at Amazon Get weird with itHey, if you have nothing to lose, why not take a big swing?Microwaveable heated slippers. The ultimate comfort gift for cold days. And delicious once warmed up! Just kidding. Please don't eat them. Available for $30.99.Stress-relief squeeze toys. Cute and functional stress-busters. Make sure to share a knowing look with your fellow weary coworkers on this one. This fidget toy for adults is $24.99, or the significantly sillier "calma llama" is $13.99.LED bluetooth beanie. It's a great move for a gift exchange: Perfect for music lovers, cold weather, and it satisfies the need for something unique. I mean, I'd be shocked if anyone owned one of these of their own volition. Get one for $30.99.For more, I rounded up some more quirky gifts that don't suck here.Charitable donations A charitable donation gifted in someone's name can be meaningful for do-gooders and people passionate about social causes. You can choose a monetary amount or symbolic adoption of animals or trees through various nonprofit organizations. Print out a custom certificate to give the recipient announcing your donation made in honor of them.Lifehacker managing editor Meghan Walbert recommends One Simple Wish, an organization that allows you to grant wishes for kids in foster care. Another option is to plant a tree in someone's name, which you can do here.And heyif they're a stinker about a charitable gift, then they should reflect on why they're so hard to buy gifts for in the first place. But hopefully, with a little extra thoughtfulness and creativity, you can make even the pickiest on your holiday shopping nice list light up.
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    My Favorite Amazon Deal of the Day: The 10th Generation iPad
    We may earn a commission from links on this page. Deal pricing and availability subject to change after time of publication.The 10th-generation iPad is considered Apples entry-level tablet and is one of the best tablets currently on the market. And right now, you can pick up the device for the lowest price it has been since its release: $249.99 after applying the $29.01 on-page coupon, down from its $279.99 price from Black Friday and $200 cheaper than its $450 launch price. After looking at price comparison tools, I can say this is the cheapest price the iPad has reached since its 2022 release. 10th Generation iPad $249.99 at Amazon $349.00 Save $99.01 Get Deal Get Deal $249.99 at Amazon $349.00 Save $99.01 Although the 10th-generation iPad came out in 2022, it is still the latest base iPad available. Since it's not on the list of Apple products no longer receiving software updates, you'll likely still get a few more years of updates. This iPad is still considered the best tablet for most people, as PCMag dubbed it in their "excellent" review, where it received their Editors' Choice award for affordable tablets. This tablet's processor is an Apple A14 Bionic. It's not as fast as the iPad Mini's A15 Bionic chip, but it is still powerful enough to do all the basic tasks you're likely to use the tablet for. The screen resolution is a sharp 2,360 by 1,640 pixels with a 10.9-inch screen. The basic model starts with 64GB of storage, which is enough for most people. You can expect about six hours of juice with a full charge, which is in between the iPad Mini and the 9th generation iPad. The camera is a 12MP for the front and back. Recommended iPad accessories:Apple Magic Keyboard Folio for iPad 10th Gen, $199 (originally $249)Apple Pencil (USB-C), $69 (originally $79)MoKo Case for iPad 10th Generation, $8.95 (originally $9.99)Apple AirPods Pro (2nd Generation), $189.99 (originally $249)Apple AirPods (4th Generation), $119 (originally $129)If you are planning on getting the tablet, some useful (but not absolutely necessary) accessories include the Apple Magic Keyboard Folio, which will make your iPad work like a laptop, and the Apple Pencil USB-C, a stylus that will allow you to make the most of your iPad's touchscreen abilities.
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    Nine Ways to Make Your Home Warmer This Winter (Without Turning Up the Heat)
    We may earn a commission from links on this page.The homes we live in arent buildingstheyre systems. Each part of your home makes your life a little safer and more comfortable: The roof keeps the rain and snow out; the plumbing brings in fresh water and drains away wastewater; and our furnace, boiler, or heat pump keeps the place warm in the winter months.But not always efficientlyor cheaply. Between November and March its estimated that heating your home will cost you anywhere from $601 to $1,851, depending on the type of heat you have. If your house is always colder than youd like, those numbers can get even more grim because youre constantly turning up the thermostat or running space heaters non-stop.There are basic steps you should take if your house is always too cold, like sealing up drafts, replacing your furnaces filters, and making sure your heating system is properly maintained. But if youve done all that and still find yourself nudging the thermostat up, there are some additional simple, inexpensive (or free) steps you can take to maximize your comfort. Change furniture arrangementFirst, audit your furniture arrangements to make sure that you havent covered or blocked a heat register or radiator. There should be at least 12 inches of clearance between heat sources and furniture to allow heat to circulate. If your couch is right up against a heat register, youre paying to cook your couch, not heat your house.If you cant reasonably move furniture, consider installing some vent extenders or deflectors to ensure the heat makes it way into the room itself.Buy thermal curtainsEven if youve replaced the weather stripping and taken other steps to make your windows less drafty, they can still be stealing heat from your home. Although letting in sunlight can be beneficial to the overall temperature of your house, so can preventing heat loss, so consider investing in a set of thermal curtains. On sunny days, open them up to let in the suns warmth. When you feel a chill, close them to stop heat loss through your windows.Place foil behind radiatorsPlacing reflective material like foil behind your radiators can help maximize their effectiveness; the foil will bounce the heat into the room instead of letting it get absorbed into the wall. This works best in small spaces, where you might really feel the difference, but its so cheap and easy to do its worth trying throughout the house. Add outlet insulatorsThe power outlets and light switches on your walls are essentially holes in your house that can let cold air in. Install plate insulators behind the wall plates to stop those draftsits cheap, takes a few minutes to install, and can make a real difference.Block the chimneyIf you have a fireplace with a chimney in your home, inserting a fireplace plug can stop cold air from traveling down into your house (which can happen even with the damper closed). If you dont want to pay for a plug or cant use one for some reason, blocking off your fireplace with a cover can also be an effective way to stop drafts.Buy duct booster fansA duct booster fan inserts into one of your HVAC systems registers, boosting the airflow coming out of it. Theyre relatively easy to install and can noticeably increase the effectiveness of both your cooling and heating. If your house is cold and you can barely feel the air coming out of one or more of your heat registers, a booster fan might be the solution.Landscape for sunIf your home has a lot of trees and other landscaping that block the sun, its probably a shady paradise in the summerbut thats probably contributing to the frigid feel in the winter. Trimming back trees and other growth and removing other landscaping features that create shade can give it more exposure to the sun, making your home warmer overall.Don't forget about rugsYour floors are responsible for a lot of heat loss, especially floors over basements or crawl spaces (and especially if the crawl space or basement isnt insulated). Not only can a cold floor make the lower area of the room feel cold, it also turns your feet into little blocks of ice. Adding area rugs can help tremendously. Rugs can block some of the cold air seeping up from below, and theyll also insulate your body from the cold floor, helping to make the house feel warmer overall. (Just be careful not to cover a heat register.) Reverse ceiling fansDid you reverse your ceiling fans for the winter? Are you running them? Running ceiling fans clockwise pulls cold air up, pushing warm air down. Its easy to do and will have a noticeable impact both on how your home feels and how much it costs to feel that way.
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  • WWW.ENGADGET.COM
    Starlinks first nationwide satellite texting service goes live in New Zealand
    SpaceXs satellite-to-cell Starlink texting service can now operate throughout New Zealand, thanks to the telecommunications company One NZ. The New Zealand-based provider says this is the first time that a nationwide satellite text messaging service has been powered by Starlink. T-Mobile has been making a lot of noise about getting this going, but it looks like One NZ beat it to the punch.Whats the benefit here for New Zealand residents? Its a country with many rural areas without access to mobile towers, resulting in weak or no signals. This should even the playing field for people who dont live near big cities.Now onto the caveats, and there are a couple of big ones. Starlink texting is incredibly slow when compared to traditional methods. One NZ says that most messages should be sent and received within three minutes during the initial rollout, but admits that timeframe could increase to 10 minutes or longer. It is for this reason that the company continues to urge folks to carry a personal locator beacon when traveling to a remote area.The service is also only supported by four smartphone models, which includes the Samsung Galaxy Z Flip 6, Samsung Galaxy Z Fold 6, Samsung Galaxy S24 Ultra and OPPO Find X8 Pro. This list of eligible devices is expected to grow next year. The company also intends to eventually expand the service to include voice calling and data.The satellite service is free for existing One NZ customers on paid-monthly plans, but we dont know the pricing scheme for new customers or for those signed up for other types of contracts. Starlink has partnered with other telecommunications companies to bring comprehensive coverage to Japan, Peru, Switzerland and Chile. As previously mentioned, its also working with T-Mobile to do something similar in the US.This article originally appeared on Engadget at https://www.engadget.com/mobile/starlinks-first-nationwide-satellite-texting-service-goes-live-in-new-zealand-182343142.html?src=rss
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    Sony is now the largest shareholder of FromSoftwares parent company
    Sony has acquired a major stake in FromSoftwares parent company Kadokawa. This follows reports that Sony was in talks to purchase the company outright. It looks like that isnt happening, but Sony has boosted its total ownership of Kadokawa up to ten percent after spending around $300 million on more shares. This makes Sony the largest shareholder of the Japanese publisher.Sony likely made this move to get its hands on some of Kadokawas IP, which includes the entire roster of FromSoftware games and franchises created by Spike Chunsoft and Gotcha Gotcha Games. Kadokawa also publishes a boatload of anime and manga. A press release noted that the two companies will now discuss specific initiatives for collaboration, which will include live-action films and TV drama.Does this mean that well soon get an Elden Ring or Dark Souls movie? These are some of Kadokawas most prominent franchises, so its certainly possible. The companies have also promised to promote the global expansion of a wide range of entertainment, including anime and games.As for console exclusivity, dont hold your breath. Sony already owns a 14 percent stake in FromSoftware and games like Elden Ring and Sekiro: Shadows Die Twice are available on PlayStation consoles, Xbox consoles and for PCs. To that end, there's some co-op DLC coming to Elden Ring sometime next year.This article originally appeared on Engadget at https://www.engadget.com/gaming/sony-is-now-the-largest-shareholder-of-fromsoftwares-parent-company-165934956.html?src=rss
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    Google accused of using novices to fact-check Gemini's AI answers
    There's no arguing that AI still has quite a few unreliable moments, but one would hope that at least its evaluations would be accurate. However, last week Google allegedly instructed contract workers evaluating Gemini not to skip any prompts, regardless of their expertise, TechCrunch reports based on internal guidance it viewed. Google shared a preview of Gemini 2.0 earlier this month.Google reportedly instructed GlobalLogic, an outsourcing firm whose contractors evaluate AI-generated output, not to have reviewers skip prompts outside of their expertise. Previously, contractors could choose to skip any prompt that fell far out of their expertise such as asking a doctor about laws. The guidelines had stated, "If you do not have critical expertise (e.g. coding, math) to rate this prompt, please skip this task."Now, contractors have allegedly been instructed, "You should not skip prompts that require specialized domain knowledge" and that they should "rate the parts of the prompt you understand" while adding a note that it's not an area they have knowledge in. Apparently, the only times contracts can skip now are if a big chunk of the information is missing or if it has harmful content which requires specific consent forms for evaluation.One contractor aptly responded to the changes stating, "I thought the point of skipping was to increase accuracy by giving it to someone better?"Shortly after this article was first published, Google provided Engadget with the following statement: "Raters perform a wide range of tasks across many different Google products and platforms. They provide valuable feedback on more than just the content of the answers, but also on the style, format, and other factors. The ratings they provide do not directly impact our algorithms, but when taken in aggregate, are a helpful data point to help us measure how well our systems are working."A Google spokesperson also noted that the new language shouldn't necessarily lead to changes to Gemini's accuracy, because they're asking raters to specifically rate the parts of the prompts that they understand. This could be providing feedback for things like formatting issues even if the rater doesn't have specific expertise in the subject. The company also pointed to this weeks' release of the FACTS Grounding benchmark that can check LLM responses to make sure "that are not only factually accurate with respect to given inputs, but also sufficiently detailed to provide satisfactory answers to user queries."Update, December 19 2024, 11:23AM ET: This story has been updated with a statement from Google and more details about how its ratings system works.This article originally appeared on Engadget at https://www.engadget.com/ai/google-accused-of-using-novices-to-fact-check-geminis-ai-answers-143044552.html?src=rss
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  • WWW.TECHRADAR.COM
    Google Photos is getting a handy Quick Edit tool for sharing images, and I dont know why nobody thought of this sooner
    Google is rolling out a new feature for its Photos app called Quick Edit, which allows users to apply image processing on the sharing screen for a last minute touch-up.
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    Why software-defined perimeters (SDPs) are taking over where VPNs left off
    Discover why Software-Defined Perimeters (SDP) are replacing outdated VPNs for secure, flexible network access.
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    Millions of us say we don't know how to remove data from an old device - here's what to know
    Millions of Brits dont know what to do with their old devices, but we're here to help.
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