JAMF puts AI inside Apple device management
When it comes to Apple, all eyes are on AI. Generative AIis the most disruptive technology we’ve seen in years; it is weaving itself into all parts of life – so why should IT management be left unscathed? It won’t be, and the latest AI-powered IT management features within the Jamf platform will soon be the kind of tools IT expects.
Jamf is a leading Apple-in-the-enterprise device management . The company has been working away on AI features to support its solutions for some time, and has at last introduced some of these at its Jamf Nation Live event. The tools are designed to boost efficiency and support better decision-making when it comes to handling your fleets.
Of course, you’d expect anyone fielding genAI solutions to say something like that, so what do these tools do?
Introducing Jamf AI Assistant
Available as a beta, AI Assistant is designed to support tech support! That means it will help IT admins find what they need and help them understand how and why devices they do find are configured. Jamf splits these two paths into two categories: Search skill and Explain skill.
Search skill lets admins perform natural language inventory queries across their managed fleets, enabling them to quickly find devices within their flotilla that meet the search parameters. The goal is to make it quicker and easier to audit managed devices for compliance, and to troubleshoot when things go wrong.
Explain skill caters to another facet of an IT admin’s daily challenges. As Jamf explains, it means the genAI can translate complex configurations and policies into clear, easy-to-understand language. This helps admins make informed decisions, streamline troubleshooting and manage policies more confidently, says Jamf.
While these new Jamf tools don’t automate much of the workload facing IT, it’s not hard to see how once the AI can understand what’s happening on a Mac and identify those devices that meet a set of parameters, the only missing piece is to automate some of the workflow in between.
This, of course, is the direction of travel and will likely ripple across IT and every platform. Who knows, it might even make the cost of supporting Windows fleets almost as affordable as that of managing fleets of Apple devices.Beyond AI
Jamf also made a handful of announcements outside of AI, including the general availability of Blueprints, a set of tools the company announced at JNUC last year. Blueprints builds on Apple’s Declarative Device Management framework and is designed to simplify and accelerate device configuration by consolidating policies, profiles and restrictions into a single, unified workflow.
This makes a lot of sense on a road map to further AI deployment, as well as for anyone attempting to manage and deploy large Apple fleets. I imagine admins preparing for mammoth college- or school-wide deployments will have some optimism that Blueprints could help save time. Don’t neglect that education tech is expected to deploy thousands of devices in a few weeks, so these tools should be significant to them.
Jamf continues working on Blueprints, and has introduced a beta release of Configuration Profiles within Blueprints. This tech consists of a new dynamic framework designed to help teams manage devices at scale, thanks to the new dynamic framework for MDM key delivery.
Ticket to ride
Jamf has offered a Self Service+ portal since earlier this year. Aimed at end-users, the system lets users request, download and update apps, as well as monitor their device security. Those features have been expanded with identity management tools, so users can view their accounts change passwords, and request things like temporary admin access.
The beauty of Self Service+ is that it enables users to do these things autonomously while keeping their devices fully auditable and compliant. The idea is that it’s a lot better to focus the expensive tech support teams on the big problems, rather than seeing them bogged down in small, transient, challenges.
The company also introduced Compliance Benchmarks. Based on Apple’s macOS Security Compliance Project, this system helps IT automate the process of securing their Apple devices.
Jamf has also added malware detection to its App Installers module, which means every application made available through that system is scanned to maintain security confidence. That’s really important to companies attempting to provision apps to employees, particularly if they want to avoid accidental installs of hacked malware posing as the original app.
You can follow me on social media! Join me on BlueSky, LinkedIn, and Mastodon.
#jamf #puts #inside #apple #device
JAMF puts AI inside Apple device management
When it comes to Apple, all eyes are on AI. Generative AIis the most disruptive technology we’ve seen in years; it is weaving itself into all parts of life – so why should IT management be left unscathed? It won’t be, and the latest AI-powered IT management features within the Jamf platform will soon be the kind of tools IT expects.
Jamf is a leading Apple-in-the-enterprise device management . The company has been working away on AI features to support its solutions for some time, and has at last introduced some of these at its Jamf Nation Live event. The tools are designed to boost efficiency and support better decision-making when it comes to handling your fleets.
Of course, you’d expect anyone fielding genAI solutions to say something like that, so what do these tools do?
Introducing Jamf AI Assistant
Available as a beta, AI Assistant is designed to support tech support! That means it will help IT admins find what they need and help them understand how and why devices they do find are configured. Jamf splits these two paths into two categories: Search skill and Explain skill.
Search skill lets admins perform natural language inventory queries across their managed fleets, enabling them to quickly find devices within their flotilla that meet the search parameters. The goal is to make it quicker and easier to audit managed devices for compliance, and to troubleshoot when things go wrong.
Explain skill caters to another facet of an IT admin’s daily challenges. As Jamf explains, it means the genAI can translate complex configurations and policies into clear, easy-to-understand language. This helps admins make informed decisions, streamline troubleshooting and manage policies more confidently, says Jamf.
While these new Jamf tools don’t automate much of the workload facing IT, it’s not hard to see how once the AI can understand what’s happening on a Mac and identify those devices that meet a set of parameters, the only missing piece is to automate some of the workflow in between.
This, of course, is the direction of travel and will likely ripple across IT and every platform. Who knows, it might even make the cost of supporting Windows fleets almost as affordable as that of managing fleets of Apple devices.Beyond AI
Jamf also made a handful of announcements outside of AI, including the general availability of Blueprints, a set of tools the company announced at JNUC last year. Blueprints builds on Apple’s Declarative Device Management framework and is designed to simplify and accelerate device configuration by consolidating policies, profiles and restrictions into a single, unified workflow.
This makes a lot of sense on a road map to further AI deployment, as well as for anyone attempting to manage and deploy large Apple fleets. I imagine admins preparing for mammoth college- or school-wide deployments will have some optimism that Blueprints could help save time. Don’t neglect that education tech is expected to deploy thousands of devices in a few weeks, so these tools should be significant to them.
Jamf continues working on Blueprints, and has introduced a beta release of Configuration Profiles within Blueprints. This tech consists of a new dynamic framework designed to help teams manage devices at scale, thanks to the new dynamic framework for MDM key delivery.
Ticket to ride
Jamf has offered a Self Service+ portal since earlier this year. Aimed at end-users, the system lets users request, download and update apps, as well as monitor their device security. Those features have been expanded with identity management tools, so users can view their accounts change passwords, and request things like temporary admin access.
The beauty of Self Service+ is that it enables users to do these things autonomously while keeping their devices fully auditable and compliant. The idea is that it’s a lot better to focus the expensive tech support teams on the big problems, rather than seeing them bogged down in small, transient, challenges.
The company also introduced Compliance Benchmarks. Based on Apple’s macOS Security Compliance Project, this system helps IT automate the process of securing their Apple devices.
Jamf has also added malware detection to its App Installers module, which means every application made available through that system is scanned to maintain security confidence. That’s really important to companies attempting to provision apps to employees, particularly if they want to avoid accidental installs of hacked malware posing as the original app.
You can follow me on social media! Join me on BlueSky, LinkedIn, and Mastodon.
#jamf #puts #inside #apple #device