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TECHCRUNCH.COMIntel has already received $2.2B in federal grants for chip productionSemiconductor giant Intel Corporation has already received $2.2 billion in federal grants from the U.S. Department of Commerce through the U.S. CHIPS and Science Act, the company shared during its Thursday earnings call.Dave Zinsner, Intels co-interim CEO, executive vice president and CFO, said the Silicon Valley-based company received the first tranche of $1.1 billion in federal grants at the end of 2024 and an additional $1.1 billion in January 2025. These grants are based on reaching certain milestones, Zinsner added. Another $5.66 billion has yet to be dispersed.The company was awarded a total of $7.86 billion in federal grants to build semiconductors in the U.S. in November as part of the U.S. Department of Commerces U.S. CHIPS and Science Act. While a sizable sum, this total was less than the original $8.5 billion estimate.When Intel was awarded its grant money in November, the company said it was planning to put the funds toward manufacturing and advanced packaging, or toward techniques to assemble and integrate multiple semiconductor chips into one package. This will be carried out at Intel facilities across Arizona, New Mexico, Ohio, and Oregon.The U.S. CHIPs and Science Act was signed into federal law by former President Joe Biden in 2022 in an effort to increase domestic semiconductor manufacturing. The act set aside $52 billion in subsidies for domestic chip manufacturers. While already two years old, the CHIPs Act faces some uncertainty under the Trump Administration. If President Donald Trumps federal funding freeze, which is currently being blocked by a federal judge, does go into effect, it would affect the Commerce Department employees focused on the CHIPS Act, according to Bloomberg reporting.Zinsner had a rosier outlook though. When asked by an analyst, he said that Intel has already been in communication with the Trump Administration and feels really good about the administrations outlook on bringing semiconductor manufacturing back to the United States.We look forward to continued engagement with the Trump Administration as we advance this work and support their efforts to strengthen U.S. technology and manufacturing leadership, Zinsner said, earlier on the call.0 Comentários 0 Compartilhamentos
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TECHCRUNCH.COMPentagon scrambles to block DeepSeek after employees connect to Chinese serversIn BriefPosted:3:49 PM PST January 30, 2025Image Credits:MustafaU / Getty ImagesPentagon scrambles to block DeepSeek after employees connect to Chinese serversDeepSeeks terms of service explicitly states it stores user data on Chinese servers and that it governs that data under Chinese law which mandates cooperation with the countrys intelligence agencies.But that didnt stop U.S. Department of Defense workers from getting caught up in the DeepSeek hype this week and connecting their work computers to Chinese servers, using the service for at least two days, Bloomberg reported.The Pentagon has since started blocking DeepSeek on some of its network, although some employees could still access the service, according to Bloomberg.The U.S. government is grappling with the national security implications of soaring interest in the Chinese AI chatbot, which has climbed to the top of both the U.S. Apple and Play stores.On January 24, the U.S. Navy banned employees from accessing DeepSeek over security and ethical concerns, CNBC reported.Topics0 Comentários 0 Compartilhamentos
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WWW.FXGUIDE.COMVFXShow 292: Oscars and Alien: RomulusThis week, we have a double ep (of sorts). We discuss the 2025 Oscar nominations, plus we do a (short) review of Alien: Romulus, the 2024 science fiction horror film directed by Fede lvarez and written by lvarez and Rodo Sayagues.We start with the team discussing the nominations for the Oscars in 2025, which are:ALIEN: ROMULUS: Eric Barba, Nelson Sepulveda-Fauser, Daniel Macarin and Shane MahanBETTER MAN: Luke Millar, David Clayton, Keith Herft and Peter StubbsDUNE: PART TWO: Paul Lambert, Stephen James, Rhys Salcombe and Gerd NefzerKINGDOM OF THE PLANET OF THE APES: Erik Winquist, Stephen Unterfranz, Paul Story and Rodney BurkeWICKED: Pablo Helman, Jonathan Fawkner, David Shirk and Paul CorbouldIn the second half of the show, we catch up on discussing Alien: Romulus, which we have not previously managed to review.Alien: Romulus follows Rain Carradine, an orphaned colonist at the struggling Jacksons Star settlement on the dark planet LV-410. After discovering that Weyland-Yutani has forcibly extended her work contract, she plans an escape with her friends and adopted brother Andy, a malfunctioning android. They commandeer a hauler to reach Renaissance, an abandoned Weyland-Yutani station, intending to steal cryostasis equipment for their journey to an independent planet. However, their mission takes a deadly turn when they accidentally release facehugger parasites.In a desperate attempt to regain control, Rain upgrades Andy with a security chip, only for him to become loyal to Weyland-Yutani. As the stations dark history is revealedincluding past experiments on a xenomorph recovered from the Nostromos wreckagethe group realizes they are trapped with a growing xenomorph threat. As the station hurtles toward destruction, the survivors face a harrowing fight against the creatures.Dont forget to subscribe to both the VFXShow and the fxpodcast to get both of our most popular podcasts.This week in space, our lineup is:Matt Wallin * @mattwallin www.mattwallin.com.Follow Matt on Mastodon: @[emailprotected]Jason Diamond @jasondiamond www.thediamondbros.comMike Seymour @mikeseymour. www.fxguide.com. + @mikeseymourSpecial thanks to Matt Wallin for the editing & production of the show with help from Jim Shen.0 Comentários 0 Compartilhamentos
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WWW.ZDNET.COMMistral AI says its Small 3 model is a local, open-source alternative to GPT-4o miniThe new 24B-parameter LLM 'excels in scenarios where quick, accurate responses are critical.' In fact, the model can be run on a MacBook with 32GB RAM.0 Comentários 0 Compartilhamentos
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WWW.ZDNET.COMThe best GaN chargers of 2025: Expert testedYou can now find compact, stylish, and highly efficient chargers with multiple ports as standard when you're looking to replace aging charging stations and solutions. The best options will remain cool under heavy use and charge everything from earbuds to laptops.There's never been a better time to upgrade your charging gear. But navigating the vast array of available chargers -- from the most reputable brands to those you should steer clear of -- can be overwhelming. However, over the past year, I have undertaken extensive testing, evaluating close to 300 GaN (gallium nitride) chargers of varying sizes, power outputs, and manufacturers.Also:This portable power station has a standout feature that makes camping safer than everWhether you're looking for the ultimate travel charger, a powerhouse for multiple devices, or the most efficient charger for your high-demand gadgets, this list has you covered. Say goodbye to the days of slow, overheating chargers and step into the future with these top-notch options. This testing and analysis has culminated in a carefully curated list of the very best chargers available today.What is the best GaN charger right now?Based on my extensive testing, my top pick for the best GaN charger overall is the Ugreen Nexode 300W GaN 5-Ports Desktop Charging Station, which is powerful enough to replace an entire array of standalone chargers. Whether you're searching for a sleek, portable charger or a powerful desktop option capable of charging multiple devices simultaneously, this list is crafted to help you find the perfect charger to meet your needs. Sort by All Number of USB ports Max port output Travel friendliness Features Max output The best GaN chargers of 2025 Show less View now at Ugreen This Ugreen GaN charger is an absolute beast. Built like a brick and equipped with five ports, it can replace a whole bank of standalone chargers. It's powerful, too, capable of a total output of 300W, which is more than twice what Apple's standard single-port 140W MacBook Pro charger can deliver.Read the review: Ugreen Nexode 300WWhile many chargers falter when placed under sustained heavy load, that's not the case with the Nexode 300W. This thing can output the full 300W indefinitely. It's a very stable, high-quality charger.Another thing I like about this charger is that the topmost USB-C port can always output 140W, no matter how many other ports are in use. You would normally pay beyond $250 for this model but it is currently on sale for $170.Ugreen Nexode 300W tech specs:Ports: 4 x USB-C and 1 x USB-A|Max single port output: 140W |Total power output: 300W |Dimensions: 105 x 105 x 35mm/4.1 x 4.1 x 1.4 inches |Weight: 622 g/22 oz Number of USB ports 8 Max port output 9 Travel friendliness 4 Features 7 Max output 9 Pros USB-C and USB-A ports Keeps cool no matter what the load Perfect if you have legacy USB-A devices Cons Very expensive Too heavy to carry about This Ugreen GaN charger is an absolute beast. Built like a brick and equipped with five ports, it can replace a whole bank of standalone chargers. It's powerful, too, capable of a total output of 300W, which is more than twice what Apple's standard single-port 140W MacBook Pro charger can deliver.Read the review: Ugreen Nexode 300WWhile many chargers falter when placed under sustained heavy load, that's not the case with the Nexode 300W. This thing can output the full 300W indefinitely. It's a very stable, high-quality charger.Another thing I like about this charger is that the topmost USB-C port can always output 140W, no matter how many other ports are in use. You would normally pay beyond $250 for this model but it is currently on sale for $170.Ugreen Nexode 300W tech specs:Ports: 4 x USB-C and 1 x USB-A|Max single port output: 140W |Total power output: 300W |Dimensions: 105 x 105 x 35mm/4.1 x 4.1 x 1.4 inches |Weight: 622 g/22 oz Read More Show Expert Take Show less Show less Being a frequent traveler, I've often felt that the gear I use on the road is a compromise, lacking the versatility, power, or quality of the equipment I've left at home or in the office. The need to balance weight and global compatibility invariably imposes constraints and limitations.Read the review: Satechi 145W USB-C 4-Port GaN travel chargerNot anymore! Not only does the Satechi 145W, 4-Port charger have four USB-C ports to keep all my devices topped up, but it also comes kitted with four interchangeable international adapters (EU/AU/UK/US), complemented by a mesh carrying bag for the ultimate convenience while traveling. And unlike some chargers I've tested, the adapters are easily interchangeable on this unit.And despite being smaller than Apple's 140W USB-C charger, two of its ports utilize Power Delivery 3.1 technology, each capable of providing up to 140W of power individually, while the other two ports support Power Delivery 3.0 and can each supply up to 45W when used singly.The reviews of this charger emphasize its build quality and solid design -- but don't make the mistake that some seem to make. Buy this charger if you need legacy USB-A charging support because this is one designed for modern workloads.You can pick up this charger on sale at Amazon for $65 with a 46% discount.Satechi 145W tech specs: Ports: 4 x USB-C|Max single port output: 140W |Total power output: 145W |Dimensions: 96 x 76 x 28mm/3.1 x 3.78 x 1.22 inches |Weight: 357 g/12.6 oz Number of USB ports 7 Max port output 9 Travel friendliness 8 Features 6 Max output 8 Pros Interchangeable plugs for worldwide support Powerful enough to charge a laptop Smaller than Apple's 140W USB-C charger Cons No USB-A legacy support Satechi 145W 4-Port USB-C charger Best GaN charger for traveling 3.8 / 5 Score Being a frequent traveler, I've often felt that the gear I use on the road is a compromise, lacking the versatility, power, or quality of the equipment I've left at home or in the office. The need to balance weight and global compatibility invariably imposes constraints and limitations.Read the review: Satechi 145W USB-C 4-Port GaN travel chargerNot anymore! Not only does the Satechi 145W, 4-Port charger have four USB-C ports to keep all my devices topped up, but it also comes kitted with four interchangeable international adapters (EU/AU/UK/US), complemented by a mesh carrying bag for the ultimate convenience while traveling. And unlike some chargers I've tested, the adapters are easily interchangeable on this unit.And despite being smaller than Apple's 140W USB-C charger, two of its ports utilize Power Delivery 3.1 technology, each capable of providing up to 140W of power individually, while the other two ports support Power Delivery 3.0 and can each supply up to 45W when used singly.The reviews of this charger emphasize its build quality and solid design -- but don't make the mistake that some seem to make. Buy this charger if you need legacy USB-A charging support because this is one designed for modern workloads.You can pick up this charger on sale at Amazon for $65 with a 46% discount.Satechi 145W tech specs: Ports: 4 x USB-C|Max single port output: 140W |Total power output: 145W |Dimensions: 96 x 76 x 28mm/3.1 x 3.78 x 1.22 inches |Weight: 357 g/12.6 oz Read More Show Expert Take Show less Show less Right out of the box, it's hard not to notice that this beefy charger weighs over a pound. The weight is an advantage because it keeps the charger planted on the desk while other lesser chargers get dragged about by the weight of the attached cables.Read the review: One of the best GaN USB-C chargers I've tested can top up 6 devices at onceThis is a powerful, well-made charger that's perfect for those who need to power multiple devices. I particularly like that this charger can support dual 100W output on the USB-C ports, as this means it can power a couple of MacBook Pros simultaneously. Sure, you don't get the full 140W the laptops can take, but 100W is adequate if you don't need the fastest possible charge rate.The two USB-A ports are handy for legacy devices that don't draw a lot of power, while the bank of four USB-C ports is more than enough for the majority of users.Then there's the price: $70. Yes, this charger is only $70.Anker 200W GaN 6-port charger tech specs:Ports: 4 x USB-C, 2 x USB-A |Max single port output: 100W |Total power output: 200W |Dimensions: 112 76 35 mm/4.4 3.0 1.4 inches|Weight: 563 g/1.24 lb Number of USB ports 7 Max port output 7 Travel friendliness 4 Features 6 Max output 7 Pros Perfect for those who don't have any legacy USB-A devices Decent bunch of USB-C ports Heavy presence on desk Cons Too heavy to be a travel charger Anker 200W Prime 6-port charger Best GaN desktop charger 3.1 / 5 Score Right out of the box, it's hard not to notice that this beefy charger weighs over a pound. The weight is an advantage because it keeps the charger planted on the desk while other lesser chargers get dragged about by the weight of the attached cables.Read the review: One of the best GaN USB-C chargers I've tested can top up 6 devices at onceThis is a powerful, well-made charger that's perfect for those who need to power multiple devices. I particularly like that this charger can support dual 100W output on the USB-C ports, as this means it can power a couple of MacBook Pros simultaneously. Sure, you don't get the full 140W the laptops can take, but 100W is adequate if you don't need the fastest possible charge rate.The two USB-A ports are handy for legacy devices that don't draw a lot of power, while the bank of four USB-C ports is more than enough for the majority of users.Then there's the price: $70. Yes, this charger is only $70.Anker 200W GaN 6-port charger tech specs:Ports: 4 x USB-C, 2 x USB-A |Max single port output: 100W |Total power output: 200W |Dimensions: 112 76 35 mm/4.4 3.0 1.4 inches|Weight: 563 g/1.24 lb Read More Show Expert Take Show less Show less View now at Zendure With this Zendure charger, you can charge up to three devices simultaneously. It's perfect for traveling and for use on road as it combines solid charging capabilities with a palm-sized form factor.And while 65W might not seem like much, this will run and top up an Apple MacBook Pro; if you have a smaller laptop, this unit could very well charge it at full power.The Zendure SuperPort S3 integrates a US plug, two USB-C and one USB-A port into a sleek all-in-one unit with universal compatibility for most devices.And better yet, it's only $30. Stocks are low, however, and so be quick if you're interested in this model.Zendure SuperPort S3 tech specs:Ports: 3 USB ports (2x USB-C & 1x USB-A)|Max single port output: 63/65W |Dimensions: 2.6 x 1.6 x 1.1 inches |Weight: 283 g/10 oz Pros USB-C and USB-A ports Power outlet prongs pack away tidy Affordable Cons Only one plug outlet With this Zendure charger, you can charge up to three devices simultaneously. It's perfect for traveling and for use on road as it combines solid charging capabilities with a palm-sized form factor.And while 65W might not seem like much, this will run and top up an Apple MacBook Pro; if you have a smaller laptop, this unit could very well charge it at full power.The Zendure SuperPort S3 integrates a US plug, two USB-C and one USB-A port into a sleek all-in-one unit with universal compatibility for most devices.And better yet, it's only $30. Stocks are low, however, and so be quick if you're interested in this model.Zendure SuperPort S3 tech specs:Ports: 3 USB ports (2x USB-C & 1x USB-A)|Max single port output: 63/65W |Dimensions: 2.6 x 1.6 x 1.1 inches |Weight: 283 g/10 oz Read More Show Expert Take Show less Show less The Nexode 100W charging station features three USB ports -- two USB-C and one USB-A -- that share 100W of output power between them. This means owners can charge a wide range of devices, from the latest MacBook Pro to an Apple Watch, AirPods, an iPad, or anything that has a USB port.And this device is no slouch, as it's capable of charging the new Apple M2 MacBook Pro from zero to 50% in just 30 minutes.Read the review: Ugreen Nexode 100W GaN Charger with MagSafeThe magnetic charging plate -- which is good with any iPhone from the iPhone 12 to the very latest iPhone 15, or an Android device that has wireless charging and a magnetic case -- can be angled up to 65 degrees, so users can choose the perfect viewing angle for the smartphone. And thanks to strong magnets, the iPhone can rotate 360 degrees to comfortably watch videos or participate in teleconferences while charging, all without the phone slipping off.Ugreen Nexode 100W GaN Charger with MagSafe:Ports: 2 x USB-C and 1 x USB-A and 1 x MagSafe charging pad|Max single port output: 100W |Total power output: 100W |Dimensions: 92 x 60 x 60 mm/3.6 x 2.4 x 2.4 inches |Weight: 862 g/30 oz Number of USB ports 6 Max port output 6 Travel friendliness 6 Features 6 Max output 6 Pros Premium quality MagSafe charging pad means no need for a cable to charge your iPhone Compact Two USB-C and one USB-A means you can charge a total of four devices simultaneously Cons Not cheap Ugreen Nexode 100W GaN Charger with MagSafe Best MagSafe GaN charger 3 / 5 Score The Nexode 100W charging station features three USB ports -- two USB-C and one USB-A -- that share 100W of output power between them. This means owners can charge a wide range of devices, from the latest MacBook Pro to an Apple Watch, AirPods, an iPad, or anything that has a USB port.And this device is no slouch, as it's capable of charging the new Apple M2 MacBook Pro from zero to 50% in just 30 minutes.Read the review: Ugreen Nexode 100W GaN Charger with MagSafeThe magnetic charging plate -- which is good with any iPhone from the iPhone 12 to the very latest iPhone 15, or an Android device that has wireless charging and a magnetic case -- can be angled up to 65 degrees, so users can choose the perfect viewing angle for the smartphone. And thanks to strong magnets, the iPhone can rotate 360 degrees to comfortably watch videos or participate in teleconferences while charging, all without the phone slipping off.Ugreen Nexode 100W GaN Charger with MagSafe:Ports: 2 x USB-C and 1 x USB-A and 1 x MagSafe charging pad|Max single port output: 100W |Total power output: 100W |Dimensions: 92 x 60 x 60 mm/3.6 x 2.4 x 2.4 inches |Weight: 862 g/30 oz Read More Show Expert Take Show less Which is the best GaN charger? Which is the best GaN charger? That depends on what you want from a charger. Some users want lots of ports and high power output. Some want a travel charger that's easy to carry around. For others, it might be having a mix of legacy USB-A and modern USB-C ports.This chart will help you pick the right GaN charger for you.ChargerPricePortsMax single port outputMax total outputUgreen Nexode 300W$1704 x USB-C and 1 x USB-A140W300WSatechi 145W$654 x USB-C140W145WAnker 200W Prime$704 x USB-C and 2 x USB-A100W200WZendure SuperPort S3 65W$302 x USB-C and 1 x USB-A65W65WUgreen Nexode 100W$1102 x USB-C and 1 x USB-A and 1 x MagSafe charging pad100W100W Show more What is the best GaN charger for you? That depends on what you want. Do you want power or something small that you can throw into a backpack when you travel? Do you need one port or many? Are you charging a smartphone or an array of devices?To help you narrow down the charger choices for you, I've put together a table highlighting the strengths of each charger.This charger is for youIf you want...Ugreen Nexode 300WA big, powerful desktop charger with a legacy USB-A port. This is about as big -- and as good -- as they get. It's pricey but worth it as a future-proof investment.Satechi 145WYou want a powerful travel adapter for all your USB-C devices. This will let you charge whatever you have, wherever you are. There's no USB-A support, though.Anker 200W Prime You want lots of USB-C and USB-A ports and you want a charger with a big desktop presence. If you have multiple power-hungry devices, this is for you.Zendure SuperPort S3 65WTravel is your thing, and you want something small and convenient. It's small, but it packs a punch.Ugreen Nexode 100WYou want a desktop charger with the convenience of MagSafe. You can charge up to four devices simultaneously. Show more Factors to consider when choosing a GaN charger A variety of factors impact the quality and usability of the GaN charger. Here are some things to take into consideration before buying one:Type of ports: Are you happy with USB-C only, or do you still need USB-A for legacy devices?Power output: If you're charging smartphones and tablets, then a charger that can support 25W or 65W is ample, but if you are charging big devices such as laptops, then you're going to need a charger that will support 100W or even 140W of power.How many ports: The more ports a charger has, the bigger and heavier it is. Consider how many you might need, and whether or not you would be willing to lose a port or two in exchange for a smaller form factor.Interchangeable plugs: If you are traveling abroad, having a charger that comes with interchangeable plugs is really handy.Your actual needs versus your fantasy requirements: Some people -- I'm one -- are drawn to this "bigger is better" way of thinking when sometimes what you need is portability. There's nothing wrong with having a massive charger brimming with ports, but remember, if you want to take this with you on the road or traveling, those extra ounces will start to feel like pounds.Price: When you're thinking about picking up a new GaN charger, you will, of course, need to think about how much you're willing to spend. While a cheaper option might be attractive, if you want a charger that will last you for years to come, you might want to spend a little more. Show more How we test GaN chargers Every year, I test dozens of GaN chargers, both in the test lab and in real-world conditions, and there are certain things I look for in a charger if it is to make it onto my recommended list. ZDNET authors who contributed to this article have also extensively researched the best offerings on the market and customer feedback.First, does it do what it says it will do? This isn't as easy as plugging it in to see if it will work, but I also test the charger under heavy and sustained loads (because even a poor-quality charger might be able to work for a few minutes). I also test single-port loads and multi-port loads to make sure these are in line with the specs. A charger needs to output the rated power for several hours to get a passing grade.Is the charger safe? I carry out several electrical safety tests, and also thermal measurements -- because no one wants an overheating charger in the home.Is it robust? Can it handle being plugged and unplugged repeatedly? Are the ports good quality? Can the charger handle being dropped and kicked about? This is the sort of abuse it will get in day-to-day use, especially if it's a travel charger.What do users say?I connect my hands-on experience with the thoughts and feedback of past customers to learn about its benefits -- and potential pain points. Show more FAQs on GaN chargers What is gallium nitride (GaN)? Gallium nitride (the chemical formula for this is GaN) is a crystal-like semiconductor material with special properties.GaN has been used in electronics for decades, starting with LEDs in the 1990s, where it was used to emit light to TVs and computer displays before finding its way into transistors, and nowadays it is replacing the industry's previous favorite semiconductor material: silicon.And it is these transistors that are the key to making GaN chargers special. GaN transistors, also known as GaN FETs, are smaller, can carry more power, switch faster, and are more power-efficient than their silicon counterparts. This makes them ideal for applications in USB-C adapters, chargers, and power distribution systems. Show more So what's the big deal with GaN transistors and how do they make for better chargers? A transistor is a tiny electronic switch that opens and closes really fast, and GaN has several advantages over silicon when used in transistors. Not only are GaN transistors smaller than silicon transistors, but they can carry more power, switch faster (around 40 million times a second, roughly four times faster than silicon transistors), and are much more power efficient.While silicon transistors have a power efficiency of around 87%, GaN transistors boost this efficiency to over 95%.The reduction in transistor size means that newer GaN USB chargers can be physically smaller than the older silicon technology chargers. And while it's nice to have smaller chargers, it is the increased efficiency that is the most important factor when it comes to USB chargers because the more efficient an electronic component is, the less waste heat it generates.Consumers are, understandably, concerned when chargers feel hot to the touch. While it is common for chargers that use silicon transistors to get to the point of almost being too hot to touch, I find it rare for a charger using GaN technology to feel mildly warm.The faster switching also means that a GaN transistor inside a charger can have better control over the charging and respond to events such as overheating or overvoltage much quicker than older transistors could, making them safer in use. Show more Can you use an adapter to change a USB-C port into one that will take a USB-A connector? Yes. (Bear in mind that these add yet another thing to lose or forget, and something else to break.) Show more Something likethis orthis will do the job.When it comes to chargers, how hot is too hot? When I'm testing devices, I have set 45C/113F as the point at which I start to have concerns. This is the temperature at which things stop feeling hot and people start feeling pain, according to thesafe "no injury" temperature range chart.TheASTM C1055(the Standard Guide for Heated System Surface Conditions that Produce Contact Burn Injuries) states that the average person can touch objects up to 60C/140F for up to five seconds without sustaining irreversible burn injuries. Show more Are there alternative best GaN accessories worth considering?If you are looking for a more specific charger, consider these top picks for the best GaN accessories. Further ZDNET Tech Coverage Smartphones Smartwatches Tablets Laptops TVs Other Tech Resources ZDNET Recommends0 Comentários 0 Compartilhamentos
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WWW.FORBES.COMAT&T Refines Subscriber Experience With New Service Guarantee And MoreAT&T is using a variety of means, including an industry-first service-level guarantee for consumers, ... [+] in an effort to elevate customer experience for subscribers.gettyFollowing my participation at the AT&T Analyst and Investor Day in December, I had an opportunity to speak with Jenifer Robertson, executive vice president and general manager of the companys Mass Markets business unit that provides consumer wireless and wireline services. I was eager to spend more time with her discussing what AT&T is doing to elevate subscriber experiences, especially given that her remit at AT&T is so large, representing the operators biggest revenue stream $90 billion.During our one-on-one, we discussed a range of topics including the recent launch of the AT&T Guarantee and last years Turbo announcements, the value of converged mobility and fiber services, the application of generative AI in call center and field engagements and expanded connectivity via low earth orbit satellites. With that context set, lets dive in.Service Level Agreements For ConsumersEarlier this month, the carrier launched the AT&T Guarantee, a customer-first promise across the companys wireless and fiber networks. Its an audacious commitment that encompasses service availability, deals on both equipment and related subscriptions and, crucially, customer care. The AT&T Guarantee aims to elevate the subscriber experience by offering consistently favorable pricing and prompt, friendly service a public commitment to continuously improve customer service delivery.Robertson told me that this effort has been in the planning stages for a number of years, and I believe that the AT&T Guarantee has the potential to both foster existing customer loyalty and facilitate new customer acquisition. One of the barometers of communication service provider success is maintaining low subscriber churn rates, with a goal of 1% or less. What I like about the AT&T Guarantee is that it is a proactive versus reactive effort to accomplish this objective. The cost to acquire new subscribers is significant and retaining them is equally important from a profitability standpoint.To address the latter, AT&T is also focusing on new value-added services. A great example of this is AT&Ts Turbo offering, which was launched in May of last year. Turbo gives customers the opportunity to purchase a data performance boost to foster smoother responsiveness for applications such as gaming, streaming, social video broadcasting and live video conferencing. From my perspective, AT&T Turbo clearly demonstrates AT&Ts continued investment in making its mobile networks more programmable and responsive to the demands of latency-intensive applications.Jenifer Robertson, executive vice president and general manager of AT&T Mass MarketsAT&TMORE FOR YOUThe Value Of Converged ConnectivityAt the analyst event, Robertson spoke about the economic lifetime value that continues to materialize for AT&T with customers who subscribe to both its consumer mobility and broadband fiber services. During our conversation, she and I dove deeper into the customer value that is generated in the form of higher satisfaction and lower switching. AT&T has firmly established high customer satisfaction scores with its business wireless services, as evidenced by top rankings from J.D. Power over the past three years.I believe the company can do the same with consumers through its reinvigorated approach under the AT&T Guarantee. Additionally, consolidated billing, new services like AT&T Turbo and the use of modern AI-driven applications all have the potential to delight current consumer customers and drive net-new fiber and mobility adds. Net promoter scores for its consumer operations and its pricing are trending in a positive direction for AT&T, indicating that the carrier is making real strides in accomplishing its objectives.Transforming Customer Support With Generative AIOne of the important emerging use cases for generative AI is transforming customer support. AT&T has long embraced AI and machine learning through its practical research efforts, something I wrote about in 2020. A customer-facing example of these efforts emerged in 2023, when AT&T and Nvidia teamed up to facilitate intelligent service truck rolls.These days, generative AI is front and center. AT&T began to harness it last year with the goal of transforming both its call center and field service operations. Robertson reports that generative AI is already reducing customer callback times by a staggering 50%. These efforts are part of a multi-year journey, helping customers with additional self-service diagnostics that deliver more accurate responses. Furthermore, these tools sense customer sentiment and defuse frustration, ultimately enhancing subscriber interactions with the company.Generative AI is also improving field service technician productivity and efficiency, allowing AT&T to serve more customers and enhance interactions through higher degrees of personalization. The company is carrying out ongoing trials to engage customers more effectively using AI-enhanced tools that aim to free technician time and enhance customer interactions.Dallas, We Have A ConnectionAT&T and AST SpaceMobile can trace their partnership back several years to initial investigations leveraging low earth orbit satellites, terrestrial spectrum and unmodified smartphone connectivity. The collaboration was further strengthened by a commercial agreement and financial investment announced last May, followed by AST SpaceMobiles first commercial satellite launch last September.During our conversation, Robertson emphasized the value that AT&T places on facilitating connectivity everywhere and how burgeoning LEO satellite deployments serve as a vital element to fill coverage gaps. AT&T can leverage satellites to bridge the digital divide in less densely populated regions that are underserved by radio access network infrastructure. This is even more significant given the carriers large subscriber and infrastructure footprint, and it could grow over time as AST SpaceMobile continues to launch additional satellites.AT&Ts Vision For Long-Term Subscriber ExperienceAs we concluded our conversation, Robertson shared her vision for AT&Ts Mass Markets business, with an emphasis on the notion of revenue durability. I define telecom durability through its ability to deliver consumer value beyond free streaming services and discounted tickets to movies, concerts and sporting events. For Robertson, durability means offering the best pricing and assurance for standard broadband and wireless services and the underlying equipment, introducing innovative new services and ensuing delightful customer support when problems arise.AT&T wants to be the connectivity provider of choice for U.S. households, and by all measures it is executing against that goal. The company is on pace to double its fiber install base, with investments totaling $140 billion in networks and customer care over the last five years. However, throwing money at improving reliable and secure connectivity services is not enough. AT&T has faced challenges in the past delivering on the promise of providing consumers with delightful experiences, but it is now demonstrating a reinvigorated approach that has the potential to level up its efforts.0 Comentários 0 Compartilhamentos
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WWW.DIGITALTRENDS.COMM4 MacBook Air: Everything we know about Apples next laptopTable of ContentsTable of ContentsPrice and release dateDesignPerformance and featuresApples MacBook Air is one of the best MacBooks you can buy, and its also one of the most affordable ways into the Mac ecosystem. If youve been thinking about taking the plunge and buying one, youre in luck, as a new model equipped with Apples M4 chip is right around the corner.Here, weve put together all the info we have about the M4 MacBook Air. Whatever it is you want to know about Apples next laptop, youre in the right place.Recommended VideosAppleRight now, the most probable release date for the next MacBook Air seems to be spring 2025, with Bloomberg reporter Mark Gurman stating in April 2024 that he expected the laptop to launch by the spring. Apple has form here the M3 MacBook Air was announced in March 2024, after all.RelatedOfficially, spring would mean anything from March 20 to June 20. Still, we wouldnt expect a June launch if the laptop is pegged for spring that month coincides with Apples Worldwide Developers Conference (WWDC), which is considered to be a summer event.Its worth noting that Gurman has slightly clarified his position in recent months. In a post on X in September 2024, the journalist said that the MacBook Air was now scheduled for calendar Q1, which covers January to March. If correct, that means the new laptop could appear any time now.AppleWhatever the exact date, we can be almost certain that a new MacBook Air will land at some point in 2025 and we have Apple itself to thank for that. When the company released macOS 15.2, it accidentally included references to MacBook Air (13-inch, M4, 2025) and MacBook Air (15-inch, M4, 2025), seemingly confirming that new MacBook Air models will launch this year.Regarding the price, wed expect Apple to keep the same $1,099 starting price for the M4 model as it used for the M3 MacBook Air. As well see later, this is mostly due to the fact that the M4 version will, by all accounts, be a minor upgrade.The main question surrounding the cost is what Apple will do with its lower-priced model. At the moment, Apple sells the M3 MacBook Air and has kept the M2 model as a more affordable alternative, which it sells for $999. Gurman has said its possible that Apple might keep the M2 in place rather than replace it with the M3, blaming manufacturing challenges faced by the M3 chip.AppleDont expect major design changes when the M4 MacBook Air takes to the stage. This version is expected to feature a new chip and not much else, with design upgrades saved for a later date.Indeed, Apple last redesigned the MacBook Air in 2022, giving it a flat-edged look that brought it closer in appearance to the MacBook Pro. But considering Apple usually waits at least four years between redesigns, its probably too early to see a change for the MacBook Air this time around.The absence of a design overhaul also means well have the same two sizes of MacBook Air. Specifically, thats the 13.6-inch model and the 15.3-inch version.AppleWe can be sure that the next MacBook Air will only come with the M4 chip. Thats because its a consumer-focused device, so anything more powerful is unnecessary for its target audience. Chips like Apples M4 Pro, M4 Max, and M4 Ultra are just way beyond whats needed in the MacBook Air and given the MacBook Airs passive cooling system, theyd run too hot anyway.So, if were just getting the M4 chip, what can we expect from it? Looking at the M4 MacBook Pro will give us some hints. In that device, the M4 has a 10-core CPU and a 10-core GPU. We can probably expect something similar in the MacBook Air, perhaps with a lower-binned version as a cheaper option. Thats been the case in previous years and could happen again this time around.Elsewhere, the 16-core Neural Engine will come with more efficient cores versus the M3, as was the case with the MacBook Pros M4. The memory bandwidth could step up from 100GB/s to 120GB/s, and were anticipating maximum memory and storage capacities of 24GB and 2TB, respectively.AppleNote that because both the M3 and M4 are made using a 3nm process, the shift to the M4 will be less significant than the move from M2 to M3 was (the M2 was made with a less efficient 5nm process). As a result, you should look forward to modest performance increases rather than anything groundbreaking.Theres also been some good news if you use multiple screens with your laptop. The M3 MacBook Air can only connect to two external displays when the lid is closed, but that limitation might be lifted with the M4 version, claims 9to5Mac. Thats because the M4 MacBook Pro can support two displays at higher resolutions and frame rates than the M3 model, suggesting that the M4 chip has improved bandwidth. And with better bandwidth, theres a good chance that the M4 MacBook Air will be able to handle running its own display and two external ones at the same time, with no need to close the lid.Finally, there have been rumors that Apple is planning to outfit all of its laptops with OLED displaysand that reportedly includes the MacBook Air. Unfortunately, that doesnt appear to be happening any time soon, with the latest rumors pointing to a 2029 launch. Thats a delay from the previously reported 2027 release date.Editors Recommendations0 Comentários 0 Compartilhamentos
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WWW.WSJ.COMNvidia Chip Flow to China Should be Throttled Post-DeepSeek, U.S. Lawmakers SayExport controls need to be tightened after revelations the Chinese company used Nvidia technology, the leaders of a congressional committee said.0 Comentários 0 Compartilhamentos
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WWW.WSJ.COMOpenAI in Talks for Huge Investment Round Valuing It Up to $300 BillionSoftBank would lead the $40 billion round for the ChatGPT maker, some of which would go to the Stargate AI infrastructure venture.0 Comentários 0 Compartilhamentos